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iPad Pro iPad Pro M4 11-inch, 5 Units & all with dead pixels
- Thread starter MarcoMHanna
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Can you imagine, most folks have to deal with an entire notch? Count yourself lucky.
To be fair some of us have the financial means to not be stuck with their apple products long.
I still can’t get over that gigantic notch on later MacBook Pro and MacBook Air models even after all these years.
Fortunately none of the Apple devices I have had dead pixels affecting viewing.
It is up to you, however “a warranty exchange in 3-6 months” will not give you a brand new iPad. It will be a “comparable” unit and not necessarily fully refurbished. When I exchanged my iPad Air 4 for screen light leak issues a few years ago, my original Air had around 30 battery cycles and the replacement one - about 200. The screen was much better, though, so I ended up keeping it.
i was going to say if you bought, opened, and returned five ipad pros in a span of 24 hours, makes total sense why the manager told you to stop.
Before assembly eh?
Then what would you propose for defects that are introduced during assembly.
QC is done after assembly and before shipping an item out.
I have the larger sized Pro.
No dead pixels.
I used to have to return lots of Apple devices, because of dead pixels (which I will not accept) but I’ve been lucky with my devices for a while, now.
@Apple_Robert will this be your first larger iPad? I’m getting used to it, having come from smaller ones.
No dead pixels.
I used to have to return lots of Apple devices, because of dead pixels (which I will not accept) but I’ve been lucky with my devices for a while, now.
@Apple_Robert will this be your first larger iPad? I’m getting used to it, having come from smaller ones.
But than you're just wasting time assembling a computer with defective parts. The dead pixels aren't caused by assembly errors.
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Like the manager said: "it could just be a bad batch and recommended I wait a while and go through a warranty exchange for the dead pixels in the future." Just do it. But keep a good contemporaneous record of the whole process, which it seems you are doing.
Personally IMO "wait a while" would be <14 days and keep trying until you get a screen you accept. That way you are in no-questions-asked period, not doing a warranty claim(s).
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I mean I know why you want a perfect screen… but to be honest, what an absolute waste of time and resources. I’d actually be happier Apple just giving me an option to take a partial refund option instead of returning 5 plus units. I don’t know what the policy is regarding dead pixels anymore (it’s not been an issues for over 2 decades in my experience) but if there is 1 or 2 dead pixels on such a high density screen, I’d be like fine. I’d much rather save the environmental cost than seek that perfect screen. I mean what happens if you get a tiny scratch on it? Do you take it in for Apple Care screen replacement? You know the display elements wear out after x amount of time? Do you worry about that too?
As with any device you use there is wear and tear… microscopic that you can’t even see at first. Does this dead pixel affect your work? How close do you have to look to see it? Under normal use is it an issue?
As with any device you use there is wear and tear… microscopic that you can’t even see at first. Does this dead pixel affect your work? How close do you have to look to see it? Under normal use is it an issue?
Id be embarrassed going back after the first time … I mean yeah…
I hate to return anything, unless it’s absolutely necessary. I mean I’d have had to make a massive error in judgement buying, or got a completely defective product. A return is a cost to yourself, the company and the environment.
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If it was Apple Store replaced, that iPad Air you got given as replacement should have had a new battery installed. Yea they don’t give you a completely new iPad but they are just refurbished so come with new shell, battery etc.
Even well established OLED TV's have dead pixels, and they die as time goes on, having zero is well almost impossible considering how many pixels there are. I bought a 55" Sony A90J Master series new last year at a reduced price from a shop when they finally stopped making them as I didn't want the year later K model QDOLED as it had no sound bar position (I dont like TV's on a wall) and a horrid moth eye screen from Samsung that you cant clean without leaving blue marks. My TV has 3 dead pixels and I cant see them in normal use, even the new A95L has dead pixels that i have seen in shops, so do LG's latest sets, but most people don't scour the screen looking for problems.
Dead OLED pixels can happen and when you have on a TV with 8.3 million pixels, 3 dead aint bad I decided and I cannot see them in normal use. Same with a iPad just stop looking for issues, they wont make screens without dead pixels or if they do you are very lucky, I have not noticed any on my 13" and I am not going to look for them. OCD with Apple gear seems to be a big problem, especially as its all mass produced plastic and metal like any other brand. Just use it or take it back and move on. Life is to short to be obsessed with iPads.
Dead OLED pixels can happen and when you have on a TV with 8.3 million pixels, 3 dead aint bad I decided and I cannot see them in normal use. Same with a iPad just stop looking for issues, they wont make screens without dead pixels or if they do you are very lucky, I have not noticed any on my 13" and I am not going to look for them. OCD with Apple gear seems to be a big problem, especially as its all mass produced plastic and metal like any other brand. Just use it or take it back and move on. Life is to short to be obsessed with iPads.
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That’s interesting… I’m almost 100 percent sure it should have had a new battery. That’s what I’ve been told by staff in store about Apple care replacements, refurbished devices etc and that has been my experience when I have had an Apple care replacement or bought from refurbished store 🤔
I got the M4 iPad Pro 13-inch and my first two units both had dead green subpixels in nearly the same spot in the top half of the screen near the middle when holding it them in landscape mode with the front camera at the top. I noticed them shortly after having set up the iPads. Fortunately, my third unit was perfect.
Apple needs to tighten up their QC, especially for the prices they are charging. It’s getting to the point where it takes out much of the excitement when purchasing a new device and you worry about whether you’ll be getting a pristine unit out of the box the first time or having to return/exchange several units before getting one without any screen issues.
Apple needs to tighten up their QC, especially for the prices they are charging. It’s getting to the point where it takes out much of the excitement when purchasing a new device and you worry about whether you’ll be getting a pristine unit out of the box the first time or having to return/exchange several units before getting one without any screen issues.
I would return it for full refund. Why should user pay for poor QC.
Some compared with TV. Not a fair comparison. You don’t sit near enough to see the dead pixels. On an iPad, you are near enough to see it.
Some compared with TV. Not a fair comparison. You don’t sit near enough to see the dead pixels. On an iPad, you are near enough to see it.
dude returned 5 ipad pros for 1 dead pixel out of over 4 million pixels
i hope you exchange 5 more 😂
i hope you exchange 5 more 😂
He will probably get flagged by Apple if he keeps buying 5 and returning them.
This things happen regardless (someone will always get a faulty display), but generally speaking Apple knocked it out of the park. I think for anyone interested in iPad Pro, this is the year to buy.