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My hatred for Phone Rebel Team right now is beyond infinity. You can pull faces all you want but in my case they have been an ignorant ahem (add any rude word you want).
Nope. Shame there is no contact number otherwise id bloody ring them and teach them few British slang phrases.
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It's a paid widget. Let me see if I can make a QR code and I'll DM it to you here.
I knew when you made that order you would end up not liking it. That case is all hype not a fan of it at all! It’s heavy, fingerprint magnet, busy ugly design imo and everyone gives it so much forgiveness for all its flaws and how it gets released always so late in the cycle lol
Not yet they got the claim open lets see.
We have a contact now with PR. Asking me to send multiple pics. Also apparently the charging port is where they inject the mold. Im not convinced and to me it’s unacceptable lets see what they say and offer as resolution.
Maybe that Stevejawbs is a PR person.
I agree 100%
I have given them every chance to put things right. They are still sticking with their story that emails were bouncing and yet just now they’ve sent me 4-5 emails. I haven’t made any changes to my mailbox either. But ill give them benefit of doubt.
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i love the gen 6 ultra and phone rebel is one of my favorite case companies, just because you had one bad experience doesn't make them bad and tbh the issue with your chrging port wouldn't even bother me as i wouldn't see it day to day. i even had to glue the piece that held the camera ring on in. small things like this is a non issue if people would just quit being so nit picky and want the perfect case.
The reason for the even more hype this year is purely the CC button
For the best part of £50/60 I think people have a right to expect a perfect case when they open the box.
Age related wear and tear then fair enough but if there are issues with the case and it’s due to poor manufacturing or QC then Sal and others are more than entitled to expect answers and resolutions from the manufacturer. Regardless of where they are in the world.
These are not £10 Amazon cheapies. They’re meant to be premium cases.
Good for you bud. Ive had other issues with the case as well including marks on the back of the case.
Pics have been sent to them. Now waiting for their response AGAIN. Two weeks for the support to reply is poor even though they keep saying their emails bounced back. I even sent them emails from two different accounts both different providers.
You know what even if they come back and say they cannot help me I be fine with it as I cannot be bothered wasting my energy and time on this anymore.
So no nit picky just want the case that is not defective out of the box.
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Yup. I let the hype on this thread get to me and bought one. Now I’m stuck with this overweight smudgy junk.
I'm really glad I didn't press the button on one.
I suppose I can thank their UK shipping cost for that
Yeah, maybe I did myself a service ordering the wrong damn size! I never did reorder. Unless Caudabe comes out with the cc cover version, it's Tinee Owl all the way for me. That said, I'm not an every-year upgrader, so that likely means I'll have my 16P in a Caudabe within the next year or so! 😂
Even with all the hype I didn’t budge on getting one lol
Sell it on eBay or something and try to recover as much as you can back.