Holy **** this is insanity.Yanci A. told me that there are three different types of scans. First one is the 'physical scan' which is scanned physically at the location. The other two are 'derived' and 'logical' scan which Yanici A. had no idea what they mean. Yanci A. Told me both Arrival and Departure scans made in Anchorage were logical and that my package is in transit on the way to Alaska now. When I asked how can he/she be sure it's in transit given that all the scans turned out to be lies, I was told that I didn't have to believe it if I didn't want to.