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Ozthia

macrumors member
Sep 12, 2016
30
12
I should have just stood in line like the past major iPhone and iPad Launches.... There's probably a line full of T-Mobile users by now at my local store. LOL.
 

formerpc

macrumors 6502
Apr 15, 2009
378
218
thats what i was going to buy too but its not even available yet. going to walk into TMO hoping I can buy a case and screen protector.
I'm not super worried about it, honestly. This'll be my first screen protector ever. I generally hate them because they screw up the image quality, but this one seems potentially alright. We'll see.
 

sifontesc

macrumors regular
Sep 12, 2016
177
281
Anyone else have this happen that they dont even see their iphone jet black 128gb in the order status screen or tmobiel page? The last thing I have was the signed EIP and a ORDER NUMBER and thats it

AM I ALONE?!!!
 

sigomez

macrumors 6502
Jul 21, 2009
340
149
Houston, TX
Anyone else have this happen that they dont even see their iphone jet black 128gb in the order status screen or tmobiel page? The last thing I have was the signed EIP and a ORDER NUMBER and thats it

AM I ALONE?!!!

i placed 3 orders @ 2:04am on the 9th and 2 of the orders show up but the first order placed doesn't not show up on the main T-Mobile screen. Not too concern since right under they have the EIP agreement.
 

formerpc

macrumors 6502
Apr 15, 2009
378
218
Anybody buying a lightning dock?
Nope. They look way too flimsy. I carge my phone with AmazonBasics 9' USB extension and 6' USB-Lightning cable (and iPad charger, of course). I like being able to move around while I charge. I never use headphones at home anyways, so that doesn't concern me.
 
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jennnyy

macrumors member
Sep 11, 2016
45
18
Question!

My dumb luck... I just cracked my phone... right below the home button. Not a big crack at all. Maybe like 3/4 of an inch. Will they make me pay the $250 fee when I return it under JOD?? I've NEVER cracked a phone in my entire life.. and it happens now when I need to return the device in less than a week. :(
 
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Nope. They look way too flimsy. I carge my phone with AmazonBasics 9' USB extension and 6' USB-Lightning cable (and iPad charger, of course). I like being able to move around while I charge. I never use headphones at home anyways, so that doesn't concern me.

It does and they don't have a jet black either, if you wanted one to pair with your jet black iphone
 

BlueGoldAce

macrumors 68000
Oct 11, 2011
1,951
1,455
Question!

My dumb luck... I just cracked my phone... right below the home button. Not a big crack at all. Maybe like 3/4 of an inch. Will they make me pay the $250 fee when I return it under JOD?? I've NEVER cracked a phone in my entire life.. and it happens now when I need to return the device in less than a week. :(

They will change you, yes. Unfortunately.
 

Agent OrangeZ

macrumors 68040
Mar 17, 2010
3,022
3,016
Planet Earth
Question!

My dumb luck... I just cracked my phone... right below the home button. Not a big crack at all. Maybe like 3/4 of an inch. Will they make me pay the $250 fee when I return it under JOD?? I've NEVER cracked a phone in my entire life.. and it happens now when I need to return the device in less than a week. :(
Take it to Apple. $129 to fix it is cheaper than $250 to T-Mobile... Just sayin...
 
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nateatlarge

macrumors 68020
Sep 20, 2015
2,074
1,734
Washington State
Question!

My dumb luck... I just cracked my phone... right below the home button. Not a big crack at all. Maybe like 3/4 of an inch. Will they make me pay the $250 fee when I return it under JOD?? I've NEVER cracked a phone in my entire life.. and it happens now when I need to return the device in less than a week. :(

yes they will.
 
Question!

My dumb luck... I just cracked my phone... right below the home button. Not a big crack at all. Maybe like 3/4 of an inch. Will they make me pay the $250 fee when I return it under JOD?? I've NEVER cracked a phone in my entire life.. and it happens now when I need to return the device in less than a week. :(

I got a 6s screen/lcd/digitizer just seating here going to waste.
 

Optimisticpessimist89

macrumors member
Sep 14, 2015
60
41
Second star to the right
I tweeted T-Force on Twitter and had them look into it. I figured something was wrong as I never got the EIP emails and it has been four days. I didn't see the order in my account online either. Tweeted them, had them look into it, and they let me know.

I made a new order and then promptly phoned a contact in Executive Relations. They were able to prioritize my order, but I still likely won't get it Friday. I was told worst case scenario "early next week" which is just fine with me, better than end of the month/beginning of October.

So, to summarize:

My phone - ordered from Apple (7 Plus/128 GB/Black): Still on track for a 9/16 delivery, still yet to ship.

Grandpa's phone - ordered from T-Mobile (7/32 GB/Black): Shipped tonight. Will obviously be here 9/16 or possibly sooner if it slips through.

Mom's phone - ordered from T-Mobile (7/32 GB/Rose Gold): This was the messed-up order. Got it placed again tonight and prioritized. Worst case scenario it arrives a few days after Friday.

Cases for everybody are being delivered Wednesday from Apple and Best Buy. Apple Leather case for me, Tech21 case for Mom, Otterbox for Grandpa. They're all going to sit in the box until we get screen protectors applied. Hoping Apple has them in stock on Friday ready to install in those badass Belkin machines, but idk. Might be sitting in the boxes for awhile.
I had a very similar case to yours. I ordered 3 iPhone 7s at around 3:30 AM MDT Friday. One 32gb black, one 32gb rose gold and my phone 128gb black. I signed EIPs and got confirmation emails and texts for all 3 phones. All the phones had a 9/15-9/16 estimated ship date. Then on Saturday I got an email saying one of my orders had been canceled. I talked to t-force and they couldn't figure out why it was canceled. They gave me $150 bill credit for their mistake, but said that they couldn't guarantee I would get it on launch day. I also sent an email to ERT and I just got a call from them a few minutes ago and the rep said she would prioritize my order. So at least when T-mobile makes a mistake, they do their best to fix it.
 
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