Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[Tubamajuba]

What number is everyone using to call in?

 

[manders09]

jod system not working. I got thru no wait at all. guy went to place order. had a system error. Now saying JOD cannot upgrade/preorder for 15-20 min. Hes calling me back.

lol seriously I can't catch a break for a smooth preorder.

 

[Acevesx]

I was able to place an order with a rep on the phone, he started the process a few minutes before midnight pst. I got an order conf # as well as email from t-mobile to sign iep... Hoping it all went through and I get the phone launch day.

 

[itsboi]

Currently on the phone with a rep and they're having server issues.

 

[Illuminated]

Just got off the phone with T-Mobile! iPhone 7+ Jet Black pre-ordered. Paid an extra 209 for the downpayment, but monthly payments will be $26 a month. Still haven't received confirmation email though.

 

[vomhorizon]

Was able to request a 3AM EST phone call from My T-Mobile. Got a call at exactly 3AM and was able to pre-order a black 128GB Black 7 Plus. Smooth!!

Edit: Received the Email confirmation and EIP within about 5-8 minutes of hanging up the phone.

 

[mode101]

Currently on the phone with a rep and they're having server issues.

Me, too.

 

[trife]

Oh great, they hung up on me.

 

[kupkakez]

Got my email with my EIP disclosure at 2:06cst. I didn't see an option to do the trade in with the 6s though?

 

[jaytt]

Me, too.

Me three!!!

 

[dontwalkhand]

I'm on the phone with them right now.

 

[furam90]

Did I call the wrong number or something. Called at 3:01 and all I hear is silence most of the time and some guy speaking over ****** rock music occasionally. Then a recording that says if I'd like to check the status of my order wait on the line... but I haven't ordered yet lady!

 

[AppleChic76]

damn how many people do they have working the lines lol

Must be lots! I called at 11:50. Got an answer within 2 minutes. She put me on hold until 12:00 (I'm in Cali) and we are just about done. Says that Apple won't release the phones to T-Mobile until launch day, though--so she quoted me a ship date of 9/19.

 

[Thiagordc]

Just ordered 7+ Black. Black & Jet black is already now 2 - 3 weeks

 

[Samuelmorgan]

My jump upgrade conveniently disappeared from my-tmobile page at 12:02.

 

[boredoftheworld]

website dead. Called in, rep barely spoke English, said JoD customers have to go to a store. called back, on hold. Well done tmobile

 

[dominiongamma]

Just ordered 7+ Black. Black & Jet black is already now 2 - 3 weeks

Really she said mine be here on the 16th

 

[furbzv1]

I just dialed 611 ..

Ok order done.. 7-128GB- Jet Black
Took 10 minutes total

 

[Tubamajuba]

Did I call the wrong number or something. Called at 3:01 and all I hear is silence most of the time and some guy speaking over ****** rock music occasionally. Then a recording that says if I'd like to check the status of my order wait on the line... but I haven't ordered yet lady!

That's what I'm getting too. I called the only number I could find for Jump on Demand customers.

 

[AppleChic76]

Talking to rep right now, he stated I was his first one

I was my rep's first too!

 

[Thiagordc]

Really she said mine be here on the 16th

If you order now, 2-3 weeks

 

[allprologue]

Have received two emails, one with the signed EIP and another confirming my Jump trade quote and agreement to send it in by 10/9. I guess that means it went through even though I have no way of checking my account page atm

 

[AppleChic76]

What number is everyone using to call in?

800-937-8997

 

[mastertmp21]

done 32gb 7+ black , apple store app

 

[steemax]

I can't tell if i got through on the site, i got an email with a copy of my EIP but the site crashed when i submitted the last page for payment. i do have a order # on the EIP though