Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[Formula1freak]

I just dialed 611 ..

Ok order done.. 7-128GB- Jet Black
Took 10 minutes total

Ditto, my Customer Service Rep was from Augusta, Georgia, and she was great!! iPhone 7 Plus Jet Black 128 gig here I come! Back to bed

 

[mrcobra92]

Ordered over phone, got a confirmation from rep of 16th for delivery. Phone is 7 jet black 128gb. Just waiting on the EIP agreement email.

 

[SWAT]

ordered two at 11:50PM

 

[kupkakez]

7+ Jet Black 128gb 9/15-9/16

 

[itsboi]

Still on the line with rep....

 

[allprologue]

With servers down, keep in mind for phone orders that representatives may just be once again writing your info down until the servers are back up. They're just entering it into the same system on the same servers we're using to order online.

Best to follow up and make sure the order is in and that they wrote the right phone down. They got mine wrong at first last year.

 

[Scarphac3]

Still on the line with rep....

Same here

 

[ziggo]

Just got my preorder done. Either T-Mobile REALLY stepped their game up this year or something is going to go terribly wrong because I had absolutely ZERO issues calling and placing my order. I set my alarm for 2:51am EST. dialed 611, didn't even have a hold time and the lady placed my order swiftly and efficiently for a Jet Black 7 Plus 128GB using JOD. I just signed the EIP leasing agreement she sent to my email and she said I'd be getting the phone on launch day!

Good job this year T-Mobile! (Tentatively)

 

[thiswho]

got through online but placed over the phone to change the shipping address

 

[jmann]

Jet Black seemed to not be available at all for in-store pickup, even instantly. I just settled with a 128gb rose gold.

 

[tommysm]

Ordered!!!! Took literally 10 minutes. Jet black 128gb 7+. Got the confirmation email, Signed the EIP, now I sleep.

 

[p1ally]

all tmo phones say 09/19 ship date right now, rep says he doesnt buy it

 

[JackTwist]

Representative answered exactly at 12:01am and we made the selection for the 7+ Jet Black 128gb. Due to a "system issue" she is preparing the order and will call back when it tis time for the credit card portion. Hope my order isn't too heavily delayed in the system...

 

[Lodoss]

Got my order in 256gb Jet Black had to pay 249 downpayment to upgrade form a 6+ 64gb.

 

[Tubamajuba]

800-937-8997

Thank you for answering.

 

[Steve.P.JobsFan]

GOT IT! Mine is being delivered 9/16 by Apple. I ordered my Grandpa's from T-Mo at 2:57 actually. The site is dead and I can't get my mom's now.

 

[verniesgarden]

man, i got in just at 12:01 still on the phone and he can't seem to get his order through.

 

[mattyjb]

Done. One 128g 7+ black. One 128g 7+ jet black.

 

[allprologue]

I can't tell if i got through on the site, i got an email with a copy of my EIP but the site crashed when i submitted the last page for payment. i do have a order # on the EIP though

Had this issue too, but I see my order placed and jump offer accepted on my account history page so I think we're good.

 

[phantom5251]

website dead. Called in, rep barely spoke English, said JoD customers have to go to a store. called back, on hold. Well done tmobile

I got the same response too, saying that if I wanted to pre-order now, I'd have to close out my JoD? Um, wtf? I thought we could pre-order by calling into 611, they send the new phones and then we have 14 days to send in the old ones? He said they're currently getting some error message and that they'd call me back in 15 mins...same stuff, different year :-S

 

[thiswho]

now just waiting on the EIP email!

 

[offcamber]

Sheesh
Got a rep on the phone but she said servers locked up so she will have to call back....

 

[AppleChic76]

Now their servers are down. Gahhhhh! Why T-Mo?! Whyyyyyy?!

 

[arcangelmk]

Jet Black 7 Plus 128 Pre-ordered. First caller for the rep!

 

[rob.james.arias]

System crash... right in the middle of the order.