I ordered a 128 Jet Black + over the phone 9/9, for my EIP at 3:25amEST and confirmation email 4:00amEST.
Was told 9/16 over the phone when ordered but order confirmation says 9/19-9/23.
Got the complete trade in text message this morning for the first time. The lady on the phone on 9/9 had already asked for the IMEI on my trade in, is it normal for them to have requested it again today? At least, feels good to have gotten some sort of progress from T-Mobile since placing my order last week.
Now, to the bad news, is that when I called the number today the lady almost immediately said "Oh you'll get a tracking number from UPS once they ship because jet blacks are backordered" Heres to hoping on some miracle progress.