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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

mgadoury said:
What about us just regular customers. Not fair. I've been a customer for like 13 years.
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THAT'S a problem I'd have - if it turns out to be true that new or "promo'd" customers are getting priority treatment over us longtime customers that were there when T-Mobile was absolute trash (but had BY FAR the best customer service). The "...and thank you SO MUCH for being a T-Mobile customer since 2002!!" thing I get every time I call them means absolutely nothing if I'm on some lower rung of actual service ladder.

But... I'll hold off on my moisturized, overhand bitchslap of an email to corporate until my estimated shipping window (9/27-10/10) comes and goes. Only reasonable.
 
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kmichalec said:
Why does a plane from China have to go through Alaska to get to Louisville? Why not Seattle or LA or any other city on the West Coast? Does someone know for sure that Apple only uses a China to Alaska to Louisville route for some reason? Just curious, as I've been wondering this the entire thread.
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While it doesn't seem immediately logical, we must remember that the Earth is not flat. When finding the most efficient route between two points on a spherical object, you don't calculate using a straight line. The attached file should illustrate the difference....they fly through Anchorage because it's a shorter flight within the limits on the aircraft. Flying to LA instead would result in nearly a 50% increase in distance.
 

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bwhinnen said:
Why? Because they are charging and shipping out of order. All those that ordered prior to me should receive their phones before me, that is fair. Someone that orders 10+ hours after and is scheduled for shipping the week after should not be serviced prior. I'm annoyed at the process (or lack there of).

Am I glad to see movement? Absolutely, this gives me hope that the rest of us in the 9/19 - 9/26 range will get something relatively soon.

Annoyed does not equal pissed or mad, just annoyed and frustrated :p
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This is the only reason I am upset. People who ordered later than me with the same shipping date are getting shipment notifications which is bullcrap.
 
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Kylee0300 said:
Well considering next Tuesday is the 27th. I might be waiting until my actual ship date lol!
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I hope not! I am going away and I would love to have it before then. I hope we please see something today lol. I don't think I've refreshed internet pages more than I have the past few days lol. What in the world are we all going to do once we get our phones? We will need new obsessions. Haha. Remember last Thursday night when we thought we would get surprise shipments on launch day.....oh the hope that we had back then... haha
 
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Planes fly from China to Anchorage for a couple reasons. First, anyone that's taken calculus knows that on a sphere, the shortest distance between two points is a curve. Also, they can save a little fuel, which adds some cargo space, increasing revenue.
 
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kmichalec said:
Why does a plane from China have to go through Alaska to get to Louisville? Why not Seattle or LA or any other city on the West Coast? Does someone know for sure that Apple only uses a China to Alaska to Louisville route for some reason? Just curious, as I've been wondering this the entire thread.
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Alaska is ridiculously closer than anything lower 48 CONUS (coming from China). That's why. Customs checks and everything happen there, then a straight shot down. If you were flying commercially from China back home to the States, you'd be on a similar route.
 
I called t-mobile a few minutes ago to cancel our orders for a 7 128GB Jet black and a 7+ 128GB black, via JOD. We ordered at about 7:00 a.m. 9/9. I was going to get the 32GB models instead, thinking when you lease something you should put as little down as possible. Nothing is best.

However, I was told it was too late because the orders had already shipped. What he meant was they've assigned a phone to each order; no shipping label has been printed.

Lastly, he told me they were coming 3-day business, not overnight. I think that's why it switched from "UPS Expedited" to "UPS" in my account. Pretty cheap of t-mobile to get people their phones late—no later—with cheap shipping.
 
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AllergyDoc said:
I called t-mobile a few minutes ago to cancel our orders for a 7 128GB Jet black and a 7+ 128GB black, via JOD. We ordered at about 7:00 a.m. 9/9. I was going to get the 32GB models instead, thinking when you lease something you should put as little down as possible. Nothing is best.

However, I was told it was too late because the orders had already shipped. What he meant was they've assigned a phone to each order; no shipping label has been printed.

Lastly, he told me they were coming 3-day business, not overnight. I think that's why it switched from "UPS Expedited" to "UPS" in my account. Pretty cheap of t-mobile to get people their phones late—no later—with cheap shipping.
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You can't listen to the reps. I was just told today it's coming overnight.
 
Jukens said:
According to that picture you did EIP for 24 months which is not JOD
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Really, how do you get that from that picture? If its the 'Total Upgrade Charge', I already called them about it and they credited my account by $20.

Maybe they just placed my order differently than JOD, but I'm definitely JOD. Was for my S7e and Note7.
 
Just to give some perspective, I was later told by a rep that my order was the third one placed after preorders went live...and I've still seen no movement
 
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AllergyDoc said:
I called t-mobile a few minutes ago to cancel our orders for a 7 128GB Jet black and a 7+ 128GB black, via JOD. We ordered at about 7:00 a.m. 9/9. I was going to get the 32GB models instead, thinking when you lease something you should put as little down as possible. Nothing is best.

However, I was told it was too late because the orders had already shipped. What he meant was they've assigned a phone to each order; no shipping label has been printed.

Lastly, he told me they were coming 3-day business, not overnight. I think that's why it switched from "UPS Expedited" to "UPS" in my account. Pretty cheap of t-mobile to get people their phones late—no later—with cheap shipping.
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That's actually a true about the already shipped part. I called last year to cancel my iPhone 6s plus pre order since i found it in store on release and they told me it was too late that they already assigned it and already shipped and little did i know, phone showed up two days later. I had to deny when UPS tried to deliver it.
 
briwil said:
Really, how do you get that from that picture? If its the 'Total Upgrade Charge', I already called them about it and they credited my account by $20.

Maybe they just placed my order differently than JOD, but I'm definitely JOD. Was for my S7e and Note7.
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Note that you are allowed to have both one JoD and one EIP active simultaneously on a single line. You might have ordered a separate EIP from your JoD contract by mistake.
 
briwil said:
Really, how do you get that from that picture? If its the 'Total Upgrade Charge', I already called them about it and they credited my account by $20.

Maybe they just placed my order differently than JOD, but I'm definitely JOD. Was for my S7e and Note7.
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Then they screwed up the order. It shows your payments for 24 months. JOD shows payments for 18 months and spreads the tax over that term instead of charging it up front.
 
Enygmatic said:
Alaska is ridiculously closer than anything lower 48 CONUS (coming from China). That's why. Customs checks and everything happen there, then a straight shot down. If you were flying commercially from China back home to the States, you'd be on a similar route.
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Thanks for the reply, as a few others posted links to the articles why it's done. But I actually flew from the US to Shanghai and back last year in Oct. Detroit to Seattle to Shanghai there, Shanghai to LA to Detroit on the return. No trip up to Alaska.
 
Jukens said:
Then they screwed up the order. It shows your payments for 24 months. JOD shows payments for 18 months and spreads the tax over that term instead of charging it up front.
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Yeah, it does show my Note 7 as 18/month payments. Well, f- me, what does this mean? If I call to have them fix then they'll cancel my order probably. If I leave, then its not a JOD phone?

I was already pissed off at the guy who took my order for chitchatting too much and taking too long to complete the order, and now I find out he messed it up on top of that.
 
SERIOUSLY PEOPLE...... stop asking them the date of shipment. They are only quoting what is on the card in front of them. Ask them a generic question.... like When is apple sending stock for (IPHONE MODEL HERE) I got that stock will be in on 9/22 for 256GB MB iPhone 7 plus.
 
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