So they're screwing their loyal customers. Wonderful. An email to John might be in order.
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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread
- Thread starter ciscomata
- Start date
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And it showed nothing on your online account and no CC charge? What was your original shipping estimate?
JOD, but they screwed up my order. I'm on the phone with them right now, and sure enough she was about to cancel my preorder and place a new order.
all my friends on VZW, AT&T, and Sprint have all got their 7+ we are the only ones left in the dark my friend who works at a Metro PCS says they are getting them in on the 23rd in his store
The 18 month payment plan is 100% normal for JOD. That's the way it works. Of course, under JOD, no one should ever keep a phone for more than 3-4 months, as doing so completely negates the benefit of JOD. You never want to put more than a few hundred bucks toward a JOD device, before upgrading to another. That's why people who only get 1 iPhone per year, should never ever be on JOD. Total waste of money. Now if you're like me, and will be getting the S8 this spring, followed by an HTC or LG device, followed by the iPhone anniversary in a year. Then it's a phone geeks wet dream
There was a user on here last week, who said they still had the 6s plus under JOD...and we're unhappy they had put so much money into it, and would just have to trade it in for 7 plus, under JOD. Obviously, this was a person who should never be on JOD to begin with. It's only awesome, if you're planning on using those 3 upgrades per year. Or at a min 2. Even then...only 2 upgrades per year, means your putting 6 months of payments toward a device, you'll never own. You don't want that.
Sorry if I'm completely off base here.... but it looked like you guys were talking about that 18 month thing and wondering if it was normal. It is. You should just never come anywhere close to keeping a JOD phone that long.
If I'm not at all talking about what you guys were talking anout. Sorry
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The executive team at the White House is currently working on my order. One of Barak's assistants has informed me that my iPhone will be in my possession before he finishes his term.
The executive team at the White House is currently working on my order. One of Barak's assistance has informed me that my iPhone will be here before he finishes his term.
I should have seen that one coming......
Estimated delivery 11/1-11/30
1. 7+
2. Mb
3. 32
4. (EIP SIGNED) 9/10 Noon EST
5. Store
6. Existing
1. 7+
2. Mb
3. 32
4. (EIP SIGNED) 9/10 Noon EST
5. Store
6. Existing
I ordered mine at 3:30 am after I was placed on hold for an hour. Im an original JUMP customer and have not seen any movement at all. NO CC NO Nothing
JOD. I wasn't officially billed until this AM though
Attachments
128GB Black iPhone 7+
Preordered On September 9th
Signed EIP at 1:00AM PST 9/9/16
Estimated Ship Date 9/19 - 9/26
Called Customer Service They Said It Should Ship By The 26TH And That It Is Not On Back-Order.
Contacted T-Mobile Help Through Twitter They Say It Is On Back Order With A Shipping Date As Far Away As December 12TH.
Sticking with AT&T And Preordering Through Apple I'll Probaly Get My Phone Faster Through Them. T-Mobiles Unlimited Data Talk & Text Sounds Good But Not worth This Long Wait I'll Pass. SMH!
Preordered On September 9th
Signed EIP at 1:00AM PST 9/9/16
Estimated Ship Date 9/19 - 9/26
Called Customer Service They Said It Should Ship By The 26TH And That It Is Not On Back-Order.
Contacted T-Mobile Help Through Twitter They Say It Is On Back Order With A Shipping Date As Far Away As December 12TH.
Sticking with AT&T And Preordering Through Apple I'll Probaly Get My Phone Faster Through Them. T-Mobiles Unlimited Data Talk & Text Sounds Good But Not worth This Long Wait I'll Pass. SMH!
Attachments
No, 18 months is normal. Mine said 24 months, which is not JOD. They screwed up my order.The 18 month payment plan is 100% normal for JOD. That's the way it works. Of course, under JOD, no one should ever keep a phone for more than 3-4 months, as doing so completely negates the benefit of JOD. You never want to put more than a few hundred bucks toward a JOD device, before upgrading to another.
There was a user on here last week, who said they still had the 6s plus under JOD...and we're unhappy they had put so much money into it, and would just have to trade it in for 7 plus, under JOD. Obviously, this was a person who should never be on JOD to begin with. It's only awesome, if you're planning on using those 3 upgrades per year. Or at a min 2. Even then...only 2 upgrades per year, means your putting 6 months of payments toward a device, you'll never own. You don't want that.
Sorry if I'm completely off base here.... but it looked like you guys were talking about that 18 month thing and wondering if it was normal. It is. You should just never come anywhere close to keeping a JOD phone that long.
If I'm not at all talking about what you guys were talking anout. Sorry
Just got off the phone, I'm not cancelling my preorder, so I guess I'm just no longer JOD. Way to go TMobile!
SO you ordered you're phone 5 days after pre orders started and you expected movement and to be prioritized? What makes you feel so entitled?
Great! cancel ASAP, then hopefully that will move some of us up in the queue bro sweeeeeeeetttttttttt!!!!!!!!!!!!
I got excited seeing so many pages overnight just to get disappointed.
Ahhh I see. I was indeed not up to speed on your guys convo. Sorry. That's a bummer.
Total pain...but of course you could return the 7 under buyers remorse and reapply for JOD. I guarantee you could get that restocking fee reversed. Make sure they put all this in your account notes. Tforce on Twitter could help you escalate this, to get it worked out.
So this just happened:
Jan P: Hello!
Jan P: No worries, I'll be glad to check this out for you!
You: I know my estimated shipping is 9/27-10/10. I'm wondering if there is a way to see if a phone has been assigned to my order yet no shipping label created yet.
Jan P: Yes, you are right! I am seeing here that the phone has been assigned to your order.
You: Really? Awesome. Do you know when that will go through? You slightly just made my day haha.
Jan P: Hello!
Jan P: No worries, I'll be glad to check this out for you!
You: I know my estimated shipping is 9/27-10/10. I'm wondering if there is a way to see if a phone has been assigned to my order yet no shipping label created yet.
Jan P: Yes, you are right! I am seeing here that the phone has been assigned to your order.
You: Really? Awesome. Do you know when that will go through? You slightly just made my day haha.
I normally do Galaxy Note then iPhone and switch through the years and models. Thinking about throwing in a Goggle Pixel XL in the mix for my third, Both of all wolds.The 18 month payment plan is 100% normal for JOD. That's the way it works. Of course, under JOD, no one should ever keep a phone for more than 3-4 months, as doing so completely negates the benefit of JOD. You never want to put more than a few hundred bucks toward a JOD device, before upgrading to another. That's why people who only get 1 iPhone per year, should never ever be on JOD. Total waste of money. Now if you're like me, and will be getting the S8 this spring, followed by an HTC or LG device, followed by the iPhone anniversary in a year. Then it's a phone geeks wet dream
There was a user on here last week, who said they still had the 6s plus under JOD...and we're unhappy they had put so much money into it, and would just have to trade it in for 7 plus, under JOD. Obviously, this was a person who should never be on JOD to begin with. It's only awesome, if you're planning on using those 3 upgrades per year. Or at a min 2. Even then...only 2 upgrades per year, means your putting 6 months of payments toward a device, you'll never own. You don't want that.
Sorry if I'm completely off base here.... but it looked like you guys were talking about that 18 month thing and wondering if it was normal. It is. You should just never come anywhere close to keeping a JOD phone that long.
If I'm not at all talking about what you guys were talking anout. Sorry
So many contacting the executive team instead whining to them should of stayed up and kept trying to pre order like many of us did i spent 4 hours getting my pre orders done
I hope for everyone who ordered at the time their order is NOT prioritized, or I will have my proof that T-Mobile is just doing whatever they please, and screwing loyal customers.