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So this just happened:


Jan P: Hello!

Jan P: No worries, I'll be glad to check this out for you!

You: I know my estimated shipping is 9/27-10/10. I'm wondering if there is a way to see if a phone has been assigned to my order yet no shipping label created yet.

Jan P: Yes, you are right! I am seeing here that the phone has been assigned to your order.

You: Really? Awesome. Do you know when that will go through? You slightly just made my day haha.
what time did you pre order at
 
So this just happened:


Jan P: Hello!

Jan P: No worries, I'll be glad to check this out for you!

You: I know my estimated shipping is 9/27-10/10. I'm wondering if there is a way to see if a phone has been assigned to my order yet no shipping label created yet.

Jan P: Yes, you are right! I am seeing here that the phone has been assigned to your order.

You: Really? Awesome. Do you know when that will go through? You slightly just made my day haha.
Have a feeling that our phones will be shipping tonight!
 
So this just happened:


Jan P: Hello!

Jan P: No worries, I'll be glad to check this out for you!

You: I know my estimated shipping is 9/27-10/10. I'm wondering if there is a way to see if a phone has been assigned to my order yet no shipping label created yet.

Jan P: Yes, you are right! I am seeing here that the phone has been assigned to your order.

You: Really? Awesome. Do you know when that will go through? You slightly just made my day haha.
Bummer the conversation never finished wonder what she had to say :)
 
I dislike T-Mobile as much as the next guy because of this going on. But I can't say hate cause they did add in my plan unlimited data for all my lines at no extra charge til feb. 2019 that's one reason why I'm not moving to a different carrier. I think sprint is the worst.
 
I normally do Galaxy Note then iPhone and switch through the years and models. Thinking about throwing in a Goggle Pixel XL in the mix for my third, Both of all wolds.

Yeah, JOD is a dream come true for people who don't have diehard brand loyalty.

And of course, all the amazing free promos that come with Android flagships these days, are just a total bonus. In the last 6 months, I got a free Gear VR, year of Netflix and a Gear Fit2. And I currently have none of the devices those promos were attached to. That's JOD bliss :)
 
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Ok I can't with this thread anymore, I think I'm done with this. It's not really helping anything and I know I'll be getting mine next week and will be awesome if this week

Wish all you guys the best and hope you get what you want.
wish you all the luck that you get it soon
 
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Reactions: Kwatts
So this just happened:


Jan P: Hello!

Jan P: No worries, I'll be glad to check this out for you!

You: I know my estimated shipping is 9/27-10/10. I'm wondering if there is a way to see if a phone has been assigned to my order yet no shipping label created yet.

Jan P: Yes, you are right! I am seeing here that the phone has been assigned to your order.

You: Really? Awesome. Do you know when that will go through? You slightly just made my day haha.
What did you order again??
 
So after the recommendation of some on this forum, I decided to email the executive team. Part of me feels bad for doing it but at the same time, I feel that as a customer, management so far has been very dismissive and rude, despite my extremely polite demeanor. Again, called at 12am pst, old Jump! customer, got someone immediately, she had computer issues resulting in a 25 minute delay in completing the order. Ship date listed 10/25-11/11 for JB 7+ 128gb. Unfortunately, completely forgot to include the order number in the email so will see if they respond. I'm not expecting to get bumped, but something to suggest my customer loyalty is valued. But fingers crossed for an update on the release date since the other carriers are getting their phones.
 
I hope for everyone who ordered at the time their order is NOT prioritized, or I will have my proof that T-Mobile is just doing whatever they please, and screwing loyal customers.

I don't think there is any sort of conspiracy here. Tmo is pumping them out as fast as possible. Is it perfect, no. Is it the same with every single carrier and even ordering directly from Apple, yes.
 
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