I ordered over the phone. This is my second text message with the same info. lol
I ordered at 8am. 9/9
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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread
- Thread starter ciscomata
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I ordered over the phone. This is my second text message with the same info. lol
I ordered at 8am. 9/9
You gotta be kidding me? Now I have to go through that entire process? I can't do it all over phone/mail?
So I spoke to a manager at t-mobile. Here's a new dimension to the story.
So the estimated shipping dates are just that. There is a huge possibility that many people that preordered earlier this morning may receive a shipping confirmation on the 15th.
So we will see. I mean I am chill with the 19th date. But if it arrives on the 16th, great!
So the estimated shipping dates are just that. There is a huge possibility that many people that preordered earlier this morning may receive a shipping confirmation on the 15th.
So we will see. I mean I am chill with the 19th date. But if it arrives on the 16th, great!
I have heard that as well, but experience tells me thats not the case. last time my buddy ordered his phone minutes after me and ended up with getting his shipping dates pushed out 2 or 3 times. I won't hold my breath for it being delivered on Friday next week.
iPhone 7 128 Jet Black estimated to ship in NOVEMBER!
Via T-mobile help/twitter, I was told I could order there, but in the end had to use phone to finish order (for security for credit card info.).
(JOD)
This is such total B.S., I began the process at
3:23 AM ET,
at 3:42 AM ET they asked about trade in,
at 3:58 AM ET they said it would take a few minutes,
...
at 4:09 AM ET the notified me of a team correcting JOD errors,
at 5:10 AM ET they said system errors would have a resolution time around 4:30 AM MST, they saved my place in line, I didn't hear anything again until
7:10 AM ET, (new person), verifying info., then told me they needed to call me for CC#, ugh,
at 9:00 AM ET, I got email w/order number that shows
order date 9/9/16 at 5:55 AM PDT (that would be 8:55 AM ET), after signing my EIP, I go to my t-mobile to see my order is estimated to ship in November!!
^^ Total B.S. my place in line was not saved at all, my order went through after they got my CC info. over the phone, total B.S., and JOD is ducked, JOD system was down while others not using JOD got their orders in!!
Via T-mobile help/twitter, I was told I could order there, but in the end had to use phone to finish order (for security for credit card info.).
(JOD)
This is such total B.S., I began the process at
3:23 AM ET,
at 3:42 AM ET they asked about trade in,
at 3:58 AM ET they said it would take a few minutes,
...
at 4:09 AM ET the notified me of a team correcting JOD errors,
at 5:10 AM ET they said system errors would have a resolution time around 4:30 AM MST, they saved my place in line, I didn't hear anything again until
7:10 AM ET, (new person), verifying info., then told me they needed to call me for CC#, ugh,
at 9:00 AM ET, I got email w/order number that shows
order date 9/9/16 at 5:55 AM PDT (that would be 8:55 AM ET), after signing my EIP, I go to my t-mobile to see my order is estimated to ship in November!!
^^ Total B.S. my place in line was not saved at all, my order went through after they got my CC info. over the phone, total B.S., and JOD is ducked, JOD system was down while others not using JOD got their orders in!!
I ordered two hours ago no email, but I do see the authorization charge on my card. Hopefully all is well
Me too. Right now on T-Mobile site it shows iPhones order today with estimated shipping dates for iPhone 7, Black - 128GB Ships 09/15/16 - 09/16/16. Hopefully this true because I ordered my phone around 11am pacific time
iPhone 7 128 Jet Black estimated to ship in NOVEMBER!
Via T-mobile help/twitter, I was told I could order there, but in the end had to use phone to finish order (for security for credit card info.).
(JOD)
This is such total B.S., I began the process at
3:23 AM ET,
at 3:42 AM ET they asked about trade in,
at 3:58 AM ET they said it would take a few minutes,
...
at 4:09 AM ET the notified me of a team correcting JOD errors,
at 5:10 AM ET they said system errors would have a resolution time around 4:30 AM MST, they saved my place in line, I didn't hear anything again until
7:10 AM ET, (new person), verifying info., then told me they needed to call me for CC#, ugh,
at 9:00 AM ET, after signing my EIP, I got email w/order number that shows
order date 9/9/16 at 5:55 AM PDT (that would be 8:55 AM ET), my order is estimated to ship in November!!
^^ Total B.S. my place in line was not saved at all, my order went through after they got my CC info. over the phone, total B.S., and JOD is ducked, JOD system was down while others not using JOD got their orders in!!
thats f-ed up man....
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I ordered the iPhone 7 plus 256gb and I'm showing 9/19-9/27
How about not getting your order in at all thanks to idiots at cs? I am really not a happy customer right now.
Unfortunately yes. If you signed the EIP of your original order, you can't cancel until you receive your phone. I imagine you could do all of the above via phone but you probably can't buy back the same phone since you would have to ship it back. By going to a retail store, they can take the phone back and resell it to you under the promotion instantly.
I have a iPhone SE so I am on the fence myself. I could probably sell it on eBay or Glyde for about the same $400 I would get via promotion. iPhone 6 however is a sweet deal where they buy it back for $650.
T-mobile cancelled my EIP even though i signed it. I realized Jett Black was different then black. they cancelled it with no issues and created a new order.
Man oh man
Ordered my brothers phone, got text and email instantly
My original order still not email even thought it shows up in the system. Rep kept sending the emails but they won't come through. My brothers order did not start with an S0..
I'm confused
Ordered my brothers phone, got text and email instantly
My original order still not email even thought it shows up in the system. Rep kept sending the emails but they won't come through. My brothers order did not start with an S0..
I'm confused
Ok but when I was signing up and wanted to take advantage of that program they didn't say I'd have to go into the store and do all this bla bla. I'm working Friday and there's no way I can get away nor do I want to go into a T mobile store on iPhone launch day.
Can I just cancel everything?
I am in the same boat here. Exact configuration. Order time off by 3 mins.
walked into T Mobile store at 10am (slept in, no reason to camp the computer). Signed up, 7+ Black, 128. 9/27-10/10 ship date. No issue with this at all..... what seems to be the issue/
I did the same using the upgrade option. I hope I can save some money and get rid of my iphone 5
.
Clearly Apple jumped the gun, decided to go ahead with pre-orders even though the Jet Black isn't ready for full-on production. Either that or t-mobile only gets so many of them. I ordered early this morning got 11/1-11/30 ship date.
Clearly Apple jumped the gun, decided to go ahead with pre-orders even though the Jet Black isn't ready for full-on production. Either that or t-mobile only gets so many of them. I ordered early this morning got 11/1-11/30 ship date.
@ ~2:15AM I ordered the Jet Black iPhone 7 Plus 128gb from Apple and later canceled, the expected ship date at that time was Oct 18 - Oct 31
View attachment 649802
I got in about 1 minute early, and my ship date is 9/23 - 9/30. I got the 7+ matte 128gb. I never pre-ordered from att before, does actually mean it may come on the 16th? And for legal purposes they're stating the 23rd so no one gets pissed off?
Edit: sorry, this was supposed to go in the att thread. My fat fingers must have clicked something that brought me here. Moderator? Lol
Edit: sorry, this was supposed to go in the att thread. My fat fingers must have clicked something that brought me here. Moderator? Lol
i called t-mobile last night at about 11:45 got through and ordered took about a hour and half to finish the call however i have to wait till novemeber for my jet black 256GB 7 plus i didn't get the Edoc sign until this morning then when i looked at the second Edoc for my wife they messed up the order by giving me a gold when she wanted a rose gold so i got that one canceled and now I'm waiting for another Edoc... but hers is still expected to ship at the end of the month supposedly? last year wasn't as bad as this year. this time it was a horrible launch but that was to be expected.