Yeah, online was a smooth process."Web upgrade." Did you order online?
To anyone else who has been charged... are any of you JOD customers who ordered over the phone?
Honestly I think regular JUMP! is better than JOD.
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Dude seriously, anytime I complained they were quick to DM and look at my account, they offered to order it for me but I went with online.I second this about twitter - they're the best reps they have. Anything I need I go to them and they're on it VERY fast via DM.