Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

jgelin said:
Dude you ordered at 9am. Some people who ordered literally the minute after preorder haven't seen things. So you have a bit of a wait brother.
Click to expand...

Actually, tried ordering exactly at launch was on phone for 2 hours only to have my rep be unsuccessful and that they would call back and never did so then i finally placed the order at 6:00am and signed EIP around 9am. but yea thanks for the info. I will continue to be patient for my phone.
 
  • Like
Reactions: doc81 and cpatrick08
Ryxmd said:
Seems like a lot of people who got charged on Friday and received tracking # on Sat, did not really have their phones shipped out yet. Just shipping label created. I know my tracking status hasn't changed at all. Just in transit to UPS. No estimated delivery date. I had to check My UPS. I wonder if Tmobile did this intentionally just to placate the 9/19 to 9/26 group. Tmobile probably doesn't even have the phones yet. Little do they know, a charge and tracking # without any movement to us die hard fans means nothing. It only makes us more impatient.
Click to expand...

I was charged on Friday, I received my tracking number Sunday afternoon and my phone will be delivered tomorrow per UPS MyChoice but I decided to do pickup so I can pickup my phone right when I get off work at 8:30am since the UPS depot in Las Vegas is only like 15 minutes from my job.

My estimated time of delivery was "by the end of the day 9/27/2016" because I live out near the mountains and I'm always the last stop for UPS and FedEx drivers. My phone will get to Las Vegas sometime today if it's not here already and then sorted tonight for pickup tomorrow. UPS typically shows "out for delivery" by 6:00am when I get stuff delivered so that means my package was delivered at least the day before at the UPS depot.

Don't worry your phone will be with you soon, it's not T-Mobile's fault but I do believe that checking these forums daily and listening to other posters getting their phones makes us far more stressed out than we should be honestly.
 
  • Like
Reactions: nathanielcruz
It's funny to see the people with November ship dates be so entitled when they ordered so late. As mentioned there are people that literally ordered within minutes of the preorder open at 3am EST that are just now having their phones ship. My JB 7+ 128GB shipped over the weekend and I expect it to arrive tomorrow. There are a lot more shipping windows to fulfill before the November windows so you have some time to wait, get comfy!

I have an order for a phone that won't ship till 10/25/2016 - 11/11/2016 so I'm expecting I'll get it on or around 11/11.
 
  • Like
Reactions: Chrristiann
The rage lol. Like I get the frustration, I'm stuck on a 16GB temporary iPhone until my pre order gets here. The struggle is real. But bad mouthing T-Mobile like it's all their fault is simply ludicrous. T-Mobile didn't manufacture the iPhone, they don't control how many are sent to T-mobile. Them giving two day free shipping as if it's an Amazon Prime order is pretty sweet in itself. I mean my estimated ship date was from 9/27-10/10. Which means T-Mobile thought it's earliest possibility to ship my iPhone was tomorrow, but crazy enough my iPhone pre order will actually be here in my hands tomorrow! Not bad. I didn't go on a crazy hunt looking for an iPhone, just relaxed and lived my life. Looked up a few neat looking cases, and got them in time for my new fancy phone. I guess what I'm saying is, go outside and stop worrying about the iPhone. It'll get there and when it gets there. If you want it that bad, full price at Apple. Not worth it to you to lash out the full price up front? Apply for a credit card. Bad credit? Instead of worrying about the iPhone, you should find ways to work on your credit score. I'm just saying, the negativity is silly.

Here's my legit concern though. A friend of mine has his iPhone 7, and says there is indeed a hiss noise while playing videos. My question is, is that something Apple will fix/replace once they begin to have better stock? Do I need Apple Care for that(I feel like I shouldn't)? Anyone know how that process works, specially pertaining to T-Mobile, since I assume T-Mobile won't replace it?
 
Finally got a tracking number.
 

Attachments

  • Snap 2016-09-26 at 07.25.49.png
    Snap 2016-09-26 at 07.25.49.png
    82.2 KB · Views: 159
  • Like
Reactions: nateatlarge, A MacBook lover and Maverick83
JayArrArr said:
I think it's probably reasonable for people to expect that a day-of preorder reasonably early in the day be shipped within 10 days following the release date. We don't get to look behind the curtain to see what caused this, but I'm super disappointed in TMO for this situation. My folks ordered on 9/16 from another carrier and got their phones (including one identical to mine) and got them within 4 days. Meanwhile I "pre-ordered" 17 days ago and still haven't been charged.

Someone who "pre-ordered" early the opening day has every justification to be irritated when they don't have their item 11 days after general release when you can walk into the Apple Store and buy the same thing.

Like you indicated, many of us have been spoiled by much better launch experiences, and it's not unreasonable to expect good product availability, customer service, and communication.
Click to expand...

Has your estimated ship date come and gone?
 
Hogg said:
And there is nothing wrong with that. At all. It happens. Sometimes there is a delay between label creation and the origin scan. Not always, but sometimes. It's just the way it is.

The guy he was responding to, was acting upset because he already had a label, had been charged, but hadn't had his phone shipped/delivered yet. Even though his "shipping" estimate doesn't start till tomorrow. I mean that's just, are you kidding me type thing.

The only people who feel like Tmo & Apple did something wrong, are "usually" people who are extremely anxious, or have some serious OCD issues. Of course, there are a few cases of Tmo screwing up someone's order, or someone who ordered 1 min after midnight, getting their's after someone who orderd at 5pm that eve....but that's not the norm. Not at all. Though the chicken little crowd would have you believe the sky is falling, when they feel wronged.

There is some guy on here who's shipping estimate isn't until November....yet he's on here everyday to make sure everyone knows, he hasn't been charged yet. Just wow.
Click to expand...
Welcome to macrumors! We here are die hard Geeks who love everything gadget. We stayed up to 3AM on the East coast just to pre-order something we only seen in pictures.

Some just cannot wait to get the newest gadget in their hands. I totally get it. I'm like that sometimes. Are some people more extreme? Definitely! But you cannot apply your own standards on someone else. If you do, you'll just go crazy trying to explain your own opinion to someone who has their own standards and opinions.

We are all iPhone fans here. It's why we're here constantly refreshing the page to read new updates from members. I truly believe everyone's post is what makes this place great. Except for trolls! Are you a troll? Trolling other members? J/K Let's enjoy this forum, enjoy life, enjoy all the great gadgets that are available. So people, chillax!
 
  • Like
Reactions: cpatrick08, Loyaltyrenee, haileyscomet and 1 other person
Omega V said:
I was charged on Friday, I received my tracking number Sunday afternoon and my phone will be delivered tomorrow per UPS MyChoice but I decided to do pickup so I can pickup my phone right when I get off work at 8:30am since the UPS depot in Las Vegas is only like 15 minutes from my job.

My estimated time of delivery was "by the end of the day 9/27/2016" because I live out near the mountains and I'm always the last stop for UPS and FedEx drivers. My phone will get to Las Vegas sometime today if it's not here already and then sorted tonight for pickup tomorrow. UPS typically shows "out for delivery" by 6:00am when I get stuff delivered so that means my package was delivered at least the day before at the UPS depot.

Don't worry your phone will be with you soon, it's not T-Mobile's fault but I do believe that checking these forums daily and listening to other posters getting their phones makes us far more stressed out than we should be honestly.
Click to expand...
I'm not worried. What's an extra few days? But I'm not gonna lie, I was fully expecting to get my phone today. It is what it is.
 
Just wanna point out as well; my T-Mobile order status is still the same, processing. But I do have my UPS tracking info. Don't rely on T-Mobile's website to provide you with adequate information, in terms of tracking.
 
  • Like
Reactions: haileyscomet and nateatlarge
MadeByApple said:
You said in a previous post that your original ship date was 9/27 - 10/10. Why are you so pissed off and feel so entitled?
[doublepost=1474898233][/doublepost]I hope you guys realize that the dates provided by T-Mobile are SHIP dates, not expected delivery.

So anyone in the 9/19-9/26 group like myself, T-Mobile has till today to ship everything. I was also charged for my phone on Friday.

Give T-Mobile some slack.
Click to expand...
T-Mobile canceled my order twice due to their systems having the wrong information. As I have said in my previous posts I understand I am getting the phone in my shipping window (hopefully) but all of the issues I have had with T-Mobile regarding this preorder has me upset. Its not about my phone not being here early, its the fact they keep screwing things up and because of their screw ups my shipping date keeps getting pushed back. That is not being "entitled" as you put it.
 
  • Like
Reactions: MySemiRawLife
sean3 said:
Here's my legit concern though. A friend of mine has his iPhone 7, and says there is indeed a hiss noise while playing videos. My question is, is that something Apple will fix/replace once they begin to have better stock? Do I need Apple Care for that(I feel like I shouldn't)? Anyone know how that process works, specially pertaining to T-Mobile, since I assume T-Mobile won't replace it?
Click to expand...

If you have one those defective units, you can get it replaced from Apple. If you are within 14 days, I think the process is a bit different. You have to contact your carrier first and mail them in. But I am not 100% sure on that. Frankly, I would personally wait until that wait period is over and deal with Apple directly since they give you replacement phone on the spot vs dealing with any carrier. Also, no you don't need AppleCare for this since this is covered under standard 1-yr warranty.
 
  • Like
Reactions: sean3
iMaconApple said:
You can't go to apple if you want a replacement.. you can try maybe they will help you out but call them up first to save you a trip. you have to go through tmobile online which sucks. Never again will order a phone online.

Hopefully later once this are in stock at local tmobile stores.

Good luck
Click to expand...

Thought I'd update you with this from T-Mobile today. Btw, I'm not experiencing hissing when under heavy load. It only happens when playing back video. Sounds like someone is showering in the background. What I have is a speaker issue. Currently waiting to hear back from Apple about a replacement.

@TMobileHelp: Thanks for bringing this to our attention I want to make sure I provide you with the best options available to get you what you deserve...We've heard a few reports of devices hissing or whining under heavy processing load.At this time, T-Mobile is not replacing devices for this issue. Customers speak with Apple for further investigation or you can call and speak with apple tech care. *JeremyW
 
  • Like
Reactions: sean3
Jet Black 256GB Plus ordered on 9/9 3:40AM EDT

Charged Friday evening
Order status changed to Shipped with a tracking number texted to me at 8AM this morning
'In Transit to UPS'
 
  • Like
Reactions: resaka
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back