Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

yg0924

macrumors member
Sep 13, 2016
54
58
At least you can see your order status on your app. All I can see is phone health, go to account info, and store locations. Doesn't even have the chat option anymore.
This might be a good sign. This happened to me prior to getting shipment notification on ups
 

Blackouts

macrumors member
Oct 3, 2016
82
94
So after fighting with like 3 diff customer service reps my order (second order) finally shipped. My order and my boyfriends order (ordered an hour apart and seperate accounts) were both shipped at the same exact time. Ordered 9/29, back ordered 9/30 both iPhone 7plus 256gb​
What did you say so I can say the same
 
  • Like
Reactions: AmaanM

yg0924

macrumors member
Sep 13, 2016
54
58
What did you say so I can say the same
Just fought about how people ordered their phones after I did and are receiving it before I am. It's funny they really don't know sh*t. I spoke to a customer service rep on the app at around 6 pm and he said I was still backordered, not charged or anything but my order was processed before I even spoke to him
 

JuNxXxReY

macrumors regular
Jul 7, 2008
139
6
  • Ordered iPhone 7+ 128GB MB via T-Mobile website on 9/14 at 2:03pm PT
  • Estimated ship date 10/10 - 10/24
  • Card charged 10/6 at 9:51am PT
  • Received shipping email from T-Mobile on 10/7 at 4:24am PT
  • Estimated delivery according to UPS My Choice is by end of day on 10/10
Hope this helps. Good luck to you all.

Edit: Did not use JOD, but signed EIP on 9/14.
 

FoxMike

macrumors regular
Oct 7, 2016
115
171
Columbus, Ohio
  • Ordered iPhone 7+ 128GB MB via T-Mobile website on 9/14 at 2:03pm PT
  • Estimated ship date 10/10 - 10/24
  • Card charged 10/6 at 9:51am PT
  • Received shipping email from T-Mobile on 10/7 at 4:24am PT
  • Estimated delivery according to UPS My Choice is by end of day on 10/10
Hope this helps. Good luck to you all.

Edit: Did not use JOD, but signed EIP on 9/14.

Just like me. But mine is just a Jet Black plus. Ordered on 9/11 just waiting for my tracking email now. Was charged at 11:29 am today.
 

Drumsforjs

macrumors member
Sep 18, 2012
66
74
Inland Empire, CA
Ordered 3 weeks ago 11/1-11/30 EST, nothing.
[doublepost=1475878553][/doublepost]Any movement on the 9/16 orders?

7+ MB 32GB
Ordered 9/16
EST: 11/1-11/30
Number: #S018032
Status: Order Processing
Same everything as you. My t mobile app says being processed. Does yours says the same thing?
 

JuNxXxReY

macrumors regular
Jul 7, 2008
139
6
Same everything as you. My t mobile app says being processed. Does yours says the same thing?

Just checked. Orders status says, "Shipped."

Edit: pic added.
 

Attachments

  • IMG_7249.PNG
    IMG_7249.PNG
    129.9 KB · Views: 153

FoxMike

macrumors regular
Oct 7, 2016
115
171
Columbus, Ohio
Just checked. Orders status says, "Shipped."

Mine still says processing. Hopefully tomm it will say shipped.
[doublepost=1475894126][/doublepost]
Why did some people get next day air saver, but others (like me) got 3 day shipping

My brother did my upgrade in store. He is a general manager. He selected overnight shipping and the fee was waived. I did have to pay the 20 dollar upgrade fee though.
 
  • Like
Reactions: JuNxXxReY

Blackouts

macrumors member
Oct 3, 2016
82
94
Just fought about how people ordered their phones after I did and are receiving it before I am. It's funny they really don't know sh*t. I spoke to a customer service rep on the app at around 6 pm and he said I was still backordered, not charged or anything but my order was processed before I even spoke to him
I keep saying the same thing since yesterday. All they tell me that the phone is backorderd and that they can't do anything about it.
[doublepost=1475894700][/doublepost]
Why did some people get next day air saver, but others (like me) got 3 day shipping
At least it shipped. That's all that matters. They just keep skipping my order.
 
  • Like
Reactions: brauntj

yg0924

macrumors member
Sep 13, 2016
54
58
I keep saying the same thing since yesterday. All they tell me that the phone is backorderd and that they can't do anything about it.
[doublepost=1475894700][/doublepost]
At least it shipped. That's all that matters. They just keep skipping my order.
Yeah that's all they're going to say. My phone was already on it's way to ups and the rep I spoke to told me my phone was still backordered. They're clueless
 
  • Like
Reactions: haileyscomet

waltersanchez31

macrumors member
May 12, 2015
76
55
Small wave tonight, six planes from Alaska on there way. 2 planes from China arriving late tomorrow night. Expect all jetblack orders to start to get filled because all other colors are being shipped off to India.
 
  • Like
Reactions: haileyscomet

Mantahoe

macrumors regular
Sep 2, 2014
243
360
New York, NY
Hey, for those who have labels, I'm assuming movement will start Sunday night right? Or how does it work since UPS doesn't work on weekends?
 

FoxMike

macrumors regular
Oct 7, 2016
115
171
Columbus, Ohio
Hey, for those who have labels, I'm assuming movement will start Sunday night right? Or how does it work since UPS doesn't work on weekends?

UPS "does" work on weekends. Not necessarily deliveries but transport yes. If you have an over night label printed today you should get it by Monday. If you have a 2 day label it is possible to get it Monday. That's as long as your item has a departure scan tonight. There could be a delay so it may not update until Monday morning. If you don't get a departure scan over the weekend expect it Tuesday.
 

Mantahoe

macrumors regular
Sep 2, 2014
243
360
New York, NY
UPS "does" work on weekends. Not necessarily deliveries but transport yes. If you have an over night label printed today you should get it by Monday. If you have a 2 day label it is possible to get it Monday. That's as long as your item has a departure scan tonight. There could be a delay so it may not update until Monday morning. If you don't get a departure scan over the weekend expect it Tuesday.
Cool. Thanks.
 

Kevind28

macrumors member
Sep 13, 2016
85
79
Starting to get a little irritated about how they ship out later orders before people who ordered earlier. I'm happy that more people are getting charged but cmon now T-Mobile... Not a fair playing field whatsoever.
128GB MB+ Order #S01772XXXX
Ordered/Signed 9/11 12:45PM
Ship date of 11/1-11/30
 

FoxMike

macrumors regular
Oct 7, 2016
115
171
Columbus, Ohio
Starting to get a little irritated about how they ship out later orders before people who ordered earlier. I'm happy that more people are getting charged but cmon now T-Mobile... Not a fair playing field whatsoever.
128GB MB+ Order #S01772XXXX
Ordered/Signed 9/11 12:45PM
Ship date of 11/1-11/30

It's your order number. You are next in line. I ordered 9/11 my order number was #S0176XXXXX

Expect to get charged this week.
[doublepost=1475898935][/doublepost]
It's your order number. You are next in line. I ordered 9/11 my order number was #S0176XXXXX

7 plus jet black

Expect to get charged this week.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.