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TechDiva

macrumors 6502
Sep 18, 2014
371
165
SouthEastern United States
Just saw my UPS tracking. Expected delivery date 10/10 (this Monday). Does anyone know what happens if I'm not home to receive the package? I was hoping it would get delivered on a weekend so I can be home and not at work..

Anything that I've ordered from T-Mobile, if you're not home when UPS comes by, they'll leave it at your doorstep. There's somewhere on the UPS site where you can tell them a specific location at your house to leave the package.
 
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Blackouts

macrumors member
Oct 3, 2016
82
94

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Ldiaz69

macrumors newbie
Sep 23, 2016
3
2
So I decided to message T-Mobile on Facebook about my order on 9/10 for a 32gb matte black 7+... with estimated delivery 11/01 - 11/30

Here's their response... I guess it's time to start scoping out local T-Mobile stores?

"Looking things over, I do have to apologize as I don't have a way to move you in the queue. However we do reserve some stock to go to local stores. You could try to contact a local store and see if they have a wait list or sign up list as some stores do that for high demand items. I wish there was more I could do for you."

I ordered on 9/11 around 11pm MB+ 32GB and i got charged this morning.
 
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evotion

macrumors member
Sep 27, 2016
45
51
I got the same suggestion from a Tforce rep about going to a store and picking up a phone, then literally telling me to return it under the 14 day remorse period. Really...?
 

xExtra

macrumors regular
Sep 25, 2016
137
118
Miami FL
God dammit I'm getting impatient, it's been 3 WEEKS, T-Mo support giving me the SAME answer to link my Twitter with Support, and lucky people getting their MB 32GB Pluses before me, I think I'm switching to another carrier after this, I have HAD it :mad::mad::mad:
 

jeff1k345

macrumors newbie
Oct 7, 2016
9
2
Is it normal that I can't see my order status on the my t-mobile website? I can only see the order status from the t-mobile app on my phone and when I click the order status on the app it shows the same window that comes up when I try to check the status on the website. I ordered the 7+ JB 128 GB on 9/9 and signed on 9/11.
 

Ldiaz69

macrumors newbie
Sep 23, 2016
3
2
9/10 orders aren't moving...
[doublepost=1475883353][/doublepost]

What??? Order 9/10 and nothing!

There's not real order with t-mobile i guess. Talked to a representative last week that told me I should've been charged last friday but it was gonna happen soon.
 

Tcopp

macrumors newbie
Oct 7, 2016
17
12
Is it normal that I can't see my order status on the my t-mobile website? I can only see the order status from the t-mobile app on my phone and when I click the order status on the app it shows the same window that comes up when I try to check the status on the website. I ordered the 7+ JB 128 GB on 9/9 and signed on 9/11.
At least you can see your order status on your app. All I can see is phone health, go to account info, and store locations. Doesn't even have the chat option anymore.
 

yg0924

macrumors member
Sep 13, 2016
54
58
So after fighting with like 3 diff customer service reps my order (second order) finally shipped. My order and my boyfriends order (ordered an hour apart and seperate accounts) were both shipped at the same exact time. Ordered 9/29, back ordered 9/30 both iPhone 7plus 256gb​
 
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