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Moore94

macrumors 6502
Sep 16, 2016
410
71
I pre-ordered a Jet Black 128gb 7, and a Rose Gold 128gb 7 plus on 9/11 online with Verizon. My expected ship date is 10/19.

I know demand has been very high especially on these two models, but 5 weeks seems like a really long wait time. Is it, or is that normal?
Normal, 9/23, 9/28, and 10/5's are just now getting charged
[doublepost=1474679592][/doublepost]
Normal, 9/23, 9/28, and 10/5's are just now getting charged
I preordered 9/15, and my ESD is November 23rd
 

aj23xnyc

macrumors regular
Sep 23, 2015
146
84
From VZW Rep!!!!!

"Yes, it should be today. However, I did check the status and the device is on the way now. This will actually be charged on the account. You will receive a notification regarding the order so please be patient and we do apologize for the inconvenience that this may have caused you."

Sooooooooo apparently the charging and process change is just lagging on the system?!

EDIT: She is refreshing my account page now so it actually reflects my shipment! Holy crap!! :O
 

cforster

macrumors 6502
Sep 19, 2013
413
195
Missouri USA
For those getting charged, is your order status updating immediately?

My order was with a business account and they just bill the device to the account so I can't see any charges.

128gb JB here ordered 9/9 immediately.
 

SassyNyx

macrumors newbie
Sep 23, 2016
16
9
Normal, 9/23, 9/28, and 10/5's are just now getting charged
[doublepost=1474679592][/doublepost]
I preordered 9/15, and my ESD is November 23rd

Thank you for the quick answer. :) Guess i'll just have to be patient still.

I was hoping one of you who had been posting on this since the beginning might have an idea if that was normal, rather than having to read through all 277 pages to get an idea if it was myself.
 
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crez42

macrumors member
Sep 13, 2016
43
23
For the folks who haven't been charged especially if your using Chase. They declined my card. I had to search my Junk folder for the retry payment info. Just be on the lookout for that.

I used my Chase debit card but the name and address are my mothers...no issue, same billing zip code though. Verizon did not allow any changes of billing and/or shipping address on the preorder.
 
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cjdtech

macrumors newbie
Sep 15, 2016
25
2
For those getting charged, is your order status updating immediately?

My order was with a business account and they just bill the device to the account so I can't see any charges.

128gb JB here ordered 9/9 immediately.
I am in the same exact boat. Business account so I can't see when it gets charged. However, my ship on date disappeared about 10 min ago and now in the app if I go to my orders and click the order, I get shipping information. Up until 10 min ago I would get an error in the app when clicking on the order.

128 MB 7+ and 128 RG 7+. Confirmation at 2:45 pm CST on 9/9 with a ship by date of 10/05 the whole time. It's disappeared about 6-7 times over the last 4 days.
 

mbern1008

macrumors regular
Nov 5, 2013
101
13
Y'all better be telling the truth about these charges :) I am getting hopeful. ordered JB+256 9/9 about 3:30 EST original deliver date was 9/28 but after a few days it changed to ship by 10/5
 

Breaksstuffjman

macrumors newbie
Sep 22, 2016
16
14
Y'all better be telling the truth about these charges :) I am getting hopeful. ordered JB+256 9/9 about 3:30 EST original deliver date was 9/28 but after a few days it changed to ship by 10/5

For real. :26 after preorder went live for a 128+ JB and I haven't been charged. My ship date is still 10/12. Was 10/5 in my email
 

isteal

macrumors member
Aug 15, 2012
39
7
USA
Just got off the phone with VZW about my 128gb JB 7+. They claim its still going to ship today. I questioned that as it's already 10pm EST, and they said yep, just keep checking, and it will update some point thru the night. Here's hoping...

Confirmation at 12:21 with original deliver by date of 10/5, ship date of 9/23.
 
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arftech99

macrumors regular
Oct 29, 2015
139
86
MD, USA
Y'all better be telling the truth about these charges :) I am getting hopeful. ordered JB+256 9/9 about 3:30 EST original deliver date was 9/28 but after a few days it changed to ship by 10/5

Interesting. I ordered the same configuration as yours on 9/9 at 11:30 AM but my ETA is 10/26. I hope mine changes to a sooner date!
 
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Halt&CatchFire

macrumors member
Sep 15, 2014
79
81
7+ 128 GB JB. +24 mins email confirmation. 9/23 ship by.

Just called Verizon and spoke with Ashley. She was friendly, so I took it easy on her. She said that she could see my order in the system, and that it had been "sent". She said that means it was in their warehouse and system and headed to the shipper. Whether or not that means I'll get charged and tracking info tonight, remains to be seen. But it's more info than the "processing" that I've had for 2 weeks now.
 

ThatGuyinUtah

macrumors newbie
Sep 16, 2016
14
13
Utah
Friday night update. Just checked via the preorder url and it looks like Christmas arrives next week. Hopefully Monday.

MB 128 7+
Ordered in Verizon store
9/9 around 12pm mst

Original shipment date of 10/5.

Giving thanks to the spirit of Steve Jobs tonight.
 

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aj23xnyc

macrumors regular
Sep 23, 2015
146
84
7+ 128 GB JB. +24 mins email confirmation. 9/23 ship by.

Just called Verizon and spoke with Ashley. She was friendly, so I took it easy on her. She said that she could see my order in the system, and that it had been "sent". She said that means it was in their warehouse and system and headed to the shipper. Whether or not that means I'll get charged and tracking info tonight, remains to be seen. But it's more info than the "processing" that I've had for 2 weeks now.

Got this same information! (Posted a little bit ago) I think it's finally happening!
 
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