The same thing happened, my card was compromised and i canceled it, and switched to my amex which was charged and now my phone will be here tuesday.
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Carrier iPhone 7/7+ Verizon Pre-Order Thread
- Thread starter Silent99
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I work in the data management industry. We send and receive a lot of shipments. Each container is scanned because they are individually addressed. The tracking doesn't work if they are not scanned. There is a person or a team scanning as they load the trucks. The driver only scans once they get to wherever it is being delivered.
Glad to hear some 256 MB 7+ are moving. I have the same model, ordered 9/14 conf 7:38 am, Delivery by 10/5. Haven't had any movement or card charge yet
I still have yet to see a CC charge or any updates after the VZW rep told me it should be out by 2 today... well 2 is in five minutes and I still haven't heard anything. I'd be less angry if they told us the truth and didn't confuse us every time we call.Update on mine; As of this morning, in My Orders on the Verizon website, my expected ship date turned from 9/23 to the dreaded "We are working hard to complete your order. Unfortunately, it will not be shipped as originally scheduled. You will receive a shipment confirmation email when your order ships, which will include a new delivery date", even though last night when I talked to a rep, they said my order has been shipped out and it's on the way.... So I am now talking to a rep that says on their end, it shipped out and she gave me a tracking number and said it should be no later than Tuesday shipment....why wouldn't my CC be charged or any shipment information given to me?!I'm so confused....Then she just ended the conversation saying I should have it monday....on top of it all, is it true that your guys' tracking number is the same as your long preorder number??
That is crazyUpdate on mine; As of this morning, in My Orders on the Verizon website, my expected ship date turned from 9/23 to the dreaded "We are working hard to complete your order. Unfortunately, it will not be shipped as originally scheduled. You will receive a shipment confirmation email when your order ships, which will include a new delivery date", even though last night when I talked to a rep, they said my order has been shipped out and it's on the way.... So I am now talking to a rep that says on their end, it shipped out and she gave me a tracking number and said it should be no later than Tuesday shipment....why wouldn't my CC be charged or any shipment information given to me?!
Ordered 9/9/16 3:15am Pacific time.
Received tracking yesterday . Scheduled to be delievered Tuesday
128gb 7 plus jet black
Received tracking yesterday . Scheduled to be delievered Tuesday
128gb 7 plus jet black
I just got off a 55 minute phone call with VZW and asked about my phone not shipping out yesterday, the lady i spoke with says it has shipped and I replied "how when I haven't been charged yet so how has it been shipped?", she puts me on hold for 20 whole minutes and she comes back telling me it was delayed and you should receive an email update during next week.
I basically wasted my time only to receive the same canned statement that is currently displayed on our preorder pages on the web, her explanation was is simply
didn't send them enough phones to fulfill 9/23 orders......whatever, why quote everyone 9/23 when you never had the phones to begin with Verizon?
I'll be patient for one more week and if I don't have my jet black iPhone 7+ in my hands before 10/5 I'm canceling my service and taking my business elsewhere, this has been the worse iPhone release ever.
I basically wasted my time only to receive the same canned statement that is currently displayed on our preorder pages on the web, her explanation was is simply
didn't send them enough phones to fulfill 9/23 orders......whatever, why quote everyone 9/23 when you never had the phones to begin with Verizon?I'll be patient for one more week and if I don't have my jet black iPhone 7+ in my hands before 10/5 I'm canceling my service and taking my business elsewhere, this has been the worse iPhone release ever.
Just got off the phone with VZW rep.... she said they have zero JB and zero pluses.... she also said that the stock apple promised to Verizon has yet to be delivered. I'm confused though because haven't a few people received their unicorns I mean JBs??? She then finally said absolutely do not count on getting your phone early. Wow, she was pretty much the grim reaper...
JB plus 128 ordered 9/9 3:19 EST am EDD 10/26
JB plus 128 ordered 9/9 3:19 EST am EDD 10/26
No, the reference number is as follows for FedEx: [Location Code]_000[Order Number].
I.e., N123456_000123456
THAT EXPLAINS IT! Thank you! I was wondering why the rep gave me the location code and Order #!
You're welcome, best of luck to you and everyone else who is excited for a new phone.
I'm praying mine was sent out or is being sent out today. My vzw page still says processing and doesn't have that message. Very disappointed in this preorder.I just got off a 55 minute phone call with VZW and asked about my phone not shipping out yesterday, the lady i spoke with says it has shipped and I replied "how when I haven't been charged yet so how has it been shipped?", she puts me on hold for 20 whole minutes and she comes back telling me it was delayed and you should receive an email update during next week.
I basically wasted my time only to receive the same canned statement that is currently displayed on our preorder pages on the web, her explanation was is simply
I'll be patient for one more week and if I don't have my jet black iPhone 7+ in my hands before 10/5 I'm canceling my service and taking my business elsewhere, this has been the worse iPhone release ever.
No it is not. I'm being delivered by FedEx. The reference # is location code_000order#
No, I was charged last night and have a delivery scheduled for Tuesday.
7+ JB 128 GB
Chicago
Confirmation at +0:18
Email initially said 10/5 then switched to 9/23 later that morning on 9/9.
Thank you! Is that "N" at the beginning on everyones?? It can't find any results
I put N(LocationCode)_000(7 digit order number from email). Is there a 6 digit one somewhere??I can't say for sure yes, but quite possibly everyone's location code starts with "N" as it may reference "North America." Location code is in the confirmation email as "Order Location"
Should my order # be 7 digits or 6?? My order number below my preorder number in my confirmation email is 7 digits...
Just got off the phone with Verizon order support dept. I told him how my date has changed from 10/05 to 10/26 and how others are getting orders before mine. He said "based off time/ date you ordered ( 9/9 12:30am ) you will have your order delivered by 10/05"
Basically the 10/26 date is invalid that has been showing up on my order status. He asked if I had received any update or change notifications and when I said no, he said then 10/05 is your date. Phones are being shipped as soon as they become available. Depends on color/model/gb.
I really hope 10/05 is my date at this point. It's what my email confirmation says.
Basically the 10/26 date is invalid that has been showing up on my order status. He asked if I had received any update or change notifications and when I said no, he said then 10/05 is your date. Phones are being shipped as soon as they become available. Depends on color/model/gb.
I really hope 10/05 is my date at this point. It's what my email confirmation says.
My order number is a 6 digit number and the location is 7 digit alphanumeric (N+6 numbers).
I first saw my tracking information this morning (10 hours after charge) via FedEx delivery manager, then 2 hours later via their email and Big Red finally about 12 hours after initial charge. Viewing the Order Status page JSON info might show you more detail: requires Chrome and using the developer tools.