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Carrier iPhone 7 Plus "No Service" (VZW)
- Thread starter mikes63737
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Probably useless, but I went to the Apple Store to see how much it would be to repair my Macbook Air (the screen glitches out when opening/closes, probably loose connection but they didn't even try it) and brought up my iPhone issues.
They gave me a new replacement so let's see what happens on this ride home.
They gave me a new replacement so let's see what happens on this ride home.
I have no reason not to exchange though. It's just "No Service" at all.
I was willing to wait for the actual fix because it was just intermittent for me but I can't have a non-working phone at all.
I was willing to wait for the actual fix because it was just intermittent for me but I can't have a non-working phone at all.
Having the same issues with no service while using Waze on my matte black 7, 28 gb Verizon.
Really annoying and dangerous
Really annoying and dangerous
same here. I have to at least give it a shot. I need my phone on occasion for work, so I need to do everything in my power to try and get a working phone before I can declare to them that I can't reliably be 'on call' anymore.
I use my phone full time for work.
The only workaround that works is disabling hdvoice and leaving it off.
Having this issue today, but on Cricket/AT&T. Cuts out for about half an hour, then comes back. I don't think it's isolated to the Qualcomm models.
So I've talked to Verizon now twice with the second time moving me up to tier 2. Both times they went through the normal stuff which obviously doesn't work. I told them so many people are having this issue. Said they will work on it. The tier 2 guy said he hadn't heard of anyone else having any issues. I was so mad because obviously a ton of people are having this issue. I don't want to return the phone but it is super annoying.
Could be an iOS issue, could be related to the modem firmware, carrier firmware, hardware issue (least likely) Verizon issue, who really knows. Personally I tried the fix recommended a few pages back and I have not experienced the issue since. I work in a building so I don't move cell phone towers too often in a day but definitely on the drive home and back I haven't again experienced this issue.
I think we should be clear what's going on here though: reception is cutting out, moving to 'No Service' for a time period between 2-30 minutes before service is restored. For others having other issues, I really don't think they're related.
For those exchanging, I also think that's ill-advised. To me it's just a waste of time. Given the number of users on this thread exhibiting this problem, it's very very likely software-fixable. Unless you're stuck on 'No Service' and you literally can't get your service to turn back on, really can't recommend exchanging at all at this point.
I think we should be clear what's going on here though: reception is cutting out, moving to 'No Service' for a time period between 2-30 minutes before service is restored. For others having other issues, I really don't think they're related.
For those exchanging, I also think that's ill-advised. To me it's just a waste of time. Given the number of users on this thread exhibiting this problem, it's very very likely software-fixable. Unless you're stuck on 'No Service' and you literally can't get your service to turn back on, really can't recommend exchanging at all at this point.
Or we all start returning our phones multiple times until Apple starts asking questions.
I don't know if it's possible to do this but has anyone tried downgrading to iOS 9 to see if this solves the problem?
Having the same problems here in the UK on my iPhone 7 Plus 256GB using both 10.0.2 and 10.1 Beta 1
Having the same problems here in the UK on my iPhone 7 Plus 256GB using both 10.0.2 and 10.1 Beta 1
I don't think a downgrade is possible with the new iPhones. With the older models, yes.
I'm doing this, I told them it has a huge issue with reception and Verizon blames Apple and Apple blames Verizon
Grr I am still having issues & I tried to get a replacement but apple did not have any so they ordered it last Friday but they were unable to give me a estimated date of when they would receive a replacement. I know it may not fix it but I want to try it to see what happens and besides, now I can't even go back to Voice & Data its grayed out.
I'm seeing people with the 6S having issues too. I'm not sure if these are new builds that have recently shipped or last year's models that have upgraded to iOS 10 bit if they were last year's model it would be nice to know if they could test iOS 9 to see if it fixes the issue.
In saying that I had the 6S Plus running iOS 10 from day one of Beta testing and never had issues.
Same here, has been on 10 since the public beta was released. I ran my 6S+ the other day when I went to pick up my replacement 7+ and reception was as reliable as it should be. I pay Verizon's higher prices for their better coverage and it's pretty frustrating when I can't even get that.
it might be because the phones are so in demand that not everyone who ordered even got one yet so its fair to say that it could be a few weeks till we hear more people complain as others gets their phones.
So here's another thing. My wife and I are both on the 3 Network in the UK. We were given a home signal box because of poor reception in our area.
With it switched on I have full 5 bars and can make and receive calls. If I unplug it I drop to No Service and my wife will drop to 1 bar but can still use her phone. IF I leave my house with the home signal box having been on I'll drop to 2-3 bars and show 3G but I will not be able to make our receive phone calls, text or do anything online. After about 20 minutes it may then report no service again
With it switched on I have full 5 bars and can make and receive calls. If I unplug it I drop to No Service and my wife will drop to 1 bar but can still use her phone. IF I leave my house with the home signal box having been on I'll drop to 2-3 bars and show 3G but I will not be able to make our receive phone calls, text or do anything online. After about 20 minutes it may then report no service again