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Well, someone had attached nMP's user manual in a previous thread. Apple was very clear that only RAM was user-replaceable. I guess this leaves no space for any other assumptions whether replacing anything else would void the guarantee or not.
 
Very realistic and reasonable way of thinking

Well, someone had attached nMP's user manual in a previous thread. Apple was very clear that only RAM was user-replaceable. I guess this leaves no space for any other assumptions whether replacing anything else would void the guarantee or not.

.......................
You say what Apple will say, even If some people prefer to believe in the promisses of OWC to the reality they do not want to accept.
Who said that the common sense is the less common of all senses? :confused:

I find that the offer of OWC is far from honest when they mention that their exchange drives will be mounted by "highly experienced Apple technicians" suggesting that they were agreed to do it by Apple, which is of course absolute nonsense.
Advertising is the art of make believe, not of giving true information :eek:
 
Good luck if you rely on OWC's FAQ for any so modified nMP!


......................
Responsible?
At the most they will be "responsible" for the drive they sold, but will they cover THE ENTIRE MAC PRO?
Whoever believes that will get into BIG trouble with their nMP!
I prefer to be ENTIRELY covered by Apple including every part of my nMP.
:)
 
......................
Responsible?
At the most they will be "responsible" for the drive they sold, but will they cover THE ENTIRE MAC PRO?
Whoever believes that will get into BIG trouble with their nMP!
I prefer to be ENTIRELY covered by Apple including every part of my nMP.
:)

OWC states the following in their FAQ:

The OWC Turnkey Upgrade Program comes with up to a 1-Year Limited Parts & Labor Warranty. This limited Warranty includes:

Labor to repair or replace upgrade program components;
The upgrade program components themselves; and
All original factory components still installed in the Mac Pro with the exception of the factory installed SSD.


Of course, you can choose not to believe this statement, but in my previous dealings with OWC they've always come through. (Not that I'm interested in spending this much on an upgrade if I decide to by a Mac Pro.)
 
Will Apple deliver to OWC any necessary faulty part of a nMP?

OWC states the following in their FAQ:

The OWC Turnkey Upgrade Program comes with up to a 1-Year Limited Parts & Labor Warranty. This limited Warranty includes:

Labor to repair or replace upgrade program components;
The upgrade program components themselves; and
All original factory components still installed in the Mac Pro with the exception of the factory installed SSD.


Of course, you can choose not to believe this statement, but in my previous dealings with OWC they've always come through. (Not that I'm interested in spending this much on an upgrade if I decide to by a Mac Pro.)
...............

Even if OWC is willing to truly take over the entire care of a nMP, which will not be any longer covered by Apple, does somebody truly believe that Apple will supply OWC every part of that new computer to replace it should it be necessary?
For instance the GPUs or the SSD drive or the PSU?
I do not even mention any argument between the customer and OWC arising from the proper or non proper use the owner of the computer might have made of the machine according to OWC.
Or the 3 year Apple Care Coverage non longer available because the owner of the nMP has allowed a third part to make essential modifications in his nMP without the agreement of Apple. Does OWC offer it by themselves?
WILL and CAN any third part entirely REPLACE Apple regarding complete care of a nMP?
Hard to believe!
:eek:
 
.......................
You say what Apple will say, even If some people prefer to believe in the promisses of OWC to the reality they do not want to accept.
Who said that the common sense is the less common of all senses? :confused:

I find that the offer of OWC is far from honest when they mention that their exchange drives will be mounted by "highly experienced Apple technicians" suggesting that they were agreed to do it by Apple, which is of course absolute nonsense.
Advertising is the art of make believe, not of giving true information :eek:

Yup, the sentence "highly experienced Apple technicians", imho, translates to that the person that will be involved will be a certified technician. In other words, he'll know what he's doing. No problems here. But he won't work for Apple.

Therefore, voiding the guarantee is a totally different story. A problem with the machine might come much later down the road, by a totally different cause. Then, it will be Apple's game whether they accept the guarantee or not.

However, having said that, I'm not sure if I'd decline a 3rd party upgrade if I really needed it.
 
Even if you lose Apple's coverage?

Yup, the sentence "highly experienced Apple technicians", imho, translates to that the person that will be involved will be a certified technician. In other words, he'll know what he's doing. No problems here. But he won't work for Apple.

Therefore, voiding the guarantee is a totally different story. A problem with the machine might come much later down the road, by a totally different cause. Then, it will be Apple's game whether they accept the guarantee or not.

However, having said that, I'm not sure if I'd decline a 3rd party upgrade if I really needed it.

........................
The "really needed it" is probably the turning point since most owners of a nMP might be entirely satisfied with the computer as built by Apple.
But would you be ready to risk to lose Apple, the builder of your computer, as your partner, responsible for your entire satisfaction with their product?
And this in a FIRST GENERATION PRODUCT with the logical increased risk of youth bugs?:confused:
 
........................
The "really needed it" is probably the turning point since most owners of a nMP might be entirely satisfied with the computer as built by Apple.
But would you be ready to risk to lose Apple, the builder of your computer, as your partner, responsible for your entire satisfaction with their product?
And this in a FIRST GENERATION PRODUCT with the logical increased risk of youth bugs?:confused:

Indeed, a fair point. Especially if the machine is bought with AppleCare (which also renders a potential future apple care purchase pointless ? ).
 
...............

Even if OWC is willing to truly take over the entire care of a nMP, which will not be any longer covered by Apple, does somebody truly believe that Apple will supply OWC every part of that new computer to replace it should it be necessary?

?
any apple certified repair shop has access to the all the parts.. if an apple product breaks, there are plenty of other places to have it fixed besides an apple store/ship it to apple.
 
Are you sure OWC is a certified reseller of Apple?

Yup, the sentence "highly experienced Apple technicians", imho, translates to that the person that will be involved will be a certified technician. In other words, he'll know what he's doing. No problems here. But he won't work for Apple.

Therefore, voiding the guarantee is a totally different story. A problem with the machine might come much later down the road, by a totally different cause. Then, it will be Apple's game whether they accept the guarantee or not.

However, having said that, I'm not sure if I'd decline a 3rd party upgrade if I really needed it.

?
any apple certified repair shop has access to the all the parts.. if an apple product breaks, there are plenty of other places to have it fixed besides an apple store/ship it to apple.
............................................
I explored the OWC web site and couldn't find any reference proving they are a certified reseller of Apple as for instance B&H are.
If they would be certified resellers, they would offer new Apple computers as well.
However I only saw second hand ones and of course very many accessories they offer for owners of new and used Apple products, like these "famous" CPU replacements.
I do not know either if they are a certified Apple repair shop as you say they are.
Could not find that title either, maybe I overlooked something?

As far as I can judge they do not work in co-operation with Apple but instead try to bypass them in every possible and impossible way one can hardly imagine.
:D
 
Right, do you know how to unite them?

Two threads going with the same subject:

https://forums.macrumors.com/threads/1722072/

:confused::confused::confused::confused:

Lou

......................................
You are right Lou.:(
It happens with many threads as far as I could see.

A thread begins with a slightly different formulation of the one used in another, already existing thread, and finally you find the same subject dealt in parallel.
This makes life complicated for the people interested in that same subject, forcing them to jump from thread to thread like a ping pong ball.

Sorry for that but I have no idea how to unite 2 threads. :confused:
 
............................................
I explored the OWC web site and couldn't find any reference proving they are a certified reseller of Apple as for instance B&H are.
If they would be certified resellers, they would offer new Apple computers as well.
However I only saw second hand ones and of course very many accessories they offer for owners of new and used Apple products, like these "famous" CPU replacements.
I do not know either if they are a certified Apple repair shop as you say they are.
Could not find that title either, maybe I overlooked something?

As far as I can judge they do not work in co-operation with Apple but instead try to bypass them in every possible and impossible way one can hardly imagine.
:D

Ah no, a misunderstanding. I never said certified resellers. They most probably aren't. Just saying that they probably have technicians that have passed the Apple's h/w certification exams. It's something that anyone can do if he wants to. So, they are probably know their job. Regardless of voiding the guarantee in the process (which I believe they do).
 
............................................
I explored the OWC web site and couldn't find any reference proving they are a certified reseller of Apple as for instance B&H are.
If they would be certified resellers, they would offer new Apple computers as well.
However I only saw second hand ones and of course very many accessories they offer for owners of new and used Apple products, like these "famous" CPU replacements.
I do not know either if they are a certified Apple repair shop as you say they are.
Could not find that title either, maybe I overlooked something?

i assume they're an Authorized reseller (even though they don't necessarily advertise/market/sell new macs- that's not the business they're in but more likely than not, they have a sister company running under a different name in which they advertise/sell new macs)..

but i wasn't saying reseller anyway.. i was saying they're an apple service provider (aasp).. i haven't looked around their website hunting for an aasp logo (or whatever) but it's not some sort of highly prestigious honor to be in that program -or- it's not like it's hard to become one.
for instance, there are 25+ apple authorized service providers within 10 miles of me.. (granted, i live in nyc but still....)

but really- if you're really worried/unsure about entering a warranty agreement with owc in which they state they cover your nmp gpu (or whatever).. then why not just call them and ask? why source that kind of info from a forum?
 
i assume they're an Authorized reseller (even though they don't necessarily advertise/market/sell new macs- that's not the business they're in but more likely than not, they have a sister company running under a different name in which they advertise/sell new macs).

Don't assume - Because they're not. And AFAIK - They don't. They have been around a long time overcharging for their stuff. History says their stuff works, but IMHO, it's way overpriced, but they do very well selling to and making the novice customer actually believe they are Apple affiliated.

Lou
 
Don't assume - Because they're not. And AFAIK - They don't. They have been around a long time overcharging for their stuff. History says their stuff works, but IMHO, it's way overpriced, but they do very well selling to and making the novice customer actually believe they are Apple affiliated.

i think this gist of my post isn't getting through.. personally, i don't care what their policy is in regards to the nmp cpu swap. i'm not doing it.

but- this isn't stuff that needs to be speculated on and argued over etc.. it's real info.. call them and find out if you're considering the service.

the post i replied to was this: "owc is warrantee_ing the gpu in the nmp.. what happens if a gpu breaks while under owc's warrantee?".. so, if you want to believe that owc is just lying/misguiding their customers about this and, if a gpu happens to blow, you're screwed since they don't have access to the parts even though they're guaranteeing them-- then so be it.
but me personally, i'd call them to find out instead of listening to your (or my) assumptions.


(that aside- i wouldn't call an authorized reseller or repair service as being 'Apple affiliated'.. these are just business relationships and sometimes shiesty ones at that.. for instance- you can't just open a shoe store and expect to be able to sell nike.. the shop down the street may very well have lock down on nike and the rep simply won't wholesale you the shoes.. because the other guy already has a deal saying "i'll buy X amount of shoes from nike per year but no other stores in this zone can sell them" etc.. but the guy who is authorized to sell nike isn't 'affiliated' with the company)
 
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Well, someone had attached nMP's user manual in a previous thread. Apple was very clear that only RAM was user-replaceable. I guess this leaves no space for any other assumptions whether replacing anything else would void the guarantee or not.

Yeah it just refers to what can be changed with off the shelf components while retaining full warranty and service options. CPUs can be changed, but Apple won't offer support. I think other things are less likely. The GPUs involve some amount of custom work. OWC might offer an ssd upgrade as they have with the notebooks.

...............

Even if OWC is willing to truly take over the entire care of a nMP, which will not be any longer covered by Apple, does somebody truly believe that Apple will supply OWC every part of that new computer to replace it should it be necessary?
For instance the GPUs or the SSD drive or the PSU?
I do not even mention any argument between the customer and OWC arising from the proper or non proper use the owner of the computer might have made of the machine according to OWC.
Or the 3 year Apple Care Coverage non longer available because the owner of the nMP has allowed a third part to make essential modifications in his nMP without the agreement of Apple. Does OWC offer it by themselves?
WILL and CAN any third part entirely REPLACE Apple regarding complete care of a nMP?
Hard to believe!
:eek:

If they're authorized to conduct repairs, they can obtain components. There are many shops like that, even in the US. They even provide Applecare service. You can simply ask them rather than speculate if you're considering such a thing.
 
fwiw, apple and owc have an official relationship going back over 10 years:

http://www.macworld.com/article/1025954/owc.html

also, there was an interview with the owc president prior to the nmp release in which a few of the answers were of the "I can't talk about that" nature.. alluding to him being privy to info that others aren't.. info that even the standard resellers wouldn't have access to.

I think these two companies are more intertwined than some of you may be willing to recognize.. same goes for a company such as belkin.
 
Well, someone had attached nMP's user manual in a previous thread. Apple was very clear that only RAM was user-replaceable. I guess this leaves no space for any other assumptions whether replacing anything else would void the guarantee or not.

i guess your and my idea of 'very clear' are very different:



Do Not Make Repairs Yourself
Don’t open your Mac Pro except to install memory and solid
state drives (SSD), and don’t attempt to repair your Mac Pro
by yourself. Your Mac Pro doesn’t have any user-serviceable
parts, except for memory and SSDs. Please follow instructions
provided by Apple in memory and SSD kits. If your Mac Pro
needs service, contact an Apple Authorized Service Provider
or Apple for service.
If you open your Mac Pro or install items other than memory
and SSDs, you risk damaging your equipment. Such damage
isn’t covered by the limited warranty on your Mac Pro.




if it very clearly stated "if you repair or replace a part other than ram or ssd then your warranty is voided" then it would say so.. the only thing that it clearly states in regards to the warranty is if you damage your equipment then that damage isn't covered.
 
if it very clearly stated "if you repair or replace a part other than ram or ssd then your warranty is voided" then it would say so.. the only thing that it clearly states in regards to the warranty is if you damage your equipment then that damage isn't covered.

Double sigh.

Directly from the US Mac Pro warranty:

This Warranty does not apply: . . . (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple[.]

Any modification made without written permission from Apple thus voids the entire warranty.
 
Double sigh.

Directly from the US Mac Pro warranty:

This Warranty does not apply: . . . (g) to an Apple Product that has been modified to alter functionality or capability without the written permission of Apple[.]

Any modification made without written permission from Apple thus voids the entire warranty.

so changing ram voids the warranty? unless I get written permission from apple to do the swap?
 
Oi vey. Do you seriously not understand? This is a simple, straightforward matter.

No, because Apple explicitly states RAM is user serviceable and provides instructions on how to change it. Hence, it is not a modification under the terms of the warranty.
 
Oi vey. Do you seriously not understand? This is a simple, straightforward matter.

No, because Apple explicitly states RAM is user serviceable and provides instructions on how to change it. Hence, it is not a modification under the terms of the warranty.

They explicitly state that it's not voiding the warranty, both flash and RAM.
 
They explicitly state that it's not voiding the warranty, both flash and RAM.

OMG.

The question, if we dare grace it with the term, was whether changing RAM voided the warranty. Provided the use of appropriate RAM, and proper installation, it does not.

How did your statement contribute to answering that question?
 
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