Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?
- Thread starter mydogeatsbeats
- Start date
-
- Tags
- iphon xs max
- Sort by reaction score
I wanted to post this here and in my Sprint Thread.
Swapped today at 10am Apple Store swapped out my FL serial number Gold XsMAX for a New One. Based on the Random not charging issues. But I was curious about the LTE Signal.
I am posting on LTE Sprint data. 3 Bars which is stronger than my S8+ Galaxy at Full bars.
The LTE issue has been solved also This is an
FF Serial number device. And as a side bonus the Display is worlds better than my FL XsMAX and on par with the Note 9 but colors are less Cartoony and more accurate White is White not slightly blue as on the Note 9.
The Signal on this FF serial number unit is strong. I felt like the other unit had a malfunctioning antenna or something.
Problem is, literally no-one outside Apple knows whether that is the case or not (including the guy over at wiwavelength, the website no-one had ever heard of until a few days ago written by a guy no-one has ever heard of with no apparent qualifications). Yes, there is the FCC filing but whether those figures translate into a hardware problem that affects real-world performance rather than this being a soft/firmware issue is unknown at this point.
The biggest problem in all this is that Apple has not publicly acknowledged and taken ownership of the issue. They could calm this all down if they would say there is an issue, they are investigating, they will allow extended exchanges/returns or fix any hardware/software issue. But they don’t. Very bad PR. By the way, did you know there is /was an issue with TV OS 12? Killed the audio on the 4/4K units. Didn’t acknowledge, accept or own the problem. Quietly put out 12.0.1 that solved at least my problem. But again, no admission of responsibility or plan to solve. Just left everyone in angry limbo until they just quietly solved it. Apple is rapidly becoming a company you just can’t trust, and which mistakenly thinks it’s ecosystem is hard to leave.
Thank you, someone gets it.
And even that guy believes software can likely greatly improve/minimize the issues in one of his comments.
Everyone is too busy clenching their little fists to pound on the table though. This again reminds me of the i9 Macbook how many Youtubers said it sucks it cannot possibly be fixed and boom one little software patch everyone retracted their hate or never heard from bout it again.
Admit what? Its been TEN DAYS since launch day. This only started gaining traction literally a few days ago once people got and started using the phone.
No one is going to take ownership of something until they do their own testing first and figure out what the issue is at the bare minimum.
You expect Apple to test antenna/modem on all possible carriers in different signal locations to make sure it's fixed in maybe the 4-5 days this was actually being reported heavily to admit anything let alone have a patch ready? It's not a simple a few lines in the code error for something simple (like the charge issue likely is) and pop out a .0.1 patch. It very likely also requires input from Intel who wrote the baseband software.
This all reeks of the same FUD that happened with the i9 Macbook doom and gloom NO ONE BUY IT OMG @$)# APPLE from customers, media etc. And low and behold a simple software patch and not a peep since. Buying into the overdramatization is dangerous.
Last edited:
You can always trade it if you find someone that will accept it. If it’s a device no one wants became of its reputation your compensation may be minimal.
The antennas used in the XS series MAY be a contributing factor IF the author of that analysis of the FCC data is correct. That's a physical limitation. In amateur radio, for example, you can compensate for a poor antenna by increasing power output. Conversely, you can communicate around the world with very low power as long as you have a high gain antenna at a good elevation. But with cell phones, increasing power isn't a good solution. You would decrease battery life and the user would be exposed to more radio frequency energy, among other things. Also, the FCC places limits on power output. In addition, the gain of the antenna affects the strength of the received signal.
I haven't seen anyone with relevant experience rebut the analysis of the FCC data. I'd love to see another opinion. I don't know if the author of that analysis is correctly interpreting the data, and I don't know if a software update can solve this. None of us knows this. But if my phone were having poor reception compared to previous phones I owned, I'd probably return it while I could still get a refund. I'd wait to see if Apple can figure this out. If they do, then I'd re-buy the phone.
Big deal. So they had a bug they fixed within 7 days that didn’t effect everyone. Now you’re just looking for excuses to criticise.
Thanks. That's available in my neighborhood also. I was debating between 1000 and 300. And that crazy low ping time would be great for online gaming.
I can guarantee there is more to your claim than meets the eye. I would be willing to bet those banned likely broke the rules when they crossed the line ranting and raving.
Worth the price difference! And those speeds are for wifi. I get like 800-950 mbps over Ethernet when plugged in throughout my apartment.
Exactly. Apple is probably removing the posts where he is being obnoxious. Or the ones where he claims Apple had him drive 1000 miles to “help” them troubleshoot the phone.
there are many customers upset over coverage with their XS phones, Apple can admit/acknowledge that. They can state they are looking into it with a plan of attack. They can reassure people that they will/won’t stand behind their products beyond the warranty. Regarding your other point, your understanding of RF testing shouldn’t be stated in public, for your own preservation of dignity. Apple has already done LAB testing of the radios. They presented them to the US government under affidavit. They show poor/negative gain. No one drives around with a phone in one hand, steering wheel in another screaming “I’VE GOT TWO AND A HALF BARS!!”. And yes, the labs have emulative cell systems they can use under controlled conditions. Outside a lab, too many conditions exist beyond cell company/phone mfr control to do accurate measurements. A simple signal strength measurement can vary by several dB if the receiving antenna moves a foot. Nothing in the field would disprove Apples measurements sent to the FCC.
Last edited:
At my go to Apple Store now. Genius rep I’m talking to denies there’s any issues with the new models and has never heard of the issues. Yet... I’m seeing a ton of people here with the XS Max. Maybe the XS or the X... can’t really tell the difference. Hmmmm... yeah... definitely no issues with them. Lol!
I drove over 1K miles for work and shared my logs as asked for by the Apple Engineering team . Why don't you go back to Hofo and post more incorrect info about First Net . I am working with apple to help solve the XS problems what are you doing to help ?
Last edited by a moderator:
I showed my Genius rep a Link to the Apple Forums official which has hundreds of pages now regarding Intermittent charging. That was enough my new unit is Flawless in every way. It is an FF model serial number
Hmm, had my first dropped call while on wifi calling today. Should that be happening? I had 3 solid bars inside my house, but reception has not been matching the bars shown. With my prior X my home reception was 1-2 bars, so I suspect the Xs Max is overstating the reception. Wifi reception was excellent in my kitchen, where I was, and I've never had an issue with wifi in that room.
Anyway, thought it was kind of weird to drop a call on wifi calling. Unrelated, but later on I called my wife who is on wifi calling from a good LTE area and her call sounded terrible, like it was underwater. I knew there was a reason I don't use it.
Anyway, thought it was kind of weird to drop a call on wifi calling. Unrelated, but later on I called my wife who is on wifi calling from a good LTE area and her call sounded terrible, like it was underwater. I knew there was a reason I don't use it.
I had searching for signal on my phone around 20X before I returned mine. Keep in mind I have had Iphones since the 4 and had never had this problem before
I'm following this thread because I'm interested in the new iPhones, and connectivity is obviously an important consideration. I hope we can keep this discussion interesting and informative without personally attacking each other's motivation or comments. I'll be very happy when the title of the thread or a similar one includes the word [SOLVED].