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Mercenary

macrumors 65816
Sep 17, 2012
1,243
627
Ungh! More problems.

Digging deeper it seems when my phone has wifi but no internet it's getting a locally assigned IP. So something wrong with getting a DHCP address.

Tried setting my IP on my phone to static using a reserved IP and... Now it wont even connect to wifi. Just stays on 4G. Tried an IP thats out of my DHCP range thats free and still, no wifi connection.

Come now apple. WTF!
 

1144557

Cancelled
Sep 13, 2018
925
2,413
It could very well be that your Note is locking on to a stronger band, while for some reason the iPhone is locking on to a weaker instead. Each tower has multiple bands, ones that are stronger than the other ones on the same tower. If for some reason the phone is prioritizing the weaker band over the stronger band, that can be fixed with FW. So you really can't compare the amount of bars on one phone to another phone and say the one with the more amount of bars has a better modem or antenna. Too many variables to know for sure. But if the iPhone is indeed being directed by the FW, or even the carrier to prioritize the weaker band, we should be either getting a carrier or iOS update soon. My guess since it's happening on multiple carriers, it will have to come from Apple. It reminds me of old DOS computer language and the misuse of "if" in the string of commands. If/Or in the wrong order could create a mess.

People not having issues may be in an area that is not using the newest bands that the iPhone can connect with. The older bands may indeed be stronger and more reliable at this time, until the carriers get all the bugs worked out.

Just all speculation on my part.

I agree, it could be something simple in the software like not latching onto the correct/neatest tower, band, etc.

No one knows and no one seems to want to wait for Apple; it takes more than a few days to sort something like this out especially when one device supports multiple carriers. Any "fix" has to be tested on all and in different environments/areas before public release.

Everyone is too busy pounding their little fists being angry though, or trying to be armchair engineers.

I will await an official explanation from the experts first before drawing any conclusions; the people who designed and built the device. It's the same crap that goes on in auto forums; armchair experts who think they know better than the engineers who designed the car giving out poor advice to the public or causing panic over nothing.

Im pretty sure we heard the same armchair engineers saying Apple couldn't POSSIBLY fix the i9 Macbook thermal throttling, and low and behold not a peep since the software patch (with many retracting their prior complaints publicly)
 

cjake

macrumors regular
Sep 12, 2014
161
58
You can go to cellmapper.net and check nearby cell towers for tmob to see if they have band 71 enabled.

Must not be kept up to date. My XS Max reports T-Mobile band 66, but cellmapper reports only bands 4 and 12 in my area.
 
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gadgetfreaky

macrumors 65816
Oct 28, 2007
1,402
531
So I just got my super thin case and put in on this AM for the routine heading to work
Reception was far better with the case. For those with problems- try with a case
 

gadgetfreaky

macrumors 65816
Oct 28, 2007
1,402
531
Sounds like snake oil to me . I see no difference with a case vs no case on mine
it's anecdotal but remind me of the bumper fix and made me wonder if that might the cause. Tmobile is working on coverage in my area so maybe it's just coverage improved.
 

jona2125

macrumors 6502a
Jul 12, 2010
780
651
it's anecdotal but remind me of the bumper fix and made me wonder if that might the cause. Tmobile is working on coverage in my area so maybe it's just coverage improved.

I just tried to see if this might possibly be something but I couldn't get enough of a difference to garnish a case helping. Dropped a call both with and without the case.
 

The Doctor11

macrumors 603
Dec 15, 2013
6,031
1,519
New York
I feel like my reception on the Max is a little better than it was a couple days ago, maybe equal to my 7 Plus now, maybe?

I feel like I’m going crazy
 

Truefan31

macrumors 68040
Aug 25, 2012
3,589
835
ok just had my first real trial run. On my way to work there are dead spots. Now the Xs Max had the same dead spots, what i noticed is that it seemed to take longer to get back a signal.

When it's on a good signal it does provide fast speeds (although I'm wondering a little why the upload speeds seem lower than normal). Locking back on after losing service seems to take a little longer though. Still testing......
 

Phone Junky

macrumors 68030
Oct 29, 2011
2,516
4,420
Midwest
No one knows and no one seems to want to wait for Apple; it takes more than a few days to sort something like this out especially when one device supports multiple carriers. Any "fix" has to be tested on all and in different environments/areas before public release.

Everyone is too busy pounding their little fists being angry though, or trying to be armchair engineers.
Are you suggesting that people that are having problems, should hold on to their $1000-$1450 device past the 14 day return period, to see if Apple comes up with a fix? Only 4 more days. The clock is ticking.
 
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ROLLTIDE1

macrumors 68000
Sep 12, 2012
1,906
625
With my cellular amp and external antenna I have noticed that my XS almost never shows full signal and that is shocking .
 

1144557

Cancelled
Sep 13, 2018
925
2,413
Are you suggesting that people that are having problems, should hold on to their $1000-$1450 device past the 14 day return period, to see if Apple comes up with a fix? Only 4 more days. The clock is ticking.

Im suggesting it may be out of BOTH sides' control how fast it happens, as no one want a broken OS update. If you think Apple is for some reason sitting back on their hands and wants to risk people returning the devices I have a tin foil hat for you. It takes time to flesh out a complex issue that involves multiple carriers to make sure all work before releasing anything.

EVERYONE, every single person, currently has the right to go return it today if they dont want to risk it; which PS not everyone bought it day 1 so are running into 14 days yet and not everyone is having issues either.

What you are suggesting is that there is only 1 answer and any other reply is wrong; ie. if you dont want this controversial law to pass then you MUST want the terrorists to win and you must yell in public I hate America.

You can't scare people into thinking your way that omg if you dont return it before 14 days you're going to be stuck with a $1500 brick FOREVER; that is a very unlikely scenario to begin with that there is no fix. Again, refer back to the i9 Macbook situation and the 5 alarm hate it got Apple can't possibly fix it, when it was a simple software patch and everyone looked pretty foolish/armchair engineer.

There is more than 1 answer here, return today, stay and risk it if you're having issues, or you have no issues to begin with. If its hardware and not fixable, or just something poor signal locations deal with, you could go sell the phone for 95% or more of what you paid for it and take a very minimal hit; SOMEONE will buy it
 
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PBz

macrumors 68030
Nov 3, 2005
2,616
1,577
SoCal
Are you suggesting that people that are having problems, should hold on to their $1000-$1450 device past the 14 day return period, to see if Apple comes up with a fix? Only 4 more days. The clock is ticking.

I can only speak for myself..
If Apple had a history about being publicly proactive with these issues as well as publicly open to fixes/solutions (if no ‘fix’) I would have faith in holding such an expensive device past the 14.

However, in the case of my MPB debacle with Apple I lost faith in Apple doing the right thing with big issues. They are more afraid of the investment community .. or care more about the Board and investors than their customers IMO.

In the case of the MBP.. Apple KNEW there was an issue with the keyboard and heat. They KNEW it likely affected well over 50% of MBP keyboards (possibly all - just driven by levels of heat). Even worse, Apple KNEW that replacement parts at the repair depots had the SAME issue. I had an Apple employee tell me this directly. The did not respect the time of people who purchased their products in good faith that the product would work and ‘issues” would be repaired in an honest manner.

Apple let their customers spend their time on the phone with support, at Apple Stores, etc dealing with repeat repairs. Apple knew that the ‘repaired’ keyboards were on a clock.. and after being out of warranty would cost the customer over $600 for a repair.

In my case, I called their bluff and said I would keep my MBP if Apple would pay for AC on it as I had no faith in the replacement keyboard. Apple shared my lack of faith in the ‘repair’ and refused. I gave them a chance to stand behind their work and they said No.

This is why I, and only speaking for myself, have much less faith in Apple doing the right thing regarding these issues. I truly hope it’s software and is resolved for all.
 

BiggAW

macrumors 68030
Jun 19, 2010
2,563
176
Connecticut
Yeh I find the incredibly hard to believe missing such a major basic thing considering the amount of testing and articles about their labs have been in the news over the years.

I tend to think this is more some software issue (as they are many builds ahead internally than public release)

There's not a whole lot they can do in software when there just isn't enough RF power being put out in the first place.

I'm wondering if they test phones outside of major cities. Apple may have seen the RF readings and when they looked at signal strength in the California area the testers/employees used the phones the weaker signals may not have been as big of a deal it is to those who live in smaller cities/rural areas. Everytime an unreleased phone is left at a bar or in a car it always happens in big cities. It would be beneficial to get some testers in middle america.

I would agree, except that I would have to think that they've done lab-controlled anechoic chamber testing against competitive devices. Middle America? How about an hour north of SF in the woods somewhere? In fact, the Midwest is generally easy on phones, because most of it is flat. The challenging part is when you're in the woods in the mountains, and you've got huge signal attenuation from vegetation and terrain.
 
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Frankfurt

macrumors 6502a
Dec 4, 2016
740
889
USA
I expect this to be resolved in a similar manner as the LTE connectivity issues on iPhone 7 and iOS 10. At the time many iPhone 7 buyers experienced drop-offs and "no service" on new phones as well as shaky LTE connectivity that fell back to 3G and did not want to connect back on its own. I was one of them. Eventually, after a few weeks (3-4 I believe) a combined iOS and carrier FW update addressed the issue.

If you don't want to bet on that solution, then simply return/refund during the 14 day return window and don't repurchase until the issues are resolved or move on to another phone.
 
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rebretz000

macrumors 6502
Sep 29, 2018
283
318
I was thinking more eastern America. Appalachian Mountains. I live in a small city, not rural, not urban. But there is a lot of topography that interferes with signals in my area. Mountains, valleys. Add in major cities 1.5 to 2 hours away and farm land all-around and it's a perfect testing ground.
There's not a whole lot they can do in software when there just isn't enough RF power being put out in the first place.



I would agree, except that I would have to think that they've done lab-controlled anechoic chamber testing against competitive devices. Middle America? How about an hour north of SF in the woods somewhere? In fact, the Midwest is generally easy on phones, because most of it is flat. The challenging part is when you're in the woods in the mountains, and you've got huge signal attenuation from vegetation and terrain.
 

1144557

Cancelled
Sep 13, 2018
925
2,413
There's not a whole lot they can do in software when there just isn't enough RF power being put out in the first place.

That's not exactly the full story. Here's what the original "expert" from WiWavelength believes posted 9/26:

"Now that many users are reporting numerous, varied cellular and Wi-Fi networking issues, I do believe that the Intel baseband and/or iOS firmware is at least partly responsible for those user issues. While any antenna shortcomings are impervious to a software patch, the Intel baseband and iOS firmware likely will improve with updates. How much improvement remains to be seen.

AJ"

It sounds like the issues can be greatly improved/minimized by OS/baseband software despite the characteristics of the antenna due to 4x4.
 
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