I don’t believe it’s user case specific as I wiped the phone before I returned it. The techs could still replicate the issue and acknowledge it as a ‘manufacturing defect’
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iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?
- Thread starter mydogeatsbeats
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I don’t believe it’s user case specific as I wiped the phone before I returned it. The techs could still replicate the issue and acknowledge it as a ‘manufacturing defect’
You didn't state what WiFi band you are on though. The WiFi problem I have seen is that it keeps going back to the slower 2.4 GHz instead of the 5 GHz! I went on my Airport Extreme and separated the bands and named the 5GHz one and now I force it to the 5GHz and all is well and I get my regular speeds. At least I do anyway. If your test is defaulting to the slower 2.4 GHz then yes, you will see slower speeds. This is the problem some are having...it won't STICK to the 5 GHz.
^ people are struggling to grasp that key point.
This is a really good recent example where people were screaming about there is no way they can fix the thermal throttling issues with a software update.
Then... low and behold a few days later they release a patch and fixes the issue.
Which I dont get the issue of using one or the other band until an update comes out. I keep my 2.4 and 5 separated anyway as Id prefer my laptop and phone on 5 and my smart TVs etc that only has 2.4 and dont care about speeds on the TV smart features.
I get range, but choose one or the other for now until an OS update fixes it. Doesn't seem like world-ending.
There probably is not a HUGE difference being on 5 vs 2.4 for probably 95%+ of people. And 2.4 supports 450/600 Mbps; I guess the few exceptions are huge fiber/top tier plan home internet speed people. My home internet speeds aren't out of the 3 digits anyway to notice.
The average home internet speeds in the US is only about 26 down and under 10 up. I can't imagine most would suffer much latching onto 2.4 for a few days/week until an update.
People seem to have selective memory. I will wait for facts and official statements before making decisions on what or what cannot be fixed with software vs hardware issue.
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According to the poll, over 40% of people that took the poll are experiencing signal issues and its hard for me to believe that they are defective. What's more likely is its a software issue or its poorly designed antennas.
Either way hopefully its an easy fix.
I haven’t checked speeds on previous iPhones. My LTE and WiFi speed appears low on my XS Max when I ran multiple tests but, in actual use, I don’t see a difference compared to my previous iPhone 8+. My XS Max locks onto my 5.8 GHZ band. I’m in the SF Bay Area.
Former pixel xl 2 T-Mobile. Bought the xs max. Reception is night and day compared to my pixel xl 2. I can’t believe how bad the reception is on the xs max ok T-Mobile is compared to my pixel xl 2.
So disappointing.
So disappointing.
I am Pixel 2 on T-Mobile and got the iPhone XS and I had the same issue with cellular signal. My iPhone XS was averaging -10 dbm to -15 dbm worse than my Pixel depending on where I was in my house. In my basement the iPhone XS wouldn't get a signal at all. I compared a family members iPhone 8 and an old iPhone 5C to the Pixel 2 and iPhone XS as well as my Nexus 6P and all the phones except the iPhone XS had relatively the same signal strength. And when I talked to an Apple rep I told him about how I was standing in my front door with it open checking the signal strength and when I turned 90 degrees to the left and the signal dropped -10 dbm. He was very interested in that.
I really hope that Apple can fix the issue with a software update, I would much rather have the iPhone XS over the iPhone XR but either way I am definitely leaving Google and Android behind this year. I really love my Pixel phone and love what Google has done with it and it's software but Apple's walled garden ecosystem just puts Android to shame.
The two biggest Android manufactures rarely provide updates, Android fragmentation has not improved, and Android Wear OS is at least 2-3 years behind Apple watches. Also Apple's SOC are 2 years ahead of Qualcomm. The Ask Gerry Youtube channel explained it very well.
I just want an iPhone and the Apple Watch I ordered.
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Yeah, probably. Or Jony Ive was like "I don't like the look of that. It's one tenth of one mm too big over here. Make it smaller", and that threw off the antenna design.
So you think Apple is so incompetent that they couldn't test RF power output on a phone? This is the world's first Trillion dollar company. I'm pretty sure they have the best testing labs in the world, anechoic chambers, engineers at their campus from the largest cell phone carriers around the world.
No but my wife did. Her reception wasn’t as bad as th xs max. I really wanted to believe. Maybe next year. Returning my xs max 256 on T-Mobile
Apple is more concerned with emojis and pretty camera photos, than connectivity.
I advise anyone on T-Mobile to avoid the xs max. It’s reception is poor.
This may be the worst iPhone ever made when it comes to connectivity. At least with the 4 you could put a case on it and fix the problem. With this phone, you need to downgrade to an older model.
There isn’t any debate. I switched sim on my pixel xl 2 vs the xs max and it truly is night and day. This isn’t a google
Vs apple thing. I enjoy both.
Vs apple thing. I enjoy both.
Yeh I find the incredibly hard to believe missing such a major basic thing considering the amount of testing and articles about their labs have been in the news over the years.
I tend to think this is more some software issue (as they are many builds ahead internally than public release)
So you think Apple is so incompetent that they couldn't test RF power output on a phone? This is the world's first Trillion dollar company. I'm pretty sure they have the best testing labs in the world said:
My XS Mac reception and speed is markedly improved from the 7 Plus it replaced. Especially noticeable at the office where reception and speed was previously pretty poor. I also notice it consistently hangs on to signal and has data in an elevator that consistently used to result in no signal for me.
I wouldn’t necessarily advise anyone on T-Mobile to buy or not buy the XS Max however because I actually recognize that my experience =/= everyone’s experience.
Using http://maps.t-mobile.com/ the coverage map at my office location doesn’t change whether or not I enabled the “view with extended range LTE” toggle. In both cases it’s listed as “Good” coverage only and the pop up on the pin says the below
I strongly advise anyone who doubts this to go to an area where they are in a poor coverage area and compare the new iPhone to any other phone