That's your opinion, mine is that it is a more common occurrence.
Ok, I guess, that's really up to you. I don't care if you go to a Dell forum or not.
It says that you're STAFF. DO you work for Macrumors?
I have family and friends that work for Apple, so I usually don't post invalid opinions are issues without evidence.
Upon getting banned for a while, I asked the folks at Macrumors why certain people seem to be okay with this constant "poking in the eye" of the Apple computers.
So getting to the point, no, there is no rash or uptick in keyboard issues thus far. There is no product-wide issues being dealt with at 2 of the LA Apple stores, 2 in NY and 1 in Chicago. That I know for a fact.
But I'd like to know why you'd post otherwise. Even if I had no connections to the company, why post something like that? There's no math to support it at all. It would seem that people come here to share experiences, ask questions and learn. A smaller group comes to bash and war with others. I would hope that Macrumors staff doesn't feed into the latter with false innuendo.
Let's look at something else here in the "numbers." We've had people here claim that they had 3 or even 4 bad keyboards with multiple exchanges. Given that I don't know a soul with a bad keyboard and we see so few reports of such on a top selling laptop, what are the ODDs of that? What are the odds that they'd be in THIS forum, when most owners are not?
I recall seeing something where the average cost of a laptop was 850 dollars in the USA. With the Apple laptops priced so highly they fall into "prestige" or "luxury" products for many. That also typically invites a lot of frustration, anger and bashing in forums like this.
R.
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Well, I can not comment if it is or is not common. I do know, according to what the Apple Genius showed me, there are hundreds of pages in their solution files for each of the keyboard complaints such as dead key, locking key, inconsistent key press sound, etc. Whether that means higher than average failure or replacement, I can not tell.
The three issues, at least for me, in addition to replacing the keyboard is the high cost, if not covered under warranty - north of $1,000, the portion of the computer replaced - the entire top sheet, battery, etc., and finally the time - no longer a simple Genius Bar fix - now requires seven to ten days . . .
And there are hundred for USB-A failures on the MacBook Air. I've seen them.
Without evidence system-wide, it's silly to suggest that this issue is widespread. It MIGHT be, but I think cooler heads would wait for evidence.
R.