Funny you talked about people being 100% wrong..
This is not how rights, metaphorical or legal, actually work.
Actually, it is precisely how the law works. To wit :
http://jec.unm.edu/education/online-training/contract-law-tutorial/breach-of-contract
Quote : "A breach of contract is a failure, without legal excuse, to perform any promise that forms all or part of the contract. This includes failure to perform in a manner that meets the standards of the industry or the requirements of any express warranty or implied warranty, including the implied warranty of merchantability."
I would also once again point to
https://apple.com/legal
to educate yourself as to he
exact contract one executes with the purchase and use of an Apple product.
I add, also, a profound apology for misspelling 'breach'.
For there to be a "breech of contract" or even a breach of contract created as a result of someone saying "We’re entitled to a voice and customer services at this sort of price points" they would have to have agreed to a contract that prohibited them from saying such a thing, and such a contract would have to be legal to begin with in the jurisdiction they reside in.
You would be right, except I never said anything of the sort. If you read what I wrote and not what you expected to be there, you would clearly see my claim is one of assertion, not speech. The discussion was clearly one of extracting value to which one has no claim according to very specific terms set forth by Apple and accepted, in their entirety, by the one purchasing and using an Apple product.
The former seems unlikely to be true in any agreement a customer may have agreed to with Apple in order to purchase and use an M1 Mac, and the latter isn't necessarily legal either considering how consumer rights in most jurisdictions provide legal protections that override anything Apple can put in contracts (hell, they were successfully sued over not making consumer rights in EU member states clear enough).
If your assertion is one that judges can - and do - get wild hairs and completely ignore law because they can, I have no argument for or with you.
But hey, as someone who, unlike them, apparently reads contracts, I'm sure you can show us where the purchaser of an M1 Mac is engaging in a "breech of contract" if they have the utter audacity to be concerned about the possibility of an issue with that product, and assert that "we’re entitled to a voice and customer services at this sort of price points". Truly, I look forward to it.
You will be waiting until hell freezes over, because I did nothing of the sort. My reasoning was crystal clear - attempting to extract value after the completion of a valid contract is a breach of that contract. No more, no less.
If you can show how demanding Apple pay or do something
after that contract is executed and you have agreed to all the terms of the contract is not a breach, I am all ears.
Once again, so you can't miss it this time, I am not claiming mere speech is a breach. I am talking about asserting a claim against Apple for value one did not bargain for in the contract.