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scrobert

macrumors member
Sep 19, 2014
81
19
I know I'm repeating myself, but yeah, I've had problems with CDW shipping "estimates" in the past, in fact, I've never not had a problem with them.

They're fine if you're a large enterprise consumer and need a ton of rack units or something, without a serious time crunch... but end users just trying to buy one or two items? Shop elsewhere and save the headache.
You are right. Haha. my order went from multiple agents saying it’s allocated and shipping today to 4 to 6 weeks back ordered.
I cancelled.

I’ll try and wait for my Apple Store order with a late June delivery or somewhere else maybe before that.
 

Kyle76

macrumors 6502
Jan 22, 2017
413
330
North Carolina
I ordered yesterday from CDW and chose 2nd air with extra $40 fee with ETA 5/21. This afternoon I called,to confirm and was told its website yesterday was a mistake and won't be available for 4-6 weeks. Anyone has the same issue?
If true, that’s gonna suck. Two different people told me mine was shipping today.
 

tazdevl

macrumors regular
Jul 6, 2010
231
145
If I don’t get a shipping update tomorrow I’ll cancel and just try to do a store pickup Friday.

I researched but was previously unaware of CDWs seeming penchant for offering items up for order, stating they’re in stock and ready to ship when they really aren’t… I wonder how much money they earn annually off the float between the time the $ are xferred to their merchant account in these situations and the time the refund is issued.
 

pdoherty

macrumors 65816
Dec 30, 2014
1,491
1,736
I ordered yesterday from CDW and chose 2nd air with extra $40 fee with ETA 5/21. This afternoon I called,to confirm and was told its website yesterday was a mistake and won't be available for 4-6 weeks. Anyone has the same issue?
I had a similar experience this morning. When I saw that CDW had these this morning due to a thread here, I found a space gray 2 TB 12.9 that indicated it was in stock and ordered it. Payment went through. Saw also on the same thread that the orders don’t attach to your account on CDW.com for some reason and a call to them will attach the order as expected. Called and got a sales help person who proceeded to tell me that the iPad I ordered wasn’t actually available for 4-6 weeks. So I said “but it showed as in-stock when I ordered - if that’s the case cancel the order”. He canceled the order and 60 seconds later starting “hmmm’ing” - I asked what’s up and he said it shows in stock now, so I think the one you had was the only one actually in stock. So we reordered it, generating a new order number and new payment (which I’m harassing their sales center via email to reverse since it hasn’t yet).

Good times, CDW...
 
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pdoherty

macrumors 65816
Dec 30, 2014
1,491
1,736
Just ordered 12.9 256GB on BB and showing 5/24 ship
Bestbuy.com? They won’t even let me put one in the cart (shows “Coming Soon”):

DA12F12E-0CA1-45A8-A12F-40B05986E63E.jpeg
 

impatientashell

macrumors member
Apr 27, 2020
90
79
Your screen name matches your “personality” on these boards perfectly. Lol. Love it.
lolll. it was just a meme when i created the nickname a couple of years ago but here i am living up to the nickname now with this unprecedentedly messed-up ipad preorder
Bestbuy.com? They won’t even let me put one in the cart (shows “Coming Soon”):

View attachment 1777427
most of the configurations are gone there but some are still available. especially for 256gb they're like in the middle zone, quite a bit pricier than 128gb but neither 16gb ram nor large enough capacity as 512gb - i guess that's why it's relatively unpopular and still available
 

rui no onna

Contributor
Oct 25, 2013
14,920
13,269
lolll. it was just a meme when i created the nickname a couple of years ago but here i am living up to the nickname now with this unprecedentedly messed-up ipad preorder

most of the configurations are gone there but some are still available. especially for 256gb they're like in the middle zone, quite a bit pricier than 128gb but neither 16gb ram nor large enough capacity as 512gb - i guess that's why it's relatively unpopular and still available

The 256GB is just $100 more so I think that's actually an easy upsell. It probably just comes down to much lower stock for 512GB+.
 

Surfer13134

macrumors 65816
Jun 12, 2010
1,047
790
Florida
Just ordered 12.9 256GB on BB and showing 5/24 ship
I work at bestbuy and trust me it will not. Bestbuy is notorious for doing this and even did it for the Xbox and PS5 launch, it will go to back order tomorrow or Friday morning and you will get a email from bestbuy saying unfortunately they didn't get enough stock and they will let you know when it ships.

See bestbuy goes off the inventory of what they ORDER but not what they get. Bestbuy can order 1 million units doesnt mean they will get that many.
 
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impatientashell

macrumors member
Apr 27, 2020
90
79
I work at bestbuy and trust me it will not. Bestbuy is notorious for doing this and even did it for the Xbox and PS5 launch, it will go to back order tomorrow or Friday morning and you will get a email from bestbuy saying unfortunately they didn't get enough stock and they will let you know when it ships.

See bestbuy goes off the inventory of what they ORDER but not what they get. Bestbuy can order 1 million units doesnt mean they will get that many.
interesting, but they do have marked some other configurations as sold out already. we'll see what happens
 

Playc

macrumors newbie
May 17, 2021
10
5
I had a similar experience this morning. When I saw that CDW had these this morning due to a thread here, I found a space gray 2 TB 12.9 that indicated it was in stock and ordered it. Payment went through. Saw also on the same thread that the orders don’t attach to your account on CDW.com for some reason and a call to them will attach the order as expected. Called and got a sales help person who proceeded to tell me that the iPad I ordered wasn’t actually available for 4-6 weeks. So I said “but it showed as in-stock when I ordered - if that’s the case cancel the order”. He canceled the order and 60 seconds later starting “hmmm’ing” - I asked what’s up and he said it shows in stock now, so I think the one you had was the only one actually in stock. So we reordered it, generating a new order number and new payment (which I’m harassing their sales center via email to reverse since it hasn’t yet).

Good times, CDW...
Be careful. Sales person says website is incorrect. If you order you will be disappointed for a long wait
 

PBG4 Dude

macrumors 601
Jul 6, 2007
4,363
4,645
Someone at CDW may have zeroed out inventory to keep the system from breaking the street date. Guess we’ll find out Monday, if anyone here still has an order with them.
 

ckiggins

macrumors 6502
Mar 15, 2012
369
67
St. Louis, MO
Think I'll hang on to this CDW order until Friday, if no movement, I'll cancel and hold out for my BB order. They're closed now but going to chat with them in the morning to see what they tell me.
 

Orangeman13

macrumors 6502a
Aug 3, 2015
796
694
I work at bestbuy and trust me it will not. Bestbuy is notorious for doing this and even did it for the Xbox and PS5 launch, it will go to back order tomorrow or Friday morning and you will get a email from bestbuy saying unfortunately they didn't get enough stock and they will let you know when it ships.

See bestbuy goes off the inventory of what they ORDER but not what they get. Bestbuy can order 1 million units doesnt mean they will get that many.
i ordered on the morning of 4/30 - any chance i get it friday or next week?
 

ckiggins

macrumors 6502
Mar 15, 2012
369
67
St. Louis, MO
So we'll see if this is actually true - from CDW chat: "Looks like this item is allocated to ship out today, please contact your account manager with questions."
 

jamezr

macrumors P6
Aug 7, 2011
16,077
19,075
US
I ordered from CDW as well. It all went through as normal with delivery for tomorrow. Then about an hour afterwards i get an email saying they are backordered for 6 weeks. Canceled my order right away. But last night they charged my card! Damn you CDW.....
 
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scrobert

macrumors member
Sep 19, 2014
81
19
This device is not available on their web so how did you place a BB order now?
I used the “Notify Me” button on the product page for the model I wanted.
I got an email letting me know it was available. It took a few minutes of refreshing but the “Coming soon” button changed to “pre-order” and I was able to grab one.
 
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