I thought I cured it by unhooking the displays USB ports, as USB always starts the lock...went 3 days with no probs, and then two today. So yeah, back to where I was. Wish we had a timeline on 10.10.4.
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Mac Pro (Late 2013) GPU (Driver) Issues
- Thread starter bax2003
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file a bug report https://developer.apple.com/bug-reporting/
The more apple knows about this issue the better. Maybe they will initiate a recall for parts
The more apple knows about this issue the better. Maybe they will initiate a recall for parts
Just spent another hour on the phone with Applecare trying to find out if this is getting sorted - they haven't heard back from the engineers since 16th May!!! Anyone experiencing these issue really needs to report them so we can get it sorted out.
I've got a call back from the scheduled on Monday afternoon so we'll see what happens
Still getting nowhere with Apple - but problem develops in new and irritating ways.
When starting the computer up on a morning it usually hangs part way through the progress bar or boots through to a black screen. Hard restart into Recovery mode to repair permissions shows permissions on private/var/db/displaypolicyd are set to 0 instead of 244 so apparently no signal is getting through to the monitor - (it does in recovery mode and safe mode) - if you restart after repairing permissions it still hangs - you have to go into safe mode and then sometimes you can restart into normal operating mode - after a week of this I did a full erase and install on Saturday morning - worked fine till starting it up this morning (Tuesday) and it did exactly the same dance again - recovery mode, safe mode.
I totally fail to understand what is going on.
Is anyone out there running 10.10.3 on a 2013 Mac Pro with zero issues?
I'm going to speak to Apple again this morning but I'm just totally fed up of this whole situation - if 10.10.4 doesn't fix this then I want another replacement machine!
When starting the computer up on a morning it usually hangs part way through the progress bar or boots through to a black screen. Hard restart into Recovery mode to repair permissions shows permissions on private/var/db/displaypolicyd are set to 0 instead of 244 so apparently no signal is getting through to the monitor - (it does in recovery mode and safe mode) - if you restart after repairing permissions it still hangs - you have to go into safe mode and then sometimes you can restart into normal operating mode - after a week of this I did a full erase and install on Saturday morning - worked fine till starting it up this morning (Tuesday) and it did exactly the same dance again - recovery mode, safe mode.
I totally fail to understand what is going on.
Is anyone out there running 10.10.3 on a 2013 Mac Pro with zero issues?
I'm going to speak to Apple again this morning but I'm just totally fed up of this whole situation - if 10.10.4 doesn't fix this then I want another replacement machine!
Running 10.10.3 on a 2013 mac - no issues; FCP X, Adobe Stuff, Gaming;
Using Apple Cinema 30" (Veteran) and NEC PA301; Waiting for NEC 4k by the end of week.
Had issues under Bootcamp (GPU resets) but that was due to overclocking;
Your issues are 100% legit warranty claim, are you pressing Apple hard enough?
Using Apple Cinema 30" (Veteran) and NEC PA301; Waiting for NEC 4k by the end of week.
Had issues under Bootcamp (GPU resets) but that was due to overclocking;
Your issues are 100% legit warranty claim, are you pressing Apple hard enough?
I've just emailed them again and will be phoning later if I don't hear from them - with the year of computers I've had it just makes me want to chuck it all in...
We were given the notice today that apple will let us return our problematic machines. Three of the five new mac pros we purchased in January are experiencing these issues. It took a lot of back and forth, working with an onsite apple tech and a lead engineer. Not sure if we will buy new mac systems or go down the PC road now.
I hear you - right now I'd take a Mac mini over this system! Sadly I'm too tied into Mac dependent software to consider switching any time soon. Have the engineers come to any conclusion over the cause of the problem for you?
No, we actually recently had one of the machines in and had card b swapped out. Our Apple tech went and picked it up and the service rep said it was all fixed. Before he even left he had them plug it in, install chrome and launch it. Machine immediately did a GPU dump and locked up. They are in the process of doing a second card swap on that machine now, my guess it will not fix the issue.
I tested the most problematic of the nMP workstations last night with a copy of windows 8.1 in bootcamp. My thought was perhaps some of the problems are related to apple software like people mentioned on this forum. However the same issues were showing on the pc side with windows drivers. The machine would restart after about 30 seconds of getting to the desktop.
I also tested the same machine with a dev version of 10.10.4 , sadly no fix is in that osx update, at least not in its current dev state.
Luckily, There is no conflicts with our 3d workflow or creative cloud to change over to pc if needed.
I tested the most problematic of the nMP workstations last night with a copy of windows 8.1 in bootcamp. My thought was perhaps some of the problems are related to apple software like people mentioned on this forum. However the same issues were showing on the pc side with windows drivers. The machine would restart after about 30 seconds of getting to the desktop.
I also tested the same machine with a dev version of 10.10.4 , sadly no fix is in that osx update, at least not in its current dev state.
Luckily, There is no conflicts with our 3d workflow or creative cloud to change over to pc if needed.
Hi. I recommend wiping the drive and starting out with a fresh OS.
If that doesn't work, take it in to the Genius Bar. We have found the new cylinder Mac Pros to be notorious for having faulty graphics cards. We already had the Apple Store replace the graphics cards on several units.
If that doesn't work, take it in to the Genius Bar. We have found the new cylinder Mac Pros to be notorious for having faulty graphics cards. We already had the Apple Store replace the graphics cards on several units.
I'm taking it in this Wednesday (already wiped and reinstalled 8 times in the last 6 weeks!!)
I would like to share my experiences: I was plagued by the same problem. Crashes (UI-stalls) out of nowhere. Just after the system booting up, sometimes after a few hours - just not to be reproduced. Working in LogicPro X sometimes ended up in a frozen UI and flawless playing music in the "background" I searched everywhere, switched off options like transparency etc. etc. Nothing helped.
One very interesting fact for my machine: I use Windows 8.1 in Bootcamp quite often. I do have driver crashes in Win 8 sometimes, but the only thing i see in these cases is a message from Windows, telling me the driver has been restored. So: Windows 8 runs 24/7 without problem. Yosemite 10.10.3 continuously crashes.
Last friday i did one last attempt: Zapped the PRAM again and uninstalled Adobe Flash Player with the Adobe uninstall-utility. Lo and behold: the crashes are gone - for 3 days now. It just works....
My setup: MacPro 2013 16BG/ 1TB SSD / D300 / DELL P2415Q via TB / Elgato Thunderbolt-Dock V1
One very interesting fact for my machine: I use Windows 8.1 in Bootcamp quite often. I do have driver crashes in Win 8 sometimes, but the only thing i see in these cases is a message from Windows, telling me the driver has been restored. So: Windows 8 runs 24/7 without problem. Yosemite 10.10.3 continuously crashes.
Last friday i did one last attempt: Zapped the PRAM again and uninstalled Adobe Flash Player with the Adobe uninstall-utility. Lo and behold: the crashes are gone - for 3 days now. It just works....
My setup: MacPro 2013 16BG/ 1TB SSD / D300 / DELL P2415Q via TB / Elgato Thunderbolt-Dock V1
I've been able to use Logic Pro X with no problems throughout - even working with video files in it swell. I don't have flash installed (I don't even keep this machine hooked into the web apart from updating)
I've lost count of the P-Ram resets, SMC resets, repair permissions, recovery mode - in my case there's something badly wrong and I've going to make them fix it now!
I've had this happen a few times before (ui would completely freeze but you could still hear sounds) in Yosemite but not recently on El Cap. It's happened a few times on Windows 8.1 too, but only when i'm running the beta gaming drivers (which aren't intended for the card) rather than the FirePro ones.
I'm having the whole system lock on boot-up now as well - hangs on the Apple logo - doing a full erase and install only rectified it for a couple of days - it takes me 20 minutes to get through to the normal desktop after booting into recovery mode to repair permissions and safe mode - there's something screwed up with this machine, they can sort it out now - it's only 3 months old!!
This actually makes sense. I mostly remember my crashes happening when watching video on youtube or some video service. But there were times when vlc crashes.
Strange thing in my case: crashes/hangs with exactly the same symptoms, right after logon, no manually started app running. Stupid guess: In the session before that "crash after logon", flash was active, messed up the NVRAM (is this possible?) - and the bad game continues, until you clear the NVRAM.
Remember: Trashed flash, cleared the NVRAM - still no crashes here.
And this is after your GPU replacement? Was it one or both they switched?And here we go again....I just woke up monitors from sleep....and this:
Do you ever have the one on Yosemite where one monitor would completely glitch out? Like random blocks of pixels would be in random spots?