This is becoming a horror story for me to replace the Macbook Pro 13inch 2018 / customized with 16Gb RAM that starting with the same sound crackling issue while gaming on Mac OS or listening to Apple Music. Currently in Canada and waiting for Apple to send the same configuration to a local Apple Store.
Here is a video of my crackling audio issue, very similar to the ones I saw previously on this thread.
I could live with that until a software fix but then I experienced other crashes that I suspect are related to a more serious hardware issue :
- Screen remained black at startup and would light up only when asking something to Siri, for a few seconds during Siri answers, then the screen would become black again. Issue occurred 2 times at startup, temp. fixed after PRAM and SMC reset.
- The mac completely froze when watching a music video from iTunes, even the touchpad haptics would not work. After a hard reboot, now all videos from Apple Music videos play with audio only with no video at all, only a black window. Reinstalling iTunes from Apple package did not fix the issue.
- Still on iTunes, when watching a trailer of a Movie, or a purchased movie, the video either does not show at all or it is very choppy and the whole mac becomes unresponsive (cursor included) for around 0.5 seconds every 5 seconds or so.
Did any of you experience one of those issues besides the crackling sound issue, on the new MBP 2018 ?