Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

stailey

macrumors newbie
Jul 22, 2018
14
4
Apple engineers are requesting a device capture - so I'll have third 2018MBP15 soon.
I’m also currently working with Apple engineers. They’re having me remove all third party audio software so as to isolate the problem. I’m using my RME with class compliant drivers now and the audio problems are even worse than with RME drivers. Audio glitches every couple seconds.
 

Premal212

macrumors regular
Jan 26, 2017
249
127
London UK
Apple engineers are requesting a device capture - so I'll have third 2018MBP15 soon.

Interesting, how long have you had your Mac for, what did you say? And will they give you a new device in the interim, I don't mind going down that route as well tbh.

What was your full issue, was it bluetooth related or just speaker crackling?
 

8SlaiN8

macrumors member
Sep 16, 2018
69
22
I’m also currently working with Apple engineers. They’re having me remove all third party audio software so as to isolate the problem. I’m using my RME with class compliant drivers now and the audio problems are even worse than with RME drivers. Audio glitches every couple seconds.
hi, this rme interface, is it usb? how does it happen that you have glitches every couple seconds? on my focusrite i have it only once every 30 mins or so
 

stailey

macrumors newbie
Jul 22, 2018
14
4
hi, this rme interface, is it usb? how does it happen that you have glitches every couple seconds? on my focusrite i have it only once every 30 mins or so
Yeah I’m using usb. If I use RME’s drivers it only glitches like yours (every 30 minutes) but if I use Apple’s class compliant drivers instead, it’s literally every 2 seconds.
 

8SlaiN8

macrumors member
Sep 16, 2018
69
22
Can i also ask you to tell me which latency do you get at 128 samples? preferably in logic. also, put an I/O plugin and measure the offset at 44.1 (it should display value in samples) try it with different set-ups, with driver and without and restart DAW everytime that you change something. If you can =)
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
it seems that the beta 2 for now fixes both video glitches and the popping sound while you jumping through a video on youtube in safari...the only issue remains when you quit youtube or itunes sometimes still making the same popping sound
But again, after months, the 2018 seems almost perfect with no issues....Apple can't make a new product with almost bug free. the users/consumers are in present the QA department for Apple...nice, no $$ for QA, cost cu
 

soiramk

macrumors member
Nov 17, 2008
65
11
Greece
As I said at the other thread...

I can't believe this is happening and Apple still remain silent. And it must be in a very wide scale, since the MacBooks that has been replaced, face the same issues all over again.
I want to buy one and I don't know what to do anymore... Three years and three models (2016-2017-2018) and problems keep coming...
:(:(:mad:
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
As I said at the other thread...

I can't believe this is happening and Apple still remain silent. And it must be in a very wide scale, since the MacBooks that has been replaced, face the same issues all over again.
I want to buy one and I don't know what to do anymore... Three years and three models (2016-2017-2018) and problems keep coming...
:(:(:mad:
Apple isn't silent...they had SU2, and now this
 

Attachments

  • Screenshot 2018-10-04 at 16.29.19.png
    Screenshot 2018-10-04 at 16.29.19.png
    440.7 KB · Views: 310
  • Like
Reactions: soiramk and M.Rizk

MD7200

macrumors newbie
Aug 7, 2018
24
1
I now get the sixth MacBook Pro ... my left speaker has sounded like you're putting a foil in front of your mouth. Although quite quiet but very annoying in the long term. In addition, I have the touch bar over and over again at temperature changes had a loud crack. It is really unbelievable how Apple could only launch such devices ...
 

soiramk

macrumors member
Nov 17, 2008
65
11
Greece
Apple isn't silent...they had SU2, and now this
SU2 as mentioned before, doesn't fix all the issues...
As for beta 2 (you mean for Mojave?) is very good news that sorts out some even more of the problems/glitches and

...the only issue remains when you quit youtube or itunes sometimes still making the same popping sound

The discussion you posted is between you and Apple in facebook? Also very welcoming news that Apple are aware of the problem and even more that it is NOT a hardware issue.
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
read again, i said, Apple isn't silent not that fixed everything...Yes beta 2 on Mojave is almost flawless...i had no issues also in Logic or garage app now with audio
That conversation is from our user from here with Apple
 

RossoNunzio

macrumors member
Nov 14, 2017
43
5
read again, i said, Apple isn't silent not that fixed everything...Yes beta 2 on Mojave is almost flawless...i had no issues also in Logic or garage app now with audio
That conversation is from our user from here with Apple
the cursed Kernel panic that everyone was talking about at the beginning seems to have disappeared? Are audio problems solved only with regard to playback from speakers or even from external devices?
 

fokmik

Suspended
Oct 28, 2016
4,909
4,688
USA
external devices too for now, i hope they will not mess up
I never had Kernel panic, so i cannot test that or know if something is changed about that
 
  • Like
Reactions: RossoNunzio

RossoNunzio

macrumors member
Nov 14, 2017
43
5
external devices too for now, i hope they will not mess up
I never had Kernel panic, so i cannot test that or know if something is changed about that
do you seem to overcome the problems of sudden restarts and glitches of which you hear complaints? He does not know if you've ever had it.
 
Last edited:

peterlee0127

macrumors newbie
Sep 25, 2018
11
0
Taiwan
Just got my new MBPR 2018 13 inch today. I exchanged the previous one last week.
I still have the same problem. :(

10.14.1 beta 2 (18B50c)
Model Name: Apple T2 chip
Firmware Version: 16P51048a
 

RossoNunzio

macrumors member
Nov 14, 2017
43
5
Just got my new MBPR 2018 13 inch today. I exchanged the previous one last week.
I still have the same problem. :(

10.14.1 beta 2 (18B50c)
Model Name: Apple T2 chip
Firmware Version: 16P51048a
I think at this point it is a problem of that specific unit because many do not have these problems. Try talking again with the support.
 

peterlee0127

macrumors newbie
Sep 25, 2018
11
0
Taiwan
I think at this point it is a problem of that specific unit because many do not have these problems. Try talking again with the support.

I bought it at the Apple Store online. (In Taiwan, we don't have a customize model sell in store) All MBPR was made from China, then send to Taiwan. (about 5 days) It also take about 2 week for a exchange one.
I afraid the recent made MBPR have this problem. I may try it for a week.
 

RossoNunzio

macrumors member
Nov 14, 2017
43
5
I bought it at the Apple Store online. (In Taiwan, we don't have a customize model sell in store) All MBPR was made from China, then send to Taiwan. (about 5 days) It also take about 2 week for a exchange one.
I afraid the recent made MBPR have this problem. I may try it for a week.
what do they say to your phone support?
 

peterlee0127

macrumors newbie
Sep 25, 2018
11
0
Taiwan
what do they say to your phone support?
Last week I called the Apple support. They tell me to reset the SMC and nvram. I did it, but it didn't help.
They also said no problem with the MBPR 13 sound.
By the way, the MBPR 2018 started to sell in Taiwan at 2018 8/24.

I think the recent made MBPR (may) have this problem? updated
 
Last edited:

soiramk

macrumors member
Nov 17, 2008
65
11
Greece
I think at this point it is a problem of that specific unit because many do not have these problems. Try talking again with the support.
His/her previous one has the same issue too, if I have understand this right...

I bought it at the Apple Store online. (In Taiwan, we don't have a customize model sell in store) All MBPR was made from China, then send to Taiwan. (about 5 days) It also take about 2 week for a exchange one.
I afraid the recent made MBPR have this problem. I may try it for a week.
But if your first unit had the issue too, how you conclude that it's the recent made ones that have problems?

Maybe I have misunderstood the timelne...
 

peterlee0127

macrumors newbie
Sep 25, 2018
11
0
Taiwan
His/her previous one has the same issue too, if I have understand this right...


But if your first unit had the issue too, how you conclude that it's the recent made ones that have problems?

Maybe I have misunderstood the timelne...
Yes. both of them have this issue

Sorry for that, I updated my previous comment.
 

RossoNunzio

macrumors member
Nov 14, 2017
43
5
His/her previous one has the same issue too, if I have understand this right...


honestly I had not noticed his previous comment.
I hope it resolves and I hope that getting an idea of how this new MPR behaves becomes easier in the short term. To all the people I asked on Youtube, they replied that they did not have KP problems and sound crackling with the update to Mojave. If Apple expresses itself on this it would be much better but it will doubt it.
 

soiramk

macrumors member
Nov 17, 2008
65
11
Greece
honestly I had not noticed his previous comment.
I hope it resolves and I hope that getting an idea of how this new MPR behaves becomes easier in the short term. To all the people I asked on Youtube, they replied that they did not have KP problems and sound crackling with the update to Mojave. If Apple expresses itself on this it would be much better but it will doubt it.
After the latest posts from formik, I was about to buy mine at last tomorrow...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.