macOS Catalina (10.15) - Bugs and bug fixes

[Skeptical.me]

Bugs: Can't sign into App Store and download/update Apps, and Firefox keeps crashing, I can't open it without it crashing.

Is anyone here experiencing these things and know any work arounds/solutions?

 

[TheSkywalker77]

I've heard a lot about long install times, is that the case on older machines? Or just the newer ones with a T2 chip? I have the newest macOS dev beta downloaded (I downloaded it the day it released) and held off on installing it, should it be safe to install it now? Or is there an insane install time again?

I didn't experience an extremely long install time with beta 4 so I'm hoping beta 5 will be the same. I'm using a 2012 Pre Retina MBP.

 

[uniquexoxo]

By the way Adobe Acrobat DC Pro doesn’t work with the latest Catalina PB. Other Creative Cloud app works like Photoshop, Illustrator, InDesign, and Premiere. Normally, I would get sad the I’m paying for an app every month that I can’t use due to incompatibility, but my company is subsidising the payments of my Creative Cloud apps lol so....

 

[macintoshmac]

I am now somewhat reasonably sure that the crash while on power (that results in having to wake the computer up from "sleep" via the power button) is caused by photoanalysisd (at least for me) and that this is not a power management issue, this is a computer that is overheating due to said daemon using over 100% CPU. There is an issue someplace else along the lines of the new database they were building for use with Photos, not a power management issue.

 

[tehabe]

I reported this a while ago to Apple but I have not much hope that it is fixed in Catalina but maybe someone can try. The letter ẞ is the capital version of ß, only used in German. But on macOS there is just one bold version of it available in the standard fonts. So it usually looks very out of place. More on that letter you can find in the Wikipedia article about it.

 

[Skeptical.me]

Is anyone experiencing problems when using System Preferences, like selections not being selectable by mouse click, instead needing to be selected then confirmed by Return button, and sometimes not working at all....also I have several times been forced to close System Preferences by using Force Quit.

Yes! I keep having to force quit Preferences because preferences seems to freeze when the drop down pane is open and I can't select anything. I have no work around unfortunately.

 

[macintoshmac]

Also tagging @ErikGrim over this.

I have reasons to believe that the crash when connected to power adapter is occurring due to "photoanalysisd" daemon. I have seen this daemon take up well over 100% CPU, and now that my People have been analysed in Photos, I found my computer to wake up normally even connected to power.

Simply put, what is happening is that the said daemon is overheating the computer when the computer goes idle and not in use. So, what seems like a computer sleeping and not waking properly is in fact a thermal shutdown event.

As always, these are my observations on my computer, I am in no position to claim that this exact thing is what is causing the wake issues with others. To all those who are facing this issue, please take note of two things:

1. Is the computer connected to power?
2. In the Activity Monitor, do we have a photoanalysisd daemon using up the CPU?

In my case, this was it, and has now hopefully solved the issue. I have come back to my connected-to-power computer a while ago and it woke up. I have additionally let the computer sleep for 30 minutes on power again, and it woke up with a keypress.

Needless to say, I am submitting a fresh feedback that is specific to this particular observation.

 

[ErikGrim]

Bugs: Can't sign into App Store and download/update Apps, and Firefox keeps crashing, I can't open it without it crashing.

Is anyone here experiencing these things and know any work arounds/solutions?

The workaround for the App Store has been posted in several threads already.

 

[Frankied22]

Whoever mentioned using the little program Amphetamine to fix the freezing issue when plugged into power, thank you! I turn on amphetamine indefinitely when I am plugged into power and my MacBook has not locked up once. I know it is a temporary fix but at least I can leave me laptop plugged in now and come back and use it without having to hard reset lol

 

[macintoshmac]

Whoever mentioned using the little program Amphetamine to fix the freezing issue when plugged into power, thank you! I turn on amphetamine indefinitely when I am plugged into power and my MacBook has not locked up once. I know it is a temporary fix but at least I can leave me laptop plugged in now and come back and use it without having to hard reset lol

I believe it was ErikGrim who suggested the use of said substance..uh, software. Just out of curiosity, would you kindly look up CPU in Activity Monitor and see if some process or daemon is using a lot of CPU? For me this was photoanalysisd, and the issue stands resolved for me after Photos was done analysing People.

However, using Amphetamine should not prevent a thermal shutdown event, if it was to occur on your machine. So, maybe, we are having similar issues with dissimilar causes.

 

[RednBlue]

I am now somewhat reasonably sure that the crash while on power (that results in having to wake the computer up from "sleep" via the power button) is caused by photoanalysisd (at least for me) and that this is not a power management issue, this is a computer that is overheating due to said daemon using over 100% CPU. There is an issue someplace else along the lines of the new database they were building for use with Photos, not a power management issue.

I am seeing the same thing with photoanalysisd using an excessively large amount of CPU. What did you do to overcome the problem?

 

[macintoshmac]

I am seeing the same thing with photoanalysisd using an excessively large amount of CPU. What did you do to overcome the problem?

Unfortunately all you can do is wait it out at the moment. It took me 4 days of restarting 2-3 times a day.

Also, please file a feedback with Apple.

 

[RednBlue]

Unfortunately all you can do is wait it out at the moment. It took me 4 days of restarting 2-3 times a day.

Also, please file a feedback with Apple.

Thanks - done that. Fortunately I can 'get by' with it, but ideal it ain't!

 

[macintoshmac]

Thanks - done that. Fortunately I can 'get by' with it, but ideal it ain't!

It is not ideal at all. Just until yesterday I was beginning to wonder how many days will this take, considering I was not about to leave my computer prone to a thermal shutdown event every few hours when I leave my computer idle and go away. Fortunately, for me, this pesky issue was over yesterday when the analysis was complete.

 

[thebluepotato]

The workaround for the App Store has been posted in several threads already.

Well even with searching the forums I haven't found said workaround. Would you mind posting it here/linking to it?

 

[Gravydog316]

• Firefox crashes on start

FIREFOX SAYS APPLE WILL FIX IT IN THEIR NEXT BETA.
it's an Apple issue, not Firefox, they said.
[doublepost=1565223461][/doublepost]Finder just crashed on me:
in my Downloads folder, I have a .html file called "download.html",
& the Finder app is crashing & restarting whenever i select the file.
(i wanted to move it into the trash,
was an .html file i accidentally saved while on Reddit
(I overwrote the .html file,
but the Finder is still restarting after selecting it.

= = = = = =
also, after installing the latest beta, the little green keyboard light on my keyboard that comes on when you turn Caps Lock on & off has stopped lighting up

= == == =
Screenshot app is unresponsive after trying to take a video screenshot selection for feedback app,
now the selected area is still highlighted (regardless of which app i use.
very annoying LOL)

 

[ErikGrim]

Well even with searching the forums I haven't found said workaround. Would you mind posting it here/linking to it?

Here's a sledgehammer approach:

Quit the Mac App Store App and in terminal

open $TMPDIR../C/com.apple.appstore/

open ~/Library/Caches/com.apple.appstore/

open ~/Library/Caches/com.apple.appstoreagent/

Delete the contents of all the folders.

Open the Activity Monitor and set its view to All Processes. Type in store to search for App Store related processes, and force-quit all of these daemon processes:

• storeuid
• Appstoreagent
• storedownloadd - Handles downloads of apps found in the App Store.
• storeinstalld - Covers app installation and their updates.
• storeassetd - Handles all the resources and language files of the App Store.
• storeaccountd - In charge of authentication, and acts as a bridge with your Apple ID account.

In terminal:

open ~/Library/Preferences

Here, delete the following files:

• com.apple.appstored.plist
• com.apple.storeagent.plist
• com.apple.preferences.softwareupdate.plist

open ~/Library/Cookies

Delete this file:

• com.apple.appstore.binarycookies

Choose Apple Menu > Restart.

Open App Store, log back in. Your problems should be gone.

 

[Skeptical.me]

The workaround for the App Store has been posted in several threads already.

Great I'll try to find them, are they in comments this thread, or comments in other threads in the Catalina section of the forum? Thanks for your hep.

 

[ErikGrim]

Great I'll try to find them, are they in comments this thread, or comments in other threads in the Catalina section of the forum? Thanks for your hep.

Literally right above your post my dude

 

[Skeptical.me]

a huh, how about that. Cheers.

 

[Gravydog316]

today they keyboard light came back,
after we had a power failure & the power came back on
which makes ZERO sense???

 

[arimatheiaotto]

Hi,

Is the multiple 'Macintosh HD - Data' fixed now?

 

[macintoshmac]

I observed something new. I found my computer to crash again when on power and left idle. So, sat watching it today.

When idle and connected to power adapter, the following processes randomly caused CPU to overheat, desktop/ system to hang, and eventually shutdown abruptly.

1. mediaanalysisd
2. photolibraryd
3. photoanalysisd.

I am attaching an image taken from the iPhone. System had become unresponsive at the time I took the image (could not take a screenshot itself) and computer was abruptly switched off seconds later.

 

[macintoshmac]

Internet connection acting up. Sorry for the double post. Deleted.

 

[Cutiekitty92]

Same old problem for me since installing this, macbook pro runs very very hot, charging or not