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Magic Keyboard for iPad Pro Order Status
- Thread starter Feisar
- Start date
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So my status on apples website changed to shipping on Monday.
fedex says
Estimated delivery date:
Thursday 4/23/2020 by end of day
Shipping label has been created. The status will be updated when shipment begins to travel
So I’m thinking this won’t arrive tomorrow since it has only a label and it’s 2 day standard
bummer. 😢
fedex says
Estimated delivery date:
Thursday 4/23/2020 by end of day
Shipping label has been created. The status will be updated when shipment begins to travel
So I’m thinking this won’t arrive tomorrow since it has only a label and it’s 2 day standard
bummer. 😢
Ok, now I'm really worried. Can't find my order either by logging in or using my order number and email...
I think what everyone is going through is delays due to the virusSo my status on apples website changed to shipping on Monday.
fedex says
Estimated delivery date:
Thursday 4/23/2020 by end of day
Shipping label has been created. The status will be updated when shipment begins to travel
So I’m thinking this won’t arrive tomorrow since it has only a label and it’s 2 day standard
bummer. 😢
Sorry everyone. Same boat here. Stuck in shipping label limbo. Mine shows shipped, with an ontrac “shipping label created”.For delivery today according to Best Buy, but Ontrac says otherwise with no eta. 😭
Last edited:
I'm in the same UPS status, "Label Created . . . Ready for UPS." As of this morning, I can no longer see my Order Status on Apple. It says "Something went wrong. There was a problem with your request. Please try again." Last night it was at "Shipped" with a 4/23 delivery date.
Ordered from BB (11in model) yesterday at 11:30AM CST with a promise delivery of Today. Got the delayed email a few hours ago with no ETA any longer... Just says:
We're sorry, we're working on getting it to you soon. If we can't ship it by Wed, April 29, we'll let you know and cancel the order.
But then you go to the BB website and if you look at the 11in Model it says: FREE Shipping: Get it tomorrow
yeah, I usually don’t order anything from Bestbuy but figured I’d try. Mine already shipped, will be here tomorrow.
I spoke to Apple since I have a similar issue, he says "Preparing to ship" means they've packaged it up and handed it to the carrier, he says everything seems fine and he says no reason why it shouldn't arrive in the window of April 24 to May 1. He said it is a bit strange it hasn't moved to shipped since he says preparing to ship to shipped usually happens pretty quickly, but it could be that they're holding it till they'd deliver it within the window or a bunch of other factors. He said if there's no movement in a few days then to call them back and they can look into it but he says they no longer have it if it's in Preparing to Ship so they'd have to investigate with the carrier.
Congrats! Did you apple store order up and is it showing as out for delivery in UPS or Fedex?out for delivery - is it ok to say I am excited like a giddy school girl
Congrats! Did you apple store order up and is it showing as out for delivery in UPS or Fedex?
I ordered it the day it was avail within the first 15min. was apple store and is UPS and I am in NC
Talked to a chat rep at Best Buy, he's assuring mine will 100% be getting to me today, even if ontrac has no label updated yet. Hoping George is right, or else I'm going to go full on Karen!
I'm talking to Apple right now. Very strange for something like this to just literally vanish out of thin air.
Apple website also shows "Something went wrong..." Must be all of us checking for our shipments Howeveer, that problem seems to have corrected itself.
This morning my iPad order said I had a payment issue when it is on the same card as my keyboard that charged on 4/20. CC company says no issue and Apple did not even attempt a charge. Resubmitted payment and now I have a charge for the iPad and status is preparing for shipment.
Apple says 4/23 arrival, UPS still showing 4/22 arrival and only a label creation on the progress detail. Either UPS is behind (which I must say I have not seen this many issues with UPS before) or it will resolve itself tomorrow. iPad has delivery 4/21-4/23, so hopefully all arrives tomorrow
Seems like we are all seeing the same things going on.... time to put on the patience hat and let it all work itself out
Howeveer, that problem seems to have corrected itself.This morning my iPad order said I had a payment issue when it is on the same card as my keyboard that charged on 4/20. CC company says no issue and Apple did not even attempt a charge. Resubmitted payment and now I have a charge for the iPad and status is preparing for shipment.
Apple says 4/23 arrival, UPS still showing 4/22 arrival and only a label creation on the progress detail. Either UPS is behind (which I must say I have not seen this many issues with UPS before) or it will resolve itself tomorrow. iPad has delivery 4/21-4/23, so hopefully all arrives tomorrow
Seems like we are all seeing the same things going on.... time to put on the patience hat and let it all work itself out
On the Apple Store app on my phone it says it can't display order info but if I login to the website it's still showing PTS with 4/24-5/1
I stupidly didn't order on the email address connected to the app so I have no way of knowing there. I can neither log on nor use my order number to keep track of my keyboard. Apple assures me that everything is fine and I'll still get it between 4/24 and 5/1 but that's not really putting my mind at ease...
I ordered one from Best Buy yesterday and my shipment just updated to a local scan a few minutes ago with delivery today, so there is hope with OnTrac.Talked to a chat rep at Best Buy, he's assuring mine will 100% be getting to me today, even if ontrac has no label updated yet. Hoping George is right, or else I'm going to go full on Karen!
FINALLY! It's in UPS with a delivery date of tomorrow (Thursday 4/23). Not sure if I buy that or not since it's just sitting at "label created" and that was last night a 10:18pm. 2-day air would get it here by Friday. So, either tomorrow or Friday. It's coming from Rialto, CA to Iowa. 12.9"
Apparently I can cancel my order with Apple right now through the chat and put an order in elsewhere... I wonder if I should do it since I'm seeing more reports about shipping windows after mine getting information while I sit here with nothing
Apple website also shows "Something went wrong..." Must be all of us checking for our shipments
This morning my iPad order said I had a payment issue when it is on the same card as my keyboard that charged on 4/20. CC company says no issue and Apple did not even attempt a charge. Resubmitted payment and now I have a charge for the iPad and status is preparing for shipment.
Apple says 4/23 arrival, UPS still showing 4/22 arrival and only a label creation on the progress detail. Either UPS is behind (which I must say I have not seen this many issues with UPS before) or it will resolve itself tomorrow. iPad has delivery 4/21-4/23, so hopefully all arrives tomorrow
Seems like we are all seeing the same things going on.... time to put on the patience hat and let it all work itself out
Interesting. The exact same thing happened to me. iPad order had a payment issue, keyboard had already been successfully charged on the same card (it was in the same order). Apple said to contact bank. Called bank and they said no charge had been attempted (except previously approved keyboard charge). Called Apple back and they resubmitted charge and it went through just fine. Weird.
I guess if anyone else had this problem, just ask Apple to resubmit the charge first before going through the additional phone hold time and run-around of calling your bank and then calling Apple back.
For those of you concerned about the “Something went wrong...” message on Apple.com. I suspect that was just a website glitch. I noticed that too but the Apple Store app on iOS/iPadOS was still showing accurate information for my order.
Apple's saying there's nothing they can do (can't even cancel). I'm really going to be annoyed if I don't see anything by Friday... doubly so if people with later windows start getting their keyboards.