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Major Retailers that Support NFC Payments
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NFC payments are increasing worldwide, including the US. Very interesting report.
Worldwide? that survey includes people from only 9 countries. That’s not even close to worldwide. And it only includes people who have used contactless in some way. For people who have never used contactless at all, the vast majority, the survey was terminated when they said so.
Even so, if they did this survey before they'd still have some numbers to compare against. I just wish they had the full results available without being an NFC Forum member.
It might not be close to the number of countries in the world, but in terms of population, it represents 2.2 billion people, which would be about 25% of the world population. They didn't include Canada, which we know has a high acceptance rate of NFC payments. Also, you got your numbers wrong. only 18% of the total respondents had not used a smartphone or smart watch to make a contacless payment. The results didn't even include people who had made a contactless payment by tapping a card. I know people, including my mom, who taps her card, but does not use her phone.
So, my statement that contactless payment usage and acceptance is increasing, is indeed correct.
What numbers? I gave no numbers. I only said that people who have never used contactless at all, neither with a card nor with a smartphone or watch (i.e pay via chip or just use cash), are the overwhelming majority of the population and such people were not included in the survey results.
You said 82% of the respondents didn't get to finish the survey because they hadn't used contactless payment on a smartphone or smartwatch. It was 82% who DID, and 18% that did not, and 18% is not a majority at all, not even close.
There are still USA merchants who refuse to accept contactless payments.
I was wondering what percent of USA merchants accept contactless payment in 2024.
For me, it's really just Home Depot and Walmart that don't at this point out of the majors. And the latter I don't even go to that much. YMMV of course.
which backs up my statement: the majority haven’t used contactless at all, neither with a smartphone or smartwatch nor with their card, just chip or even cash.
Well if you count businesses that are not stores but still take cards such as restaurants, hotels, car rentals, doctor offices, storage facilities, utility companies, etc the percentage could drop significantly.
FWIW I am seeing pay at the table at restaurants more, albeit not nearly as quickly as it should be. And the doctor's offices that I've been in seem to all be supporting NFC now, too. Much of the rest is done online so they're just going to use the card on file anyway.
The majority of people can still be using contactless but not for every transaction, which makes sense if there are still places that refuse it for whatever reason.
It's at least 90+%. I would guess about 92%. The only top 100 retail chains that don't accept it are Walmart/Sams, Home Depot, HEB, Winco Foods, and Hobby Lobby. There are a few smaller chains that don't have it like Graybar, Paper Source, Fleet Farm, & Guitar Center. Those are the only chains with more than 100 stores that don't have it.
Again, that depends on how you define ‘merchants’. If it’s only stores then yes, but if it includes other businesses I’m sure the percentage is lower.
Ah yes, Yesway bought out that chain. Speaking of contactless at the pump some 7-Eleven + Phillips 66 stations have Flex Pay IV with contactless readers but not sure if enabled or not. Inside they replaced the MX915s with Lane/7000s at least though and some have that weird 7-Eleven pinpad.
Here's another study that cites growing digital wallet usage.
Here is more data from Capital One bank for cash, card, and digital wallet payment use in USA.
www.capitaloneshopping.com/research/cashless-statistics/
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Honestly, I expected cash usage to be higher given the high unbanked rate (for a "developed" country, anyway) and the well-known dislike of Visa and MC among the merchant population.
There are now local banks in the USA that provide free services for Americans with low income.
Yes, it was.
Here you said it again.
We aren't using Visa's numbers. We are reading a report, that said 82% of respondents had used contactless, and 18% did not. You reversed the numbers and are causing people to think that the vast majority had not used contactless when the report said the exact opposite.
I don't know why you are anti contactless, but you are.
I think that these people in the USA use the contactless feature of their physical debit cards or physical credit cards more than the contactless features of their mobile phones or watches.
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That’s not what the report said. The report ONLY INCLUDED PEOPLE WHO HAD USED CONTACTLESS IN SOME FORM: 82% of those who did use contactless did it with a physical card and the remaining 18% of those who used contactless did it with mobile wallets. The report does NOT include the number of people who had never, ever used contactless at all due to using only chip or cash, whose survey ended when they said they had only used chip or cash but not contactless. And those people not included in the report are the majority of the population.
And I’m not anti-contactless, I use apple pay all the time. I just don’t see as much progress as I’d like to.