Huge companies have their problems and you cut them slack people, so give these two guys a little slack
The difference is huge companies have tons of resources, money, and people to make sure things can at least get back on track quicker -- so it's easier to cut them some slack, even when they make huge mistakes, because at least there's a feeling things will eventually get fixed. Especially a company like Apple, which, despite a few hiccups here and there, is usually a pretty reliable company. Yes, it seems inexcusable that such a huge company can make mistakes, but at the end of the day who would you trust more for to get things back on track? A giant company that has their multi-billion reputation on the line, or "just two guys" with not much to lose? Maybe Apple is actually an evil corporation at the end of the day, and maybe the MobileChat guys are pure angels with all the best intentions -- who knows? But that doesn't change the fact that most people are going to most-likely put their faith on the big company with the proven track record instead of two unknowns. It just makes sense.
The MobileChat guys have constantly been repeating how they are "just two guys" -- and frankly, that's been their biggest problem and major weakness from the beginning. They have been very honest on their blogs, which has been both good and bad for them. Good because it's nice to have devs keeping you in the loop, but bad because a LOT of what they have said has backfired on them, or has instilled distrust and a lack of confidence in them for MANY people.
If they had been smarter from the get-go, they would have realized an operation such as theirs requires a LOT more manpower than just two people. According to their blogs, they have
FINALLY gotten outside people to look into all the problems they are having, and seem to be slowly growing their inner team up as well -- this is the
best thing they can do right now, and it's just unfortunate they didn't consider doing this much earlier. They could have saved themselves, and everyone else, a bunch of headaches.
Hopefully with more members on their team, and future updates on the way, this app will actually
work for me and the tons of other people still having major problems with it. :::crossing fingers::: I will happily come back on here and give them a "job well done" if they can get this to happen, and will even give them a good rating on iTunes. (I've yet to give them a rating -- even though they
deserve a bad one at the moment, even *I* feel bad for all the hate they are getting).