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jcde7ago

macrumors 6502
Aug 4, 2008
478
0
San Francisco, CA
Question for all you MobileChat owners/users...

How buggy is the actual program itself? Like, is it mostly server related issues and hangups, or is the app itself simply not worth installing on the iPhone?

I ask this because i've been following MC a little bit as well as the developer's blog, and they seem to be working hard to get everything up and make sure they deliver a quality product, which, ironically, kinda makes me wanna buy it now while it's still low in price, especially if they are going to compensate some of the early adopters...one way or another. I just wanna know if it's stable enough to actually just put on my iPhone until an update comes...

Any help would be appreciated, thanks!
 

spyker3292

macrumors 65816
Jul 7, 2005
1,026
13
Michigan
^Just the program?

Well other than a few graphic glitches (like when you switch from portrait to landscape, and some other stuff) it's perfectly fine and usable.
 

MisterEd

macrumors 6502
Jan 2, 2006
306
8
^Just the program?

Well other than a few graphic glitches (like when you switch from portrait to landscape, and some other stuff) it's perfectly fine and usable.

But for what you pay for it, should it be more than "fine and usable?"...

Ed
 

Rojo

macrumors 65816
Sep 26, 2006
1,328
241
Barcelona
Yes, I haven't had a problem with it for the last couple days now. It's a great app, that will continue to get better, ignore all the cheap whiners.

Just because it's working for you, doesn't mean it working for everyone. I've tried constantly to get this app to work since it first appeared, doing everything imaginable -- and it's been a complete mess 99.95% of the time. I think I was able to successfully send an IM (that someone actually received -- there were TONS that no one ever saw) only once.

The majority of the time I just can't connect at all, or the GUI goes crazy and my accounts disappear. I get pop up notices that I can't connect, or that I'm trying to connect too often and to wait ten minutes (but even if you wait an hour, it doesn't change). Reboots, reinstalls, redoing of everything.... NOTHING works. Ever. And I'm a pretty patient guy, but even I'm going a little batty over this. I even had major problems with ALL my other apps when I deleted it -- which has happened to other people too.

So yeah, I can understand people's frustration. The developer's didn't test this properly at all, and completely underestimated the huge demand an app like this would have. (They honestly thought they would have only 100 downloads a day, according to their blog - WTF?).

To call people "cheap whiners" is a cheap shot. You've lucked out and managed to somehow get this to work flawlessly (hard to believe), so screw everyone else who hasn't been able to? Real nice.
 

spyker3292

macrumors 65816
Jul 7, 2005
1,026
13
Michigan
^But still... it will get better. Just let the devs fix their kinks ;). Give it at most a month. Hopefully it won't take that long.... :(.
 

Rojo

macrumors 65816
Sep 26, 2006
1,328
241
Barcelona
^But still... it will get better. Just let the devs fix their kinks ;). Give it at most a month. Hopefully it won't take that long.... :(.

Yes, I would assume (and hope) it gets better eventually. According to their blog, they have outside people coming in to help them with all of their problems (something they should have considered before release...). I would imagine at some point in the future, before we all die, this would eventually be a program that actually, oh...I don't know...works. Otherwise they have MAJOR trouble on their hands, and will need to refund a ton of money.

But honestly...we have to wait at least a month? Don't you find that a little absurd as you type that? ;)
 

kw512

macrumors newbie
Aug 15, 2008
3
0
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_1 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5B108 Safari/525.20)

I don't care if it is 3 bucks or 30 bucks. If it is going to take a month to get this to work, then I want my money back and will buy jivetalk when it comes out.
 

cocky jeremy

macrumors 604
Jul 12, 2008
6,500
7,167
How long are you supposed to stay signed on once you close it? I signed on lastnight and woke up this morning and was signed off. I thought it kept you on?
 

okrelayer

macrumors 6502a
May 25, 2008
983
4
well their servers were/are/is acting up idealy it will keep you logged in for a long time. Infact their creator said that it should keep you logged in for over 2 weeks straight if it goes aswell as planned.
 

pcjoe

macrumors newbie
Aug 16, 2008
8
0
Just because it's working for you, doesn't mean it working for everyone. I've tried constantly to get this app to work since it first appeared, doing everything imaginable -- and it's been a complete mess 99.95% of the time. I think I was able to successfully send an IM (that someone actually received -- there were TONS that no one ever saw) only once.

The majority of the time I just can't connect at all, or the GUI goes crazy and my accounts disappear. I get pop up notices that I can't connect, or that I'm trying to connect too often and to wait ten minutes (but even if you wait an hour, it doesn't change). Reboots, reinstalls, redoing of everything.... NOTHING works. Ever. And I'm a pretty patient guy, but even I'm going a little batty over this. I even had major problems with ALL my other apps when I deleted it -- which has happened to other people too.

So yeah, I can understand people's frustration. The developer's didn't test this properly at all, and completely underestimated the huge demand an app like this would have. (They honestly thought they would have only 100 downloads a day, according to their blog - WTF?).

To call people "cheap whiners" is a cheap shot. You've lucked out and managed to somehow get this to work flawlessly (hard to believe), so screw everyone else who hasn't been able to? Real nice.

Seriously dude? Okay, lets say they accounted for an order of magnitude more; they still would not be able to keep up with the demand. Saying they're in the top 10, they're probably getting several thousand new users per day. With such a service too, it seems like they need to make AND PERSIST a new connection per user. In one of their previous blog posts before they upgraded their hardware, they were saying each server was handling 1,000 aim connections. As far as I can remember, not even Apple is that great at handling massive loads of concurrent users (look at Mobile Me; epic failure for quite some time).

People like you seriously make me ****ing sick. These guys are posting DAILY updates, hired multiple new staff members, pushed out a TWO patches, and also respond to comments made in their blog - all within the span of a week, and while dealing with **** from whiny bitches. Sure, they dropped the ball when they launched the application, but I doubt any amount of preparation between two developers (or maybe only one? Shaun looks like the business end?) would have prepared them for this. In a week they've made incredible progress, and furthermore, they're pushing out constant patches. It's a shame you're having GUI problems, but damn dude, what do you want them to do? They already submitted the patches to fix all of the reported problems, admitted it's their fault, and they CONSTANTLY apologize - do you still find it necessary to bash them over the head?

You're apparently not very patient at all, or even remotely understanding, if you don't see they're doing the best they possibly can given the current situation.
 

iblastoff

macrumors 6502
Aug 2, 2008
325
0
Seriously dude? Okay, lets say they accounted for an order of magnitude more; they still would not be able to keep up with the demand. Saying they're in the top 10, they're probably getting several thousand new users per day. With such a service too, it seems like they need to make AND PERSIST a new connection per user. In one of their previous blog posts before they upgraded their hardware, they were saying each server was handling 1,000 aim connections. As far as I can remember, not even Apple is that great at handling massive loads of concurrent users (look at Mobile Me; epic failure for quite some time).

People like you seriously make me ****ing sick. These guys are posting DAILY updates, hired multiple new staff members, pushed out a TWO patches, and also respond to comments made in their blog - all within the span of a week, and while dealing with **** from whiny bitches. Sure, they dropped the ball when they launched the application, but I doubt any amount of preparation between two developers (or maybe only one? Shaun looks like the business end?) would have prepared them for this. In a week they've made incredible progress, and furthermore, they're pushing out constant patches. It's a shame you're having GUI problems, but damn dude, what do you want them to do? They already submitted the patches to fix all of the reported problems, admitted it's their fault, and they CONSTANTLY apologize - do you still find it necessary to bash them over the head?

You're apparently not very patient at all, or even remotely understanding, if you don't see they're doing the best they possibly can given the current situation.

what a complete joke of a post. you doubt any amount of preparation would have prepared them for this? how does that make any sense at all???

clearly the app was not meant to be up for grabs so soon. i don't give a rats ass how much an app costs, but if im paying for it, it better at least be functional.

fine, i'll give the developers the benefit of the doubt that they weren't prepared for massive adoption (which is obviously total bs. they knew ppl wanted this app bad), but there is absolutely NO excuse for the ludicrous amounts of UI/graphical glitches/random disappearing account names/contact list in some some perpetual frozen state, etc etc etc. the fact that the app didnt even START UP properly for the first 10-20 times i tried to open it also made absolutely no sense to me. this wasn't just a reboot-iphone-and-it'll-load-up-fine error.

whatever, i'm still not surprised such a buggy garbage app got past apples complete lack of app standards admittance program.

in its current state, this is by far still the worst app i have ever purchased.
 

pcjoe

macrumors newbie
Aug 16, 2008
8
0
what a complete joke of a post. you doubt any amount of preparation would have prepared them for this? how does that make any sense at all???

clearly the app was not meant to be up for grabs so soon. i don't give a rats ass how much an app costs, but if im paying for it, it better at least be functional.
Um, yeah. Are you going to put down several grand for a overblown server farm for an application you're selling for $3? They knew people wanted it, but you can't tell me it was 'obvious' they were going to hit the top 10. Theoretically, they COULD have predicted for it, but that's a bit much. Like I said before, big corps like Apple and Microsoft has the SAME exact problem measuring demand. Last year during Christmas break, xbox live wasn't working properly for a few weeks. They apparently couldn't deal with the demand when everyone got their new console on Christmas. And yaknow, people pay for that too (and about 20x more every year); doesn't make the problem any easier.

You're perfectly entitled to your "I'm the customer; I paid for it, it BETTER WORK RIGHT AWAY" attitude. It's a disgusting attitude most customers seem to adopt anyways.

fine, i'll give the developers the benefit of the doubt that they weren't prepared for massive adoption (which is obviously total bs. they knew ppl wanted this app bad), but there is absolutely NO excuse for the ludicrous amounts of UI/graphical glitches/random disappearing account names/contact list in some some perpetual frozen state, etc etc etc. the fact that the app didnt even START UP properly for the first 10-20 times i tried to open it also made absolutely no sense to me. this wasn't just a reboot-iphone-and-it'll-load-up-fine error.
Um.. The application connects to the server on boot. If the servers are horribly malfunctioning, or perhaps sending back corrupted/broken data due to the crazy server load, the client application may not know how to deal with it. I'm sure next time they'll be sure to test their application with several thousand concurrent users before they release --- Oh wait, Apple doesn't even allow you to distribute your application to that many people before it's released. What a shame... Maybe they can like distort space and time, or hack into Apple's systems and test it - Sounds about in line with how unreasonable some of these complaints are.

EDIT: I'm just going to stress again, as far as I can tell, this is a HEAVILY server based application. At best, the iPhone application is a thin client that does some light work, but the servers do the real processing. When you connect to aim, you are NOT connecting to the aim servers directly; you're doing it through their servers. Same with all of the other protocols. Imagine having your computer with like Pidgin installed or something running an aim, yahoo, and a msn account. Extrapolate that several thousand times over, then add a SECOND connection per main account (to simulate the connection MC makes to your iPhone) - and you'll somewhat see the scope of what they're working on.

whatever, i'm still not surprised such a buggy garbage app got past apples complete lack of app standards admittance program.

in its current state, this is by far still the worst app i have ever purchased.
Yeah, too bad Apple tested it when they probably had less than 20 concurrent users, in which it probably worked great.
 

okrelayer

macrumors 6502a
May 25, 2008
983
4
I still have really high hopes for this program. Im pretty sure i will use it in some fashion once the kinks get worked out. However. I just recently got mobile im forwording set up for aim. I never did this before.. but on the iPhone its really.. fantastic.

since the iPhone SMS client is set up like iChat it conducts my chats just as i would on iChat. Now i understand that the IM forwording is a pain since you cannot see you buddylist. Well if you hop on aim for a second on the phone (heck even use mobilechat for that!) message the user/user's you want to talk to, sign out of the aim program. After you do that all of your messages are being forwording to your SMS account/ or your iChat light!

With this way all of your IMS are being "pushed" to you.. with SMS on the iPhone you can see the messages you receive as you get them, without the whole "open mobilechat to view messages". I personally like it this way.

I will use mobilechat for Yahoo, and MSN. However, since AIM/ iChat is my most used IM client i find this way to be smoother. But maybe i'll go back to Mobilechat Aim once the kinks work out.

Anyone have a good arguement why i shouldnt do it the way i am doing it?
 

trunksu

macrumors 6502
Feb 21, 2008
275
0
Just letting you guys know, that my review of Mobile Chat 3, is now up. :cool:

R-Fly

so i noticed on your review you said:

Unique Options
Mobile Chat 3 also offers something no other messenger client for iPhone has yet to offer. The ability to IM a phone number. My selecting to do this, you can IM your friends by phone number, without having to know their IM user name.


last i checked AIM for the iPhone can do this too? :confused:
 

razorianfly

macrumors 65816
Oct 16, 2007
1,357
0
Cheshire, United Kingdom
so i noticed on your review you said:

Unique Options
Mobile Chat 3 also offers something no other messenger client for iPhone has yet to offer. The ability to IM a phone number. My selecting to do this, you can IM your friends by phone number, without having to know their IM user name.


last i checked AIM for the iPhone can do this too? :confused:

I'm looking into it.

Meanwhile, I've pulled that information from the article.

If the information turns out to be incorrect, I apologise for publishing it.

Cheers,
R-Fly
 

trunksu

macrumors 6502
Feb 21, 2008
275
0
I'm looking into it.

Meanwhile, I've pulled that information from the article.

If the information turns out to be incorrect, I apologise for publishing it.

Cheers,
R-Fly

all good ^^ thanks for the review. mind if i post it in the chat faq thread? i think the only thing you may want to consider talking about is what exactly are the graphical glitches and the server issues people are complaining about.

i won't lie, reading your review it almost seems like mobilechat is perfect and makes me want to get it. But the comments in these treads and the reviews on itunes are making me stay away from it. i was hoping by now they would have the server stable by now.
 

razorianfly

macrumors 65816
Oct 16, 2007
1,357
0
Cheshire, United Kingdom
all good ^^ thanks for the review. mind if i post it in the chat faq thread? i think the only thing you may want to consider talking about is what exactly are the graphical glitches and the server issues people are complaining about.

i won't lie, reading your review it almost seems like mobilechat is perfect and makes me want to get it. But the comments in these treads and the reviews on itunes are making me stay away from it. i was hoping by now they would have the server stable by now.

Sure thing.

Feel free to post my content anywhere you see fit. As with previous reviews on the blog,
I will be continuously updating the review with more detailed information, and troubleshooting, as I experience errors and glitches.

R-Fly
 

diesel

macrumors 6502a
Aug 3, 2007
807
25
Just letting you guys know, that my review of Mobile Chat 3, is now up. :cool:

R-Fly



nice review though i don't necessarily agree that mobilechat UI is "classy" as you put it. i'm an IM addict, and i have to say mobilechat's UI is crap. with that said, I just wanted to correct you on a major point and that is the fact that you imply that their sms/email notification service works for all IM services when in fact it only works for aim/.mac accounts (because they didn't build anything new, but are simply leveraging aim's already existing sms service). you need to be specific on this point, anything less is misleading.

also you might want to mention that you can chat in landscape mode. some may find this great, however i personally find it annoying when the orientation changes. i personally prefer portrait mode since i can then chat one handed. they will need to put in an option at some future point in time to disable automatic changing to landscape mode.

otherwise, nice review :)
 

diesel

macrumors 6502a
Aug 3, 2007
807
25
People like you seriously make me ****ing sick. These guys are posting DAILY updates, hired multiple new staff members, pushed out a TWO patches, and also respond to comments made in their blog - all within the span of a week, and while dealing with **** from whiny bitches. Sure, they dropped the ball when they launched the application, but I doubt any amount of preparation between two developers (or maybe only one? Shaun looks like the business end?) would have prepared them for this. In a week they've made incredible progress, and furthermore, they're pushing out constant patches. It's a shame you're having GUI problems, but damn dude, what do you want them to do? They already submitted the patches to fix all of the reported problems, admitted it's their fault, and they CONSTANTLY apologize - do you still find it necessary to bash them over the head?

You're apparently not very patient at all, or even remotely understanding, if you don't see they're doing the best they possibly can given the current situation.



do yourself a favor and look back through their blog..........not too long after the release of the iphone 3g and mobileme. they ripped into apple for being unprepared........basically calling the iphone 3g/mobileme launch one of the worst in history.

Here is the link date 13 July 2008:

http://tumblr.twenty08.com/post/42197109/mc3-update

and here is a direct quote:

"While I understand everybody’s frustration, we’re not going to follow Apple’s lead and release something that’s not ready for production. (Sorry Apple, but the iPhone 3G launch might go down as the worst in history. Between the activation problems, the inability to activate corporate accounts, MobileMe crashing every 10 minutes, and the iPhone 2.0 firmware being as buggy as it is, I don’t know which is worse.)"


You can read the posts prior to the launch where they imply apple was holding up the approval of their app (10 July 2008):

http://tumblr.twenty08.com/post/41818527/appstore-launches-but-no-mobilechat

"We really have no good excuse for why MobileChat 3 wasn’t on the AppStore today, a lack of planning caused our server setup to not be ready for launch. While the actual application has been completed for about a week now, the server setup is still sketchy and Apple won’t approve our application until everything is 100% ready to go (although, Facebook seems to of gotten by this one, but that’s very likely because it’s a free application and ours isn’t)"

and then fast forward to the end of july (24 July 2008), where they then say that they submitted their app to apple for approval.

http://tumblr.twenty08.com/post/43526535/appstore-update

"After a number of calls with ADC, I was able to have our account fixed and we now have access to iTunes Connect. This probably doesn’t mean much to most of you, but basically what this means is that we have begun the application approval process. "


wait a minute, thought they implied that approval was in apple's hands prior to the app store launch? perhaps they're playing with words as it suits them. in the end however, they have no one else but themselves to blame, but the end result for me, is that they way they've conducted themselves is less than professional and hypocritical.

Karma is a bitch and i can't wait for beejive. until then they need to fix the problems. period.
 
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