New 16" Speakers Popping

[Sanpete]

Ok scratch that, crackling noise is still there but not as persistent as before

Restarting may be what made it go away for a while.

 

[ChildOfTheWW]

Do your experience this while on battery, Apple Charger + Magsafe or other USB-C Charger? I have used the original charger the last few days and had the popping maybe 1-2 times a day. Now connected to the external Monitor via USB-C the popping is much louder and several times per hour. Just while browsing. Coincidence?

 

[alifuu]

Do your experience this while on battery, Apple Charger + Magsafe or other USB-C Charger? I have used the original charger the last few days and had the popping maybe 1-2 times a day. Now connected to the external Monitor via USB-C the popping is much louder and several times per hour. Just while browsing. Coincidence?

It's on charge with the original charger...My crackling and popping sound is every time I play any audio. Way more than 1 or 2 times a day, more like 1000 times now...It got worse.

 

[alifuu]

I am fed up of this...had a chat with support and it was absolutely useless...how can they expect you to spend over $4k for a laptop that you can't even use to watch netflix, youtube, listen to music...it pisses me off now to the core, to the point I need to start looking for some other company that doesn't sell inferior quality products for exorbitant prices and then doesn't do anything to solve the problem for over 7 months or so in my case...I can't even walk into an apple store because I live in a developing country that only has resellers and I wouldn't trust them to open up my computer...sorry for venting just I've had it now

 

[randomgeeza]

Deleted; Duplicate

 

[randomgeeza]

I am fed up of this...had a chat with support and it was absolutely useless...how can they expect you to spend over $4k for a laptop that you can't even use to watch netflix, youtube, listen to music...it pisses me off now to the core, to the point I need to start looking for some other company that doesn't sell inferior quality products for exorbitant prices and then doesn't do anything to solve the problem for over 7 months or so in my case...I can't even walk into an apple store because I live in a developing country that only has resellers and I wouldn't trust them to open up my computer...sorry for venting just I've had it now

Do you have any recourse with your country's consumer laws. In the UK, provided you documented the issue with Apple before 6 months from receipt, you are entitled to at least one repair or a replacement. And if you bought it on a Credit Card you will have additional rights of redress. Why not channel that anger and motivate a resolution you prefer... I know if it was me, I would go in guns blazing!

 

[alifuu]

Do you have any recourse with your country's consumer laws. In the UK, provided you documented the issue with Apple before 6 months from receipt, you are entitled to at least one repair or a replacement. And if you bought it on a Credit Card you will have additional rights of redress. Why not channel that anger and motivate a resolution you prefer... I know if it was me, I would go in guns blazing!

I live in a place where laws are constantly broken, nobody is accountable hence developing

 

[penningtonj]

In case it hasn't been posted here, the new 12.4 beta is a game changer for this speaker pop issue. I tried all of the suggestions about changing the hertz, deleting those files, tried apple support, etc. Nothing resolves this for me. Anything network-related (zoom, streaming, etc) would pop constantly. It was terrible, especially now that we are traveling again and I use my laptop to listen to music in hotel rooms, etc.

Someone on the apple thread about this said that 12.4 fixed and while it isn't 100% I've got some 5 pops a minute to 1 or 2 a day and always when something processor straining occurs (opening an adobe app, etc).

 

[jhoffman516]

In case it hasn't been posted here, the new 12.4 beta is a game changer for this speaker pop issue. I tried all of the suggestions about changing the hertz, deleting those files, tried apple support, etc. Nothing resolves this for me. Anything network-related (zoom, streaming, etc) would pop constantly. It was terrible, especially now that we are traveling again and I use my laptop to listen to music in hotel rooms, etc.

Someone on the apple thread about this said that 12.4 fixed and while it isn't 100% I've got some 5 pops a minute to 1 or 2 a day and always when something processor straining occurs (opening an adobe app, etc).

This is potentially great news but it's important to know whether this continues onward after you've had the beta installed for some time and isn't something you just experienced immediately after the installation of the beta. A new installation restarts the machine and that has been known to take away the issue for a bit but then it slowly creeps back... Please report if this does or doesn't happen to you

 

[alifuu]

I'm trying 12.4 beta now, let's see will let you guys know in a couple of days

 

[shortHairRASTA]

Sadly, I too am experiencing this same issue and starting looking on forums because my 14" M1 MacBook Pro is also exhibiting the same crackling issue. Perhaps this has something to do with the new speakers being of a much higher overall quality?

How ironic. Apple will likely deny the issue even exists.

Update: I have noticed that the crackling typically starts after periods of high RAM usage; this issue is probably more prevalent amongst power users.

 

[SR 7]

I tried yesterday and within 25 sec of the song it popped 20 times. unreal. $2500 laptop guys. BEST OF THE BEST! APPLE QUALITY THE MOST AMAZING THING SINCE SLICE BREAD.

 

[IAMSLEEP]

Update: I have noticed that the crackling typically starts after periods of high RAM usage; this issue is probably more prevalent amongst power users.

It happens even with low RAM usage for me..

 

[alifuu]

My speaker still crackles after 12.4 beta...not as much but they pop. This is a piece of junk

 

[SR 7]

Has apple even acknowledged this and they are trying to fix it? Has anyone gone to apple store to see what they say? I’m sure they’ll blame it on your email inbox being full but still anyone try?

 

[IAMSLEEP]

Has apple even acknowledged this and they are trying to fix it? Has anyone gone to apple store to see what they say? I’m sure they’ll blame it on your email inbox being full but still anyone try?

I’ve been dealing with an Apple Senior Advisor for over 2 months now and having this issue for at least 4 months with no end in sight. They can’t give me an ETA for a fix, they wont replace the MacBook, they even refused to refund me so i can go buy a computer that doesn’t cost 3 grand and also sound like a goddamn geiger counter.

They don’t know how to fix it and they barely mention any issues with audio in patch notes (in the Mac updates). It seems they’ve been trying but not nearly hard enough. Apple is not the company it once was. This is the last Mac I will ever buy if this is how Apple is coming.

 

[SR 7]

Duplicate post.

 

[SR 7]

I’ve been dealing with an Apple Senior Advisor for over 2 months now and having this issue for at least 4 months with no end in sight. They can’t give me an ETA for a fix, they wont replace the MacBook, they even refused to refund me so i can go buy a computer that doesn’t cost 3 grand and also sound like a goddamn geiger counter.

They don’t know how to fix it and they barely mention any issues with audio in patch notes (in the Mac updates). It seems they’ve been trying but not nearly hard enough. Apple is not the company it once was. This is the last Mac I will ever buy if this is how Apple is coming.

Apple has been this way for years. Smells like Apple is going to wait until a class action is filed before they finally resolve this broken speaker.

 

[MayaUser]

the 2018 MBP speaker cracking returns...then after one year the issue was resolved but not with beta updates or general updates but with a brand new macOS version
So dont expect this to be fixed untill fall at least with the new macOS

 

[MacFrom92]

16" MacBook Pro (M1 Pro) My left speaker only started popping last week... maybe a couple days after I upgraded Monterey to 12.3.1. I took it to the genius bar and it wouldn't reproduce (of course). I went home and it was crackling again. I re-installed 12.3.1 once but the problem persisted. I reinstalled 12.3.1 again, and so far it's no crackling. We'll see....

I want to report that on my 2021 16" MacBook Pro (M1 Pro) I started developing the issue around a month after I received the unit. ONLY on the LEFT speaker. I wouldn't call it "popping", but it was a distortion that seemed like something was loose and rattling around. The sound level did not need to be very high. I even was able to play it for AppleCare support! They even heard it in the "restart sound" when I did a restart!

I changed the speaker balance to move everything over to the right speaker. Then, I made an appointment a few weeks later to bring in the unit to be examined my a Genius at the Apple Store. But the night before, I moved the balance back to centered and the issue had disappeared!

I brought the unit in anyway. They opened it up and couldn't find a problem. But I expect that sooner or later it will return.

 

[shortHairRASTA]

Second update: I have exported all of my browser passwords to a CSV file from Safari and imported to Firefox. I have been using FF as my main browser for about two weeks now, and have not had any crackling issues whatsoever. Strange.

 

[alifuu]

UPDATE - I downloaded a software update to beta 12.4 and it's been 36 hours so far and not a crackle or pop sound...my fingers are crossed but I'll update you all in another 48 hrs

 

[therealrav]

UPDATE - I downloaded a software update to beta 12.4 and it's been 36 hours so far and not a crackle or pop sound...my fingers are crossed but I'll update you all in another 48 hrs

Thanks so much for the report alifuu. I did the the same thing during the Beta 12.3 and of course, that didn't do it. Hope to see they put this into the actual change log to confirm that it was addressed. Looking out for your 48 hour update!

 

[Kafka]

Two months have passed since I've done this, and not a single pop or crack for me since.

New 16" Speakers Popping

Had the same issue and the following steps fixed it: (Menu Bar): Go > Computer > Macintosh HD > Library > Preferences > Audio Delete the com.apple.audio.DeviceSettings.plist and com.apple.audio.SystemSettings.plist files Empty trash Restart

forums.macrumors.com

 

[alifuu]

Thanks so much for the report alifuu. I did the the same thing during the Beta 12.3 and of course, that didn't do it. Hope to see they put this into the actual change log to confirm that it was addressed. Looking out for your 48 hour update!

UPDATE - It's much better than before, but I heard a pop this morning