New 24" Penryn iMac owners....screen bleed fixed???

[kappaman210]

in normal use, the screen bleed doesn't affect me that much, only when i'm working on dark images / night shots in full screen (which can be often), but the color shifts are constant and most annoying... my screen is calibrated in those shots too, it's much much worse with the default iMac calibration.

i can't be without a computer for any period of time really, so i have to wait until i go on vacation to send it in for fixing. the apple store isn't close to me so i didn't really have the option of going there repeatedly - i live in the city so don't have (need) a car, and renting a car to go to the apple store to hopefully get an iMac with a good screen isn't something i was willing to do continuously... once was bad enough.

when it's time for me to send it in, if they tell me they won't fix it i'll freak out at them.

I'm going to return mine today for the exact same gradient issue that you have. Going to wait a couple of weeks and then buy one again. Reading that dantay got a good display brings me hope that I'll be able to eventually.

Also, I've heard that there is a 30-day replacement or return period for DOA merchandise with Apple. You could argue that your computer is DOA, as I definitely don't want to have to settle with that gradient for a $2000 computer.

 

[Darkroom]

I'm going to return mine today for the exact same gradient issue that you have. Going to wait a couple of weeks and then buy one again. Reading that dantay got a good display brings me hope that I'll be able to eventually.

Also, I've heard that there is a 30-day replacement or return period for DOA merchandise with Apple. You could argue that your computer is DOA, as I definitely don't want to have to settle with that gradient for a $2000 computer.

i will argue that it's a DOA... thanks for the idea... hope they're not nazis and let me exchange it for a good screen.

 

[KingScooty]

I have a week 18 3.06ghz imac with one stuck pixel near the middle of the screen which i can't seem to budge Also got this weird yellowy tint in the center which makes greys and whites look "dirty".

It's not really that bad when browsing the web, but being a graphic/webdesigner, it really can get on ones nerves. I'm gutted to think i invested £1400 on something and it's most important feature is very sub par.

I've been debating whether to get the screen replaced for the past two weeks.

 

[SilentCrs]

I'm amazed this thread is still around.

Why are people using iMacs, built for consumer applications like browsing the web, watching movies and playing games, for professional graphic work? That's what the Pros are for.

"But you don't need a Pro to do professional graphic work!"

Well, if you're noticing uneven LCD backlighting, obviously YOU DO. Most people don't notice it. I bought a new 24" a month ago and there very well can be uneven lighting -- I don't notice it. What I do notice is how nice videos look, how smooth Warcraft runs on it and how the computer itself is a decent-looking addition to my den.

If color and lighting is so important to your work, you need to buy the products THAT HELPS YOU COMPLETE YOUR JOB -- not skimp out and buy a consumer computer. No one gets a free phone from their local cellphone company then wonders why it doesn't email as well as a Blackberry. No one buys a Prius and expects the performance of a Ferrari. Why buy a consumer computer when your needs are obviously going to be met much better by a Pro?

"I can't afford one..."

Well, that's another matter entirely. Until you can, you'll have to accept the fact that cheaper computers and screens may not give you the results you're looking for.

 

[KingScooty]

"not skimp out and buy a consumer computer"

I'm sorry, but skimp out?! You having a laugh?!

Last time i checked, forking out £1400 for a computer was not skimping out. That's going all the ****ing way for a decent computer!

You have to remember, £1400 is $2800! I would expect nothing but the best! The imacs are supposed to have top notch monitors in them. I'm not a mega pro at some mega studio. I just want a computer that performs "well" and displays colours nicely. Last time i checked, imacs supposedly, and i quote from big S.J himself, "even better", "more professional" monitors. These are anything but. My macbook screen display doesn't suffer from anything as bad as this.

The gripe everyone is having is that apple are charging high prices for a product that shouldn't even get past quality control. What's worse, is they don't seem to be doing anything about it!

The bottom line is, if you're paying premium prices, you should be getting premium quality. If there's a design flaw, it needs to be recognised and fixed! If it's a manufacturing flaw, it needs to be rectified ASAP.

I didn't have to have a PRO top of the range uber mega PC/monitor to design websites in the past. I don't see why i should from Apple now.

 

[dantay]

I'm amazed this thread is still around.

Why are people using iMacs, built for consumer applications like browsing the web, watching movies and playing games, for professional graphic work? That's what the Pros are for.

"But you don't need a Pro to do professional graphic work!"

Well, if you're noticing uneven LCD backlighting, obviously YOU DO. Most people don't notice it. I bought a new 24" a month ago and there very well can be uneven lighting -- I don't notice it. What I do notice is how nice videos look, how smooth Warcraft runs on it and how the computer itself is a decent-looking addition to my den.

If color and lighting is so important to your work, you need to buy the products THAT HELPS YOU COMPLETE YOUR JOB -- not skimp out and buy a consumer computer. No one gets a free phone from their local cellphone company then wonders why it doesn't email as well as a Blackberry. No one buys a Prius and expects the performance of a Ferrari. Why buy a consumer computer when your needs are obviously going to be met much better by a Pro?

"I can't afford one..."

Well, that's another matter entirely. Until you can, you'll have to accept the fact that cheaper computers and screens may not give you the results you're looking for.

What a helpfull post......now we know.....thanks

 

[glossywhite]

Either Apple are becoming terrible with quality control, or this thread has attracted the eternally nitpicking members of society. I tend to lean towards the latter.

Copy & Paste is a wonderful thing, as is the internet a wonderful FUD amplifier. You guys should get out more, SAD.

 

[dantay]

Either Apple are becoming terrible with quality control, or this thread has attracted the eternally nitpicking members of society. I tend to lean towards the latter.

Copy & Paste is a wonderful thing, as is the internet a wonderful FUD amplifier. You guys should get out more, SAD.

We're on a roll with the helpfull posts!

 

[glossywhite]

We're on a roll with the helpfull posts!

I wasn't attempting "helpful" posting. This is just nitpicking, because they're PLAINLY SOLD AS *CONSUMER* MACS!. I am not saying this makes the "problem" (?) go away, but it's all relative to choosing the right screwdriver for the size of screw.

Period.

 

[dantay]

I wasn't attempting "helpful" posting. This is just nitpicking, because they're PLAINLY SOLD AS *CONSUMER* MACS!. I am not saying this makes the "problem" (?) go away, but it's all relative to choosing the right screwdriver for the size of screw.

Period.

I don't think its 'nitpicking' to expect a screen with minimal bleed and no colour gradient.....i've not seen these issues on other manufactures (far cheaper) 'consumer' machines. If you have a 24" aluminium iMac and have something usefull to post thats great.....as you clearly don't.....don't

 

[SaSaSushi]

I wasn't attempting "helpful" posting. This is just nitpicking, because they're PLAINLY SOLD AS *CONSUMER* MACS!. I am not saying this makes the "problem" (?) go away, but it's all relative to choosing the right screwdriver for the size of screw.

Period.

As a 24" mid-2007 iMac owner who had two gradient-affected LCD panels of varying levels before my current gradient-free one I can say absolutely that what you wrote above is utter BS.

A "Consumer" label is no license for selling machines with horrid left to right gradients and washed out yellowing effects in the center of grey screens.

I would absolutely urge KingScooty to return his for a replacement and do know that good 24" iMac displays are out there. Dantay and I, among many others, are living proof.

Don't settle for a defective display. You did pay a whole lot of cash and you absolutely deserve quality.

 

[glossywhite]

I don't think its 'nitpicking' to expect a screen with minimal bleed and no colour gradient.....i've not seen these issues on other manufactures (far cheaper) 'consumer' machines. If you have a 24" aluminium iMac and have something usefull to post thats great.....as you clearly don't.....don't

"Clearly" seeing as you are the authority on all Macs sold, and to whom! got to laugh at you really for that stupid comment, but hey - thanks for making me laugh - made my day.

Anyhow kids, I'll leave you to your inane whining. Hope you resolve these 'issues'. Take a hammer to the retailer and sort it out with threats

 

[KingScooty]

I wouldn't class the top of the range imac as JUST a consumer product. I would expect it to perform just under the low range mac pros. I just don't understand why there's STRICTLY a consumer market and pro market. If that's the case, then there's a MASSIVE grey area in the middle of apples product line that needs attention.

Does that mean freelancers (and anyone who wants to do just a bit more than fanny about with family pictures and browse the web) is required to purchase a PRO machine?

That's the biggest pile of bollocks i've ever heard.

 

[dantay]

"Clearly" seeing as you are the authority on all Macs sold, and to whom! got to laugh at you really for that stupid comment, but hey - thanks for making me laugh - made my day.

Anyhow kids, I'll leave you to your inane whining. Hope you resolve these 'issues'. Take a hammer to the retailer and sort it out with threats

Thanks for making me laugh....enjoy your eMac

 

[dantay]

I wouldn't class the top of the range imac as JUST a consumer product. I would expect it to perform just under the low range mac pros. I just don't understand why there's STRICTLY a consumer market and pro market. If that's the case, then there's a MASSIVE grey area in the middle of apples product line that needs attention.

Does that mean freelancers (and anyone who wants to do just a bit more than fanny about with family pictures and browse the web) is required to purchase a PRO machine?

That's the biggest pile of bollocks i've ever heard.

LOL! Nice one

 

[KingScooty]

As a 24" mid-2007 iMac owner who had two gradient-affected LCD panels of varying levels before my current gradient-free one I can say absolutely that what you wrote above is utter BS.

A "Consumer" label is no license for selling machines with horrid left to right gradients and washed out yellowing effects in the center of grey screens.

I would absolutely urge KingScooty to return his for a replacement and do know that good 24" iMac displays are out there. Dantay and I, among many others, are living proof.

Don't settle for a defective display. You did pay a whole lot of cash and you absolutely deserve quality.

I'll take your advice Going to my local authorised apple repairer on saturday to get my screen replaced There's also a weird clicking noise coming from the back-top left of the machine when just the display is set to sleep. Heard that's not normal LOL.

Wish me luck I'll report if things happen for the better!

 

[Leon Kowalski]

I wasn't attempting "helpful" posting.

Congratulations. You succeeded brilliantly.

This is just nitpicking, because they're PLAINLY SOLD AS *CONSUMER* MACS!.

In that case, you should *PLAINLY* be able to furnish a link to substantiate
that claim -- while retracting the CEO's original representations. ...huh?

"Even better" ... "upgraded" ... "more professional!" -- Steve Jobs, Aug 2007

LK

 

[dantay]

I'll take your advice Going to my local authorised apple repairer on saturday to get my screen replaced There's also a weird clicking noise coming from the back-top left of the machine when just the display is set to sleep. Heard that's not normal LOL.

Wish me luck I'll report if things happen for the better!

I had that clicking sound on my one of the units i had....did it on a complete shut down too.....only stopped when the unit was switched off at the socket. I'd get the whole thing replaced if I was you.....ideally wouldn't have someone pulling my new mac to bits either way.

 

[SaSaSushi]

There's also a weird clicking noise coming from the back-top left of the machine when just the display is set to sleep. Heard that's not normal LOL.

No, a ticking sound is not normal either, although glossywhite will probably tell you that you shouldn't complain about it in a "consumer" machine.

Good luck on the replacement and do keep us posted.

 

[KingScooty]

I'd prefer to get a full replacement than have the poor guts of my current one ripped out and replaced.

But are there better odds requesting a decent screen put into my current mac, or playing russian roulette with the delivery of a full replacement?

My work has just this second had an imac delivered. Week 20 from Czech and there's is no bleeding, colours are consistent across the screen. Only thing i can see is it gets a lil bit darker towards the right. Still heaps better than mine.. makes me envious lol.

Are your screens like this new one? Or are they even better?

 

[KingScooty]

Actually, i tell a lie. The work iMac gets really dark towards the right. On the apple website with safari full screen, the left side appears really bright for 1/3 of the screen, then it's not so bright for the next 1/3 then the last 1/3 of the screen is really dim looking :|

There's no hope

 

[dantay]

Actually, i tell a lie. The work iMac gets really dark towards the right. On the apple website with safari full screen, the left side appears really bright for 1/3 of the screen, then it's not so bright for the next 1/3 then the last 1/3 of the screen is really dim looking :|

There's no hope

Mine is uniform in colour and brightness......no bleed at all that i can see in a dark room on a black screen......maybe the change over on the screen is during week 20.....my mates is 7000 odd in the units run.....maybe your new work unit is prior to that? I still think if you get a VM unit later than week 20 you stand a good chance of getting a decent screen.

 

[KingScooty]

Just noticed a typo in one of my previous posts. The work machine serial is: VM822XXXXXX...

So it's Czech Republic, made in week 22 of 2008.
It's production number is 31435 within that week.

:/

I'm just about to phone up apple care and see if i can get a replacement instead of a repair. Also going to ask how widespread this problem is. I'd like to know what they have to say about it.

 

[sir. mac]

I would absolutely urge KingScooty to return his for a replacement and do know that good 24" iMac displays are out there. Dantay and I, among many others, are living proof.

Would you care to upload a photo of your fine screen? My screen is week 22 and I just decided that I really think this is a keeper. As you can see below on the photo, there is a slight reddish tint on the right side, but since backlight bleed is almost non-existent and this is only noticable against a pale white background I call decent. Would you agree, or is your screen flawless in comparison?

If you find the time please upload a similar photo as it would surely affect whether I´ll be keeping this past the 14 day period.

 

[sfroom]

This is very troubling. I would be very appreciative if anyone ordering a 2008 iMac could post their experiences here. It seems from the above poster that the problems may not be resolved after all post week 20.

I'm looking forward to purchasing a 3.06 iMac next monday (barring the release of an xMac, lol!). Every aluminum iMac I've seen suffers from these problems, to varying degrees.

I can tolerate moderate backlight bleeding...but the gradient and color cast are intolerable!

I'm surprised that this problem isn't receiving more media attention.