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bigrasmusdk

macrumors member
Original poster
Nov 11, 2008
35
0
Hey

I just received my brand new MBA 2.0 from Apple Store, but there were NO FOUR FINGER SWIPE on it ? The 3 tech support guys I went through, were all clueless to what was wrong, they checked firmware, software etc... nothing wrong but the four finger swipe was not on my MBA 2.0

So I am getting a replacement, unfortunately now I have to wait again... Anyone else with this problem ?
 

bigrasmusdk

macrumors member
Original poster
Nov 11, 2008
35
0
I received mine today. Just checked, no four finger swipe here either.

FOR ME it does seem to be a hardware issue, and not a software issue. Since we have the same build number as US customers with working 4 finger swipe
 

Luvion

macrumors newbie
Aug 14, 2006
23
2
NL
FOR ME it does not seem to be a hardware issue, but a software issue, I think we got a "wrong" customized version of OS X, maybe that for the old MBA

A software issue is indeed likely. But is returning it going to help? The next one might have the same issue.
 

bigrasmusdk

macrumors member
Original poster
Nov 11, 2008
35
0
This problem seems to only affect customers in Europe or Asia, and NOT US/Canadian customers...
 

deriko100

macrumors 6502
Jul 29, 2008
466
0
New York
The macbook air has a 4 finger swipe? Never knew, anyways good luck on getting a replacement, also I was in between getting a air and a macbook pro classic or 2.0 macbook air, could you provide me with any geekbench tests or anything?
 

bigrasmusdk

macrumors member
Original poster
Nov 11, 2008
35
0
could anyone with working 4 finger swipe please upload their TrackPad.prefPane files and .kext files
 

jbredcar

macrumors newbie
Jun 10, 2008
7
0
I just bought my new MacBook Air from the Apple Store Bluewater and it has no 4-way swipe either!
 

bigrasmusdk

macrumors member
Original poster
Nov 11, 2008
35
0
I just bought my new MacBook Air from the Apple Store Bluewater and it has no 4-way swipe either!

This seems to be a bigger problem than I thought, I informed the Apple Care about the many incidents but the rather punk-ass supporter said "you want my job ?", And I replied, Listen I'm just trying to help you help me..

So 3 different MBA 2.0 from 3 different countries, this can't be no coincidence
 

bigrasmusdk

macrumors member
Original poster
Nov 11, 2008
35
0
Hey you with the working four finger swipe could you please upload the Trackpad.prefpane and the 2 .kext files AppleUSBTopCase.kext and AppleUSBMultitouch.kext

OR at least provide us with your version of OS X mine is 10.5.5 (Build 9F2523)
 

dogg

macrumors 6502
Jul 9, 2008
369
212
Scotland
Received my MBA 2.0 today. No 4 finger swipe, and i have the horizontal line issue.

Not happy!!!
 

r6girl

Administrator/Project Manager
Staff member
Sep 6, 2003
1,734
81
New England
I bought my Rev. B Air on Friday and 4-finger swipe works for me. I did do a clean install of OS X immediately (following the directions in the sticky posted in this forum) and applied all software updates that appeared afterward...
 

hayduke

macrumors 65816
Mar 8, 2005
1,177
2
is a state of mind.
The macbook air has a 4 finger swipe? Never knew, anyways good luck on getting a replacement, also I was in between getting a air and a macbook pro classic or 2.0 macbook air, could you provide me with any geekbench tests or anything?

FYI,

The brilliance of Multi-Touch.

MacBook Air includes a spacious trackpad with Multi-Touch technology. You can pinch, swipe, or rotate to zoom in on text, advance through a photo album, or adjust an image. Or try out the new four-finger swipe. With this gesture, you can navigate up and down to use Expose modes or left and right to switch between applications.​

From: http://www.apple.com/macbookair/features.html
 

jbredcar

macrumors newbie
Jun 10, 2008
7
0
Looks like the US models are fine, but UK and Japanese have issues as far as I can tell (UK for definite as I have one).

I did a fresh install from the DVD and the problem remains.
 

HLdan

macrumors 603
Aug 22, 2007
6,383
0
I just received my 1.86Ghz/SSD Air yesterday and the 4 finger swipe works well. I reformatted the SSD with the included OS X restore disc and the 4 finger swipe works well. No issues here, although I am in the U.S. I don't believe that we are the only ones getting the correct software.
 

Cynicalone

macrumors 68040
Jul 9, 2008
3,212
0
Okie land
Is your machine A/O.K.? I.E. no lines etc?

No problems at all. I have been stress testing it for a week now. Streaming HD video on my home network. Watching video online, watched the entire Sunday Night Football game no problems. I want to make sure it's worth the money since I'm upgrading from a 1st Generation Air. They seem to have fixed the heat issues as far as I can tell.
 

kurasu

macrumors newbie
Nov 11, 2008
1
0
berlin
No four-finger sweep for me either, mine was delivered yesterday from the german apple store. (1.86/SSD)
 

AndyGarton

macrumors member
Sep 15, 2007
79
39
No four finger swipe on my UK machine either, even after a clean install from the "Macbook Air" OSX disks. On the bright side, I don't have the screen lines issue.
 
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