Well... who remembers my transmission story? (2006 Grand Prix with 36K mile warranty goes kaput at 41K miles). Well, I asked a Chevy dealer (GM) to gimmie a second opinion. Sure enough; I need a complete transmission rebuild.
They want $3200. I have ZERO money, being in college, and already trying to make car/insurance/phone/loan payments each month. I tell them I'll just pay the $90 diagnostics fee, and I'll have to figure something else out...
When I go to pick up my car, I learn they tore it apart without me asking!!!
So, I gave them a car that could go short distances, and $90 later, they give me a car that will not START, the security system is GONE, there is no power to the seats or windows (but the battery is connected... the radio works), the HUD is completely FUBAR'd, and I can't even enter my trunk as the keyless entry is dead.
I look at my trunk:
This is just one of the three boxes in my trunk. Not only did they remove my transmission without my permission, they TORE IT APART!
In addition, they treated me like scum while I was dealing with them. Zero customer service skills. Very rude.
I was pissed! But... it turns out, so was my GF's dad when he heard about it... AND, he's personal friends with the state's Attorney General... He gave the GM dealer HELL from what I hear... and after a month of getting diagnostics, dealing with crappy service, and waiting for it to get fixed, I got my tranny rebuilt for FREE!
The dealership, while crappy in the beginning, really came through. And I'm very happy. My car seems to be running smoothly! Although, I now have a slight oil leak... so, I will likely take it back up during spring break to get it checked out. Still, though, I'm satisfied
Here it is as I unload stuff at my dorm: