How utterly frustrating! I bet they didn't even touch it. I'd still suggest contacting the BBB but it probably won't be worth the bbbs time.
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Pixel 3/Pixel 3 XL
- Thread starter nviz22
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How utterly frustrating! I bet they didn't even touch it. I'd still suggest contacting the BBB but it probably won't be worth the bbbs time.
Yeah not sure what BBB is.
To add to my frustrations, I've got the Pixel back now after causing a scene on collection, and it won't update. I think it's trying to do a security update but I'm getting a "cannot install system update". I've tried on wifi, off wifi, but nothing works.
Urgh.
To add to my frustrations, I've got the Pixel back now after causing a scene on collection, and it won't update. I think it's trying to do a security update but I'm getting a "cannot install system update". I've tried on wifi, off wifi, but nothing works.
Urgh.
Hold down on the home screen and click Home Settings. Make sure the option is selected.
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So my Pixel 3 still hasn't been able to install any security / system update since I got it back from repair.
I've now raised an official complaint with John Lewis due to this and they advised there was an internal error which resulted in the phone being stuck at the repair centre for the whole 28 working days.
I told them there was no way I was sending it for repair again, when this second fault has now developed when it was in their care. However, that is my only option.
I just chatted with Google on the chat function in settings (so cool, btw) and they did some troubleshooting and it still won't update. They've advised me to do a factory reset and try again. If it still doesn't work I'm to contact them again.
Sigh.
I've now raised an official complaint with John Lewis due to this and they advised there was an internal error which resulted in the phone being stuck at the repair centre for the whole 28 working days.
I told them there was no way I was sending it for repair again, when this second fault has now developed when it was in their care. However, that is my only option.
I just chatted with Google on the chat function in settings (so cool, btw) and they did some troubleshooting and it still won't update. They've advised me to do a factory reset and try again. If it still doesn't work I'm to contact them again.
Sigh.
Update. Google asked me to try a factory reset which didn't help - updates could still not be installed.
They asked me for proof of repair which I emailed over to them when I got in from work.
They then advised that I can return my device to them and they will send me out a replacement in 10-15 days.
Fantastic.
At last, some good service!
It means I can now tell John Lewis to go and **** themselves (which I will be doing) - but it does also mean I'm going to be without a phone for two weeks. So I shall order one tonight, and return it within 14 days until my new Pixel 3 comes in!
I may take a punt on any random phone that piques my interest given that I'll just be returning it.
They asked me for proof of repair which I emailed over to them when I got in from work.
They then advised that I can return my device to them and they will send me out a replacement in 10-15 days.
Fantastic.
At last, some good service!
It means I can now tell John Lewis to go and **** themselves (which I will be doing) - but it does also mean I'm going to be without a phone for two weeks. So I shall order one tonight, and return it within 14 days until my new Pixel 3 comes in!
I may take a punt on any random phone that piques my interest given that I'll just be returning it.
Update. Google asked me to try a factory reset which didn't help - updates could still not be installed.
They asked me for proof of repair which I emailed over to them when I got in from work.
They then advised that I can return my device to them and they will send me out a replacement in 10-15 days.
Fantastic.
At last, some good service!
It means I can now tell John Lewis to go and **** themselves (which I will be doing) - but it does also mean I'm going to be without a phone for two weeks. So I shall order one tonight, and return it within 14 days until my new Pixel 3 comes in!
I may take a punt on any random phone that piques my interest given that I'll just be returning it.
Think the phones issue has anything to do with your L-O-C........
Glad to hear they are resolving for you, but sucks you had to go through all that. Frustrating!
Think the phones issue has anything to do with your L-O-C........
Glad to hear they are resolving for you, but sucks you had to go through all that. Frustrating!
You're blocked...
Yes, very frustrating, but glad Google can provide a resolution.
Look like Android 10 is coming Sept 10?
I mis-read the article...It is Sept 3rd...sorry!
EDIT:
"It seems that Android 10 will be officially released for Pixel phones on September 3, 2019."
https://www.phonearena.com/news/Android-10-release-date-confirmed-official-Pixel_id118451
I mis-read the article...It is Sept 3rd...sorry!
EDIT:
"It seems that Android 10 will be officially released for Pixel phones on September 3, 2019."
https://www.phonearena.com/news/Android-10-release-date-confirmed-official-Pixel_id118451
Last edited:
Android 10 is out for Pixels! OTA's should be hitting Pixels soon!
https://www.androidpolice.com/2019/09/03/android-10-is-rolling-out-to-pixels-starting-today/
https://www.androidpolice.com/2019/09/03/android-10-is-rolling-out-to-pixels-starting-today/
Do I need to leave the beta and go back to stock to receive the update? Or if being on Android Q beta 6, will I still get the official release?
honestly, I'm not 100% sure. I'd wait until the OTAs start hitting phones and see what yours does. I would hate for you to take all the time to go back to pie and then 10 right away. I'll update here when it hits my 3a. I'm on stock pie
You will get the official release and do not need to go back to stock. (I read that the other day as I too was curious)
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Side-loaded Android 10 onto my 3a, all is well. First thing I did was set all my apps except for Google to only use location while using said apps. Interested to read reports of everyone's battery life on 10 vs. 9. Please post experiences!
On all the betas I've been getting 7-9 hours out of my 3a XL, can't see the final release changing that. Now if the 4XL can match that, happy days!
The update automatically popped up for me, installing now .
.
nice!
Android 10 for my 3a is here too... I was on stock pie before
Android 10 for my 3a is here too... I was on stock pie before
Just done my 41mb update for Android Q final release. Still took almost an hour to complete everything. One thing I hoped would come back is dark mode for Instagram via the force dark option. Sadly it's still light.