Standard is 2nd day. $15 to upgrade to next day. Looks like if you aren't a premier customer overnight is standard but when you receive a service discount they get you where they can.
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Premier Customers Only - What's your status?
- Thread starter SirChaos
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Standard is 2nd day. $15 to upgrade to next day. Looks like if you aren't a premier customer overnight is standard but when you receive a service discount they get you where they can.
Same here. I was just charged for 2 iPhones. AND they did say it would only charge when shipped.....so....it could mean overnight shipping?
They did it about a half hour ago.
I ordered through Premier on the 10th as an upgrade. The order still shows processing/backordered. I called tonight and was told that all orders were shipping on Friday, which is the release date. I asked about the shipping method, since they are all supposed to be shipped overnight, and I was told that it would be shipping 2nd day, because I didn't choose the $15 overnight option.
Correct, it is 2nd day for premier or overnight for regular at&t customers and orders through apple directly. While it sucks ill pay $15 for shipping to save 21% a month on service.
Changed order data
While the Premier site remains unchanged, the main ATT site has some new and interesting data...
The order has changed, and the backorder status is now 0.
BEFORE:
AFTER:
While the Premier site remains unchanged, the main ATT site has some new and interesting data...
The order has changed, and the backorder status is now 0.
BEFORE:
AFTER:
when did you place your order again?
update: literally a minute later... lol... i just checked my Att.com order status and it is no long on backordered as well. I placed my order on the 9th around 2 pm. although, i still have no activity on my bank account.
update: literally a minute later... lol... i just checked my Att.com order status and it is no long on backordered as well. I placed my order on the 9th around 2 pm. although, i still have no activity on my bank account.
While the Premier site remains unchanged, the main ATT site has some new and interesting data...
The order has changed, and the backorder status is now 0.
BEFORE:
AFTER:
My order is no longer listed as backordered also.
Same with mine. Looks like they are getting ready to update with ship numbers tomorrow.
Unfortunately I didn't get the option when I ordered the phone to do overnight shipping (did 2nd day as the default) so it looks like I won't get it till Monday.
Screwed for being a "premier" customer, yet again.
Unfortunately I didn't get the option when I ordered the phone to do overnight shipping (did 2nd day as the default) so it looks like I won't get it till Monday.
Screwed for being a "premier" customer, yet again.
My order is no longer backordered also. Woo hoo! We did not get lost in the system!
Those of you referring to 2nd day shipping...are you just going off what the Premier site at check-out, because nothing about this process has been customized for the iPhone whatsoever like it has on Apple and ATT (mention of the 19th specifically). If if was 2 day shipping they would have (should have) sent them out earlier today. Come to think of it, I don't think I even had a shipping choice.
Or did a rep tell you? Everyone is getting told different things from reps. shipping on the 19th/shipping for delivery on the 19th; next day/second day blah blah blah. Hopefully we get tracking numbers tomorrow (not that they've been very accurate).
Edit: here is a response from AT&T on their Facebook page regarding Premier orders and delivery date. Same "as early as" language but no different from Apple/ATT orders who will get their phones on the 19th.
Those of you referring to 2nd day shipping...are you just going off what the Premier site at check-out, because nothing about this process has been customized for the iPhone whatsoever like it has on Apple and ATT (mention of the 19th specifically). If if was 2 day shipping they would have (should have) sent them out earlier today. Come to think of it, I don't think I even had a shipping choice.
Or did a rep tell you? Everyone is getting told different things from reps. shipping on the 19th/shipping for delivery on the 19th; next day/second day blah blah blah. Hopefully we get tracking numbers tomorrow (not that they've been very accurate).
Edit: here is a response from AT&T on their Facebook page regarding Premier orders and delivery date. Same "as early as" language but no different from Apple/ATT orders who will get their phones on the 19th.
i know, me too. I didn't select overnight. I figured, why even have the option if we should be able to get our orders the 19th and not earlier. But then all this happened.......we all know the rest.....
Ya from what ive heard, Reps are ill informed but rather than saying "I dont know" they say what they are told to say. I personally have dealt with numerous reps while trying to order/track my iphone and their range of knoledge on the subject ranged from expert to what i would expect John Mcains knoledgeon the subject to be.
I say everyone relax, worrying will not change the day your phone arrives, lets just wait and see..... all we can do now.
My backorder status just dropped off too, after 7 days of no activity.
I believe I had the overnight ($15) or 2-day ($0) option, and I selected 2-day since I thought it was going to arrive on the 19th regardless.
The rep I spoke with said that they will mail them according to two day and overnight selections, though. So, I should've selected overnight and not just assumed that since Apple waived the express fee, since all preorders are supposed to be delivered on 19th, so would AT&T.
I believe I had the overnight ($15) or 2-day ($0) option, and I selected 2-day since I thought it was going to arrive on the 19th regardless.
The rep I spoke with said that they will mail them according to two day and overnight selections, though. So, I should've selected overnight and not just assumed that since Apple waived the express fee, since all preorders are supposed to be delivered on 19th, so would AT&T.
What you failed to take into account was the AT&T douche factor. Apple store preorders didn't even have to pay a shipping charge and they are getting theirs the 19th.
In all fairness to ATT, i think it is because Apple designed their sales site for the iphone from the ground up and ATT stuck it into its existing sales site which by defult asks what kind of shipping one wants on their phone.
Yay for me being a new AT&T customer! I don't have a phone, a credit card charge, or a tracking number, but I already love these guys.
Pretty easy to disable a radio button. They've disabled and had the whole thing in and out of maintenance on the 9th-10th. Taking care of a shipping choice should've been a breeze.
I have major iPhone blue balls.
I think the Premier people are generally misinformed. The one I talked "researched" the questions I was asking them for maybe five minutes three separate times. So, at least they took the time to find the answer out. They said my order was shipping on the 18th via FedEx but could not tell me if it was overnight or 2-day, even from looking at my invoice/order#. here is the transcript (I cut out the lines that said "BRB researching your question") from earlier today:
I think the Premier people are generally misinformed. The one I talked "researched" the questions I was asking them for maybe five minutes three separate times. So, at least they took the time to find the answer out. They said my order was shipping on the 18th via FedEx but could not tell me if it was overnight or 2-day, even from looking at my invoice/order#. here is the transcript (I cut out the lines that said "BRB researching your question") from earlier today:
This is all I get from the Business Order Status Page:
Use this page to check status.
Use your work/home number or wireless number if you are an existing customer.