I wasn't talking about newscasts, but YouTube would lose a court case, it would have to basically defend breaching copyright. If it's instructed it will take the videos down.
And Samsung are staffing some kiosks in airports to help those customers being caught by the flight ban:
http://m.pocketnow.com/2016/10/18/airport-kiosks-for-galaxy-note-7-returns
So they are trying, as for customer surveys they do seem to carry them out, but I've seen some websites claim these surveys state X amount of people will leave Samsung but then the same websites report only X amount of people have actually left Samsung and it's a lower amount then first reported....