Samsung phone explodes in little 6 year old boy’s hands, burns him

[ag29]

It's definitely most likely the parents had no idea. They could be super busy doing other things and aren't very tech savy people.

The boy was watching videos and playing games. The phone got hot and instead of shutting it off like it's supposed to when the temperature in the phone gets really hot, the battery inside the phone exploded. Definitely Samsung's fault.

 

[Michael Goff]

If the parents knew about the recall, then yes, that was careless of them. But it is entirely possible they didn't know. It depends on when they got a notice from their carrier. I didn't get an email notice from Samsung urgently telling me to shut off the Note 7 (that I already returned last week) until Saturday morning--the 10th. It was an email, not a text, so could have easily been overlooked by the parents in the barrage of welcome emails and junk sent by Samsung. And it is well over a week since they notified carriers.

My carrier, AT&T was far more proactive and contacted me via text as soon as Samsung had informed them of the problems. Still, most of what I learned of the problem, I learned here on this forum well before AT&T contacted me.

My issue is that he's saying it's bad parenting, an easy accusation to throw around from people who normally aren't parents.

 

[ronntaylor]

Samsung should have worked with authorities much sooner for an official recall. And never should have mentioned that just one in 42,000 Note 7s may be affected. That gave a false sense of security. Couple that with the lack of a coherent return/exchange regime (carriers coming up with their own plans, including between authorized resellers and corporate stores, etc) and many users not having another phone available for possibly weeks, something like this was bound to happen.

The fault lies entirely on Samsung.

 

[hallux]

A sealed battery problem which I hope they rectify by going removable for the Note8. Karma on planned obsolescence with this non removable crap. I don't want to base my lifetime usage with a phone from a sealed battery's life expectancy. I want to control my own fate with my phone. Leave the planned obsolescence, disposable fashion accessories for the iPhone users.

The battery being non-removable is not a direct cause of this problem. Yes, a removable battery would make the recall MUCH easier to perform as they wouldn't have to swap out entire phones. Even a removable battery could have had this problem (and some have, with spectacular results).

 

[nviz22]

I saw a report on my local news channel. They're trying to get the message across. I hope the little guy feels better and does not have any permanent damage. The amount of mental trauma must be tough to endure as well.

 

[ceva321]

Another earth is flat, Tinfoil hats protect you, well done there.

Whatever, like people don't try scams, some people are just so gullible.

 

[Suckfest 9001]

Whatever, like people don't try scams, some people are just so gullible.

You liked my post, but it was actually sarcastic and was designed to make fun of people who are trying to say it's a scam.

Might wanna unlike it, thanks.

 

[ronntaylor]

Now American Airlines is apparently prohibiting any Samsung phone being turned on or charged during flights. I'm not surprised. Apparently some of Samsung other phones have had battery problems. They were just sued by a construction worker that suffered severe burns due to an exploding Galaxy S7 in May. That's why some international airlines are banning the Note 7 from flights entirely and I'm sure other Samsung phones will follow suit. Why take chances?

 

[5105973]

Now American Airlines is apparently prohibiting any Samsung phone being turned on or charged during flights. I'm not surprised. Apparently some of Samsung other phones have had battery problems. They were just sued by a construction worker that suffered severe burns due to an exploding Galaxy S7 in May. That's why some international airlines are banning the Note 7 from flights entirely and I'm sure other Samsung phones will follow suit. Why take chances?

This needs to be looked into. I'm not sure if it's a battery problem or not but I've been scouring around the net and come across other people like me complaining their S7's are running hot, randomly, like mine and getting hot in pockets, like mine. I can be using mine just fine and then stick it in my pocket and feel it heating up. I take it out and it's warmer than I would expect it to be. I am carrying the SE in the other pocket at the same time and it's not doing that. My husband surmises there's a lot of hidden processes running that need to be killed. He had to download an app that discovered s lot of hidden processes running that were killing his battery.

If there's a process going amok and causing the phone to overheat I suppose it could overheat and ignite the battery. Neko Atsume heated my Note 7 up really hot on my hand very fast. I never shut down and uninstalled an app so fast! I run it on my iPad mini usually. It was just the one time, but imagine that sort of thing occurring in a phone shoved in someone's pocket where the heat can't dissipate and happening so fast the person doesn't get a chance to stop it.

Some people commented the random draining and overheats came after a forced update through their carrier. Whatever the case, Samsung needs to look into it. I love the features and styling and feel of their phones but I don't need my phone to double as a flat iron.

 

[Sensamic]

Ok, I've got a serious question... How is it possible Samsung didn't see this in their pre-release testings? I mean, I'm sure they test their phones during weeks or months before announcement and release, right? Didn't any Note 7 explode in their hands?

 

[jigo]

Turns out it wasn't a Note 7. Was a Samsung Galaxy Core.

http://www.nbcnewyork.com/news/loca...nd-Explosion-Brooklyn-New-York-393131791.html

 

[mtneer]

How hard is it for Samsung to send out a list of IMEI's sold in the United States so that they can check for activity on their networks? And then have someone call the user to warn them about the issue?

 

[ucfgrad93]

Hopefully the boy will make a complete and fast recovery.

 

[MasterRyu2011]

Turns out it wasn't a Note 7. Was a Samsung Galaxy Core.

http://www.nbcnewyork.com/news/loca...nd-Explosion-Brooklyn-New-York-393131791.html

On the one hand, this does at least unconfirm that a Note 7 phone is exploding while not charged. On the other hand, it opens up Samsung to more trouble as the Note 7 is not the only phone with issues. On the third hand, it goes to show that you should never buy a cheap phone. On the last hand, the Samsung brand is getting beat up regardless.

 

[macfacts]

Turns out it wasn't a Note 7. Was a Samsung Galaxy Core.

http://www.nbcnewyork.com/news/loca...nd-Explosion-Brooklyn-New-York-393131791.html

Lol, it was the grandpa that said it was a Note 7.

 

[Savor]

Now this story I believe. Caught it the moment it happened. This is for S7.

https://www.thesun.co.uk/news/17721...in-teachers-hands-in-the-middle-of-busy-cafe/

Samsung did claim water-resistant. Not fire-resistant. I noticed she was holding it. This wasn't fast-charging. Again, Note7 isn't the only model to be guilty of this. Been happening for years on other phones including iPhones. Usually with some cheap, Chinese charger.

For Note7 owners, should you be worried? FAA is getting really paranoid like the media narrative on Anthrax after the 9/11 attacks. I lived in SoCal, and they focused so much on brush fires just to tell a story when rarely I saw them. People should watch Nightcrawler (2014). So less than 40 incidents now represents 1M Note7 owners? Toyota had a recall which actually killed people. Did everyone stop buying Toyota?

Good publicity for iPhone 7/7 Plus purchasers though. Nice timing, Samsung. SMH. And guess what? Note7 for me, baby! Until it personally affects me like burning my own hand or exploding is when it starts to matter to me. Defects happen from any manufacturer. That's reality. Don't let random stranger horror stories scare you. Media loves telling fluff or horror stories anyway.

Like Captain America said in Age of Ultron, "If you get killed.. walk it off."

What's cookin'? iPhone 5s

Google search battery explosion with iPhone, HTC, Samsung, or whatever. S*** happens. Walk it off. Don't run away from it.

 

[mi7chy]

Never take a tabloid at face value. The phone model still isn't 100% correct. It's the 2014 Galaxy Core Prime and not the 2013 Galaxy Core. It has a removable 2000mAh battery so even lower energy potential than the Note 7 3500mAh which is considered low relative to 5000+mAh RC batteries that deserve respect as far as fire potential vs just smoking. Curious what cracked the screen since a swelling battery would just push off the back cover and pop out.

Here's a video of subjecting a Galaxy Core Prime to flammable spray fire. Pretty resilient until repeated torching directed inside battery compartment. Skip to 4:50 if you don't want to watch the whole video.

 

[Sevanw]

Mods should close this thread as it's been confirmed the phone was not a Note 7.

 

[Truefan31]

Likewise if someone was gifted a phone, or bought from Swappa / craigslist or similar - they too would not get any email or carrier message.

Likewise even if the device was turned off, the situation in this case seems to be a child was being minded by a grandparent. Children being children can pick up anything and turn it on, the grandparent likely would not have known anything was wrong.

Likewise there has been a plethora of misinformation on the internet about this 'only' affecting devices if they were being charged. That was said/claimed/reiterated a number of times in this forum too by members here.

There is far far too much deflection & excuses going on in the forum. This is not Apple's fault or anything to do with apple. This is not fault of parents or users or even carriers. There is NO 'greater' conspiracy here other than a mess up by Samsung.

This is simply Samsung having serious QC issue, that is a greater problem than people first assumed, and whilst Samsung did at least make an effort to combat this with a voluntary recall early, the fact remains that they need to do more. Mandatory national TV / Radio and News/Press spots highlighting the recall - something I am sure Samsung has wanted to avoid, should be implemented as is usual for an 'official' recall.

Good points. I agree, I'm not sure why Apple is even being mentioned in this thread. Now in the us alone there's been over 70 cases. I don't give Samsung, or any company really, some moral credit for doing a voluntary recall knowing the potential hazards. They did it to avoid litigation. There were still retailers selling the note 7s as consumer reports discovered. Oh but Samsung cares about the customer right? Please.

Went from 2 reported to 7 to 35 to now at least 70 in the us alone. Something mandatory needs done and quickly.

 

[5105973]

Ok, I've got a serious question... How is it possible Samsung didn't see this in their pre-release testings? I mean, I'm sure they test their phones during weeks or months before announcement and release, right? Didn't any Note 7 explode in their hands?

That's a very very good question. The phones were out barely two weeks when the explosions started happening.

 

[I7guy]

Now this story I believe. Caught it the moment it happened. This is for S7.

https://www.thesun.co.uk/news/17721...in-teachers-hands-in-the-middle-of-busy-cafe/



Samsung did claim water-resistant. Not fire-resistant. I noticed she was holding it. This wasn't fast-charging. Again, Note7 isn't the only model to be guilty of this. Been happening for years on other phones including iPhones. Usually with some cheap, Chinese charger.

For Note7 owners, should you be worried? FAA is getting really paranoid like the media narrative on Anthrax after the 9/11 attacks. I lived in SoCal, and they focused so much on brush fires just to tell a story when rarely I saw them. People should watch Nightcrawler (2014). So less than 40 incidents now represents 1M Note7 owners? Toyota had a recall which actually killed people. Did everyone stop buying Toyota?

Good publicity for iPhone 7/7 Plus purchasers though. Nice timing, Samsung. SMH. And guess what? Note7 for me, baby! Until it personally affects me like burning my own hand or exploding is when it starts to matter to me. Defects happen from any manufacturer. That's reality. Don't let random stranger horror stories scare you. Media loves telling fluff or horror stories anyway.

Like Captain America said in Age of Ultron, "If you get killed.. walk it off."

What's cookin'? iPhone 5s


Google search battery explosion with iPhone, HTC, Samsung, or whatever. S*** happens. Walk it off. Don't run away from it.

That's some sound and righteous logic there. Because it happens to other phones and there seems to have been 50 incidents with the Note 7 after a few weeks, walk it off, which essentially is saying ignore it. Yep stuff happens, go with the flow, when it's your turn, it's your turn and nothing will hasten it.

 

[5105973]

Now this story I believe. Caught it the moment it happened. This is for S7.

https://www.thesun.co.uk/news/17721...in-teachers-hands-in-the-middle-of-busy-cafe/

Samsung did claim water-resistant. Not fire-resistant. I noticed she was holding it. This wasn't fast-charging. Again, Note7 isn't the only model to be guilty of this. Been happening for years on other phones including iPhones. Usually with some cheap, Chinese charger.

For Note7 owners, should you be worried? FAA is getting really paranoid like the media narrative on Anthrax after the 9/11 attacks. I lived in SoCal, and they focused so much on brush fires just to tell a story when rarely I saw them. People should watch Nightcrawler (2014). So less than 40 incidents now represents 1M Note7 owners? Toyota had a recall which actually killed people. Did everyone stop buying Toyota?

Good publicity for iPhone 7/7 Plus purchasers though. Nice timing, Samsung. SMH. And guess what? Note7 for me, baby! Until it personally affects me like burning my own hand or exploding is when it starts to matter to me. Defects happen from any manufacturer. That's reality. Don't let random stranger horror stories scare you. Media loves telling fluff or horror stories anyway.

Like Captain America said in Age of Ultron, "If you get killed.. walk it off."

What's cookin'? iPhone 5s

Google search battery explosion with iPhone, HTC, Samsung, or whatever. S*** happens. Walk it off. Don't run away from it.

The link says S7 Edge but it's a regular S7 and properly reported as such in the story. It looks exactly like mine. It's hard to read an account like that and not worry more than a little when already several times I've held mine or had it in a pocket and felt it suddenly heat up for no apparent reason.

While iPhones have exploded, I don't know of a case where it was spontaneous for no apparent reason. The cases I've heard of had to do with defective off brand chargers or someone falling and the iPhone being punctured. Old iPhones with degrading batteries. There might be that one woman in China but I'm not sure of the details. And it was just the one woman. Samsung incidents are adding up. At the very least there is an overheating problem not being addressed.

 

[NT1440]

What's cookin'? iPhone 5s

Google search battery explosion with iPhone, HTC, Samsung, or whatever. S*** happens. Walk it off. Don't run away from it.

Just for clarification...this 5s is already open. Whoever did this likely punctured the battery while trying to work on it.

That's not to say that iPhones don't have this problem, it can happen with any lithium battery, but lets be honest with the things we are positing here.

 

[5105973]

Mods should close this thread as it's been confirmed the phone was not a Note 7.

No, the thread title is about a Samsung phone exploding in a child's hand and that fact remains true.

I don't want FUD spread. I don't want to see Samsung needlessly vilified because I think their Galaxy S7, S7 Edge and Note 7 designs are wonderfully innovative, feature rich, and a great alternative to iPhones. Competition is good for all of us customers and I want to see all of the manufacturers engaged in healthy competition, giving us the opportunity to get the best product for our needs. I will cheerlead any phone and manufacturer that brings something truly great to the market.

But if there are problems, especially ones that could cause injury, death, and property destruction, I want these problems called out, discussed, fixed. Not swept under the rug. I don't care if it is Touch Disease in IPhones or an overheating/potential fire hazard problem in a Samsung phone, I want to know about it. I want my fellow consumers to know about it.

These products rightly or wrongly find their way into the hands of children. The elderly. Thus, people who may be ill equipped to deal with a sudden fireball, not that any of us really are. But I shudder to think how badly things could spiral out of control if something like this happens to my mom, who has limited mobility, and my dad isn't around to help her.

 

[Sevanw]

No, the thread title is about a Samsung phone exploding in a child's hand and that fact remains true.

I believe the OP updated the title. Either way, it's a fir a phone that has no history of this. And by that account, if we all start opening threads because a phone overheated or had a bad battery, the forum would be overrun by those threads. The Note 7 reports are justified, but even so, like you said, don't want to over do it to fud.