Samsung phone explodes in little 6 year old boy’s hands, burns him

[mi7chy]

While iPhones have exploded, I don't know of a case where it was spontaneous for no apparent reason.

All lithium batteries behave the same regardless of device. I even posted a video of a RC lithium battery spontaneously failing not plugged in to anything in the "lithium battery safety ideas" thread.

 

[C DM]

All lithium batteries behave the same regardless of device. I even posted a video of a RC lithium battery spontaneously failing not plugged in to anything in the "lithium battery safety ideas" thread.

But not all by far have a defect right from the beginning (from manufacturing) and run into issues on the level of combustion just from regular use.

 

[5105973]

All lithium batteries behave the same regardless of device. I even posted a video of a RC lithium battery spontaneously failing not plugged in to anything in the "lithium battery safety ideas" thread.

They behave the same when apart from their devices. It is impossible to say for sure without a precise statistical study to back it up, but anecdotal evidence would point to there being a triggering factor or factors causing Samsung phones to experience "fireball failure" at an above average rate as compared to iPhones if you compare across models released by both manufacturers over the last year to year and a half.

I am waiting to see how things go for the Honor 8 phones. I've read one review saying that the test phone ran hot quite often. Time will tell if there is any correlation between the penchant for a processor to run hot and batteries to experience meltdowns.

At any rate there is no way I am strapping any cell phone to my face in a VR device again anytime soon.

Edit to clarify-- clearly we know about the manufacturing issue affecting Note 7 phones. My comment refers to the newly reported cases of meltdowns of Samsung phones that are not Note 7's.

 

[Shanghaichica]

Likewise if someone was gifted a phone, or bought from Swappa / craigslist or similar - they too would not get any email or carrier message.

Likewise even if the device was turned off, the situation in this case seems to be a child was being minded by a grandparent. Children being children can pick up anything and turn it on, the grandparent likely would not have known anything was wrong.

Likewise there has been a plethora of misinformation on the internet about this 'only' affecting devices if they were being charged. That was said/claimed/reiterated a number of times in this forum too by members here.

There is far far too much deflection & excuses going on in the forum. This is not Apple's fault or anything to do with apple. This is not fault of parents or users or even carriers. There is NO 'greater' conspiracy here other than a mess up by Samsung.

This is simply Samsung having serious QC issue, that is a greater problem than people first assumed, and whilst Samsung did at least make an effort to combat this with a voluntary recall early, the fact remains that they need to do more. Mandatory national TV / Radio and News/Press spots highlighting the recall - something I am sure Samsung has wanted to avoid, should be implemented as is usual for an 'official' recall.

I agree. It's definitely more serious than we first thought. At first I thought it was just a a few phones with the defect and the odds of most people having a defective device being quite slim. However it seems that it's much wider spread than was initially thought and that brings into question Samsungs QC procedures if so many were able to slip through the net undetected. A few can happen to anyone and is unfortunate but such a large number shows that there are serious QC problems. Samsung are now going as far as to tell people to turn off their phones and if not they will remotely deactivate them. This is a serious problem.

 

[Radon87000]

Its the fault of the kid's family for not returning the device.They deserved it for their ignorance.The news is literally everywhere on media.You would have to be blind to not see it

Any incidents from the day Sasmung initiated the recall are pure ignorance and we should ignore them

That's some sound and righteous logic there. Because it happens to other phones and there seems to have been 50 incidents with the Note 7 after a few weeks, walk it off, which essentially is saying ignore it. Yep stuff happens, go with the flow, when it's your turn, it's your turn and nothing will hasten it.

But we should ignore the iPhone 6 which exploded last month right?

 

[Shanghaichica]

Its the fault of the kid's family for not returning the device.They deserved it for their ignorance.The news is literally everywhere on media.You would have to be blind to not see it

Any incidents from the day Sasmung initiated the recall are pure ignorance and we should ignore them

No it's Samsung fault for making a defective device.

 

[MRU]

Its the fault of the kid's family for not returning the device.They deserved it for their ignorance.

There is no excusing your own ignorance with a statement like that. That was truly a pathetic thing to post by any measure.

 

[mi7chy]

Don't know why it's hard to believe that it can potentially happen to any lithium battery. Here are just a few. Some companies get a free pass to sweep it under the rug like the touch disease that affects 911 calling.

Now that you know facts from BS it makes more sense to pocket the phone with display facing towards body as the display assembly serves as sort of a firewall in case of battery failure and it protects the display against bumps. Worst case it's quicker to drop your pants to save your skin than trying to fish the phone out of pocket.

http://www.ksdk.com/news/local/5-on-your-side/iphone-explodes-in-st-peters-mans-pocket/265410117

http://www.pressherald.com/2014/01/31/kennebunk_student_s_cellphone_catches_fire_in_pocket_/

http://www.usatoday.com/story/news/nation/2014/02/01/newser-iphone-fire/5101833/

http://www.nbcphiladelphia.com/news...Phone-Caught-Fire-In-My-Pocket-303150061.html

http://www.khou.com/news/local/man-describes-how-iphone-6s-catches-fire-while-charging/99231628

http://www.nbcnews.com/tech/tech-ne...-after-iphone-catches-fire-mid-flight-n543516

http://www.fox5atlanta.com/news/66037216-story

http://www.ejinsight.com/20150706-tai-wai-womans-iphone-6-plus-explodes-while-being-charged/

http://www.fox10phoenix.com/news/1648947-story

 

[steve knight]

Samsung has done more faster then most car manufacturers

 

[MRU]

Samsung has done more faster then most car manufacturers

It may have been fast. But it hasn't done enough .... relying on carriers, text messages or emails to make its customers aware whilst avoiding directly publicising the potential issue or working immediately with official authorities has clearly been insufficient.

 

[I7guy]

Its the fault of the kid's family for not returning the device.They deserved it for their ignorance.The news is literally everywhere on media.You would have to be blind to not see it

Any incidents from the day Sasmung initiated the recall are pure ignorance and we should ignore them

But we should ignore the iPhone 6 which exploded last month right?

That's some additional sound and righteous logic. Comparing one iphone against 50 that exploded in a few weeks and under some type of corporate action and world scrutiny.

 

[Radon87000]

There is no excusing your own ignorance with a statement like that. That was truly a pathetic thing to post by any measure.

Its in the news everywhere.It was posted in major newspapers.Samsung has also sent out emails on the matter.It even made the news when the FAA and soem other airline regulators banned the device on planes.It couldnt be any more obvious.People dont return their device because they feel it wont happen to them as the device till now is working fine.So if people are not returning the phone,its out of their own choice.In fact if this particular case came to the court,I doubt it will even stand considering all that Samsung did on the matter.

 

[I7guy]

Don't know why it's hard to believe that it can potentially happen to any lithium battery. Here are just a few. Some companies get a free pass to sweep it under the rug like the touch disease that affects calling 911.

http://www.clark.com/iphone-explodes-man-pocket

http://www.pressherald.com/2014/01/31/kennebunk_student_s_cellphone_catches_fire_in_pocket_/

http://www.geek.com/apple/iphone-5c-catches-fire-in-childs-back-pocket-causing-severe-burns-1583867/

http://www.nbcphiladelphia.com/news...Phone-Caught-Fire-In-My-Pocket-303150061.html

http://www.khou.com/news/local/man-describes-how-iphone-6s-catches-fire-while-charging/99231628

http://www.nbcnews.com/tech/tech-ne...-after-iphone-catches-fire-mid-flight-n543516

http://www.fox5atlanta.com/news/66037216-story

http://www.ejinsight.com/20150706-tai-wai-womans-iphone-6-plus-explodes-while-being-charged/

http://www.fox10phoenix.com/news/1648947-story

Ahh deflections. I dont believe Apple has issued a recall, have they?
[doublepost=1473782584][/doublepost]

Its in the news everywhere.It was posted in major newspapers.Samsung has also sent out emails on the matter.It even made the news when the FAA and soem other airline regulators banned the device on planes.It couldnt be any more obvious.People dont return their device because they feel it wont happen to them as the device till now is working fine.So if people are not returning the phone,its out of their own choice.In fact if this particular case came to the court,I doubt it will even stand considering all that Samsung did on the matter.

Samsung will settle out of court to avoid any more damaging publicity.

 

[steve knight]

It may have been fast. But it hasn't done enough .... relying on carriers, text messages or emails to make its customers aware whilst avoiding directly publicising the potential issue or working immediately with official authorities has clearly been insufficient.

It has been what 35 phones? Been on the news too.

 

[Radon87000]

Samsung will settle out of court to avoid any more damaging publicity.

They dont have to pay them anything.If A gives B an object,a few days later informs all the buyers not to use the object.B continues using the object.A is not liable as it has already come clean on the matter

 

[MRU]

Its in the news everywhere.It was posted in major newspapers.Samsung has also sent out emails on the matter.It even made the news when the FAA and soem other airline regulators banned the device on planes.It couldnt be any more obvious.People dont return their device because they feel it wont happen to them as the device till now is working fine.So if people are not returning the phone,its out of their own choice.In fact if this particular case came to the court,I doubt it will even stand considering all that Samsung did on the matter.

There are plenty of people who are waiting for clarity as to when and where to return their devices. Not everyone got text messages or emails and there is NO OFFICIAL media awareness campaign by Samsung. Relying on blog/news articles by others to spread word is not the same thing as advertising a recall publicly .

You're post was insulting and a testament to how low some folks will sink to justify nonsense. Truly it was pathetic by anyone's standards.

 

[C DM]

Its the fault of the kid's family for not returning the device.They deserved it for their ignorance.The news is literally everywhere on media.You would have to be blind to not see it

Any incidents from the day Sasmung initiated the recall are pure ignorance and we should ignore them

But we should ignore the iPhone 6 which exploded last month right?

It's literally not literary everywhere. Such a shame that pointless deflections and hyperbole continue as usual. Although perhaps not as shameful as some other parts of what was mentioned there.

 

[Shanghaichica]

Its in the news everywhere.It was posted in major newspapers.Samsung has also sent out emails on the matter.It even made the news when the FAA and soem other airline regulators banned the device on planes.It couldnt be any more obvious.People dont return their device because they feel it wont happen to them as the device till now is working fine.So if people are not returning the phone,its out of their own choice.In fact if this particular case came to the court,I doubt it will even stand considering all that Samsung did on the matter.

Well that was how it was being painted in the beginning. That it was only a small number of devices effected so people probably did think it wouldn't happen to them. However now that it's come to light that it's more than just a handful of devices I think Samsung should have done more at the start to mitigate the risk. It's obvious that this is a much more serious issue because Samsung are now telling people to turn off their devices and that they will be deactivated remotely if they do not comply.

 

[Radon87000]

There are plenty of people who are waiting for clarity as to when and where to return their devices. Not everyone got text messages or emails and there is NO OFFICIAL media awareness campaign by Samsung. Relying on blog/news articles by others to spread word is not the same thing as advertising a recall publicly .

You're post was insulting and a testament to how low some folks will sink to justify nonsense. Truly it was pathetic by anyone's standards.

Unless they didnt read any form of media,not watch the TV, they knew about the issue.And if there was a lack of clarity on the matter,that does not excuse the fact that the first thing they should have done was turn off the device and leave it on the shelf until further notice.They continued to use it knowing the consequences.

If I had a phone I know explodes I would not risk using the device at all

 

[MRU]

Unless they didnt read any form of media,not watch the TV, they knew about the issue.And if there was a lack of clarity on the matter,that does not excuse the fact that the first thing they should have done was turn off the device and leave it on the shelf until further notice.They continued to use it knowing the consequences

Utter nonsense, stop digging. Your posts are increasingly verging on the sociopathic ...

 

[C DM]

Unless they didnt read any form of media,not watch the TV, they knew about the issue.And if there was a lack of clarity on the matter,that does not excuse the fact that the first thing they should have done was turn off the device and leave it on the shelf until further notice.They continued to use it knowing the consequences.

If I had a phone I know explodes I would not risk using the device at all

Unless you are an imaginary psychic you can't know anything about what was in the mind of someone else. Making up things doesn't make them real just because you think so.

 

[Radon87000]

Did everyone see this btw?Turns out its not a Note 7 at all.Its a Galaxy Core Prime from 2014

http://www.androidcentral.com/no-galaxy-note-7-did-not-explode-hands-child

 

[MRU]

Did everyone see this btw?Turns out its not a Note 7 at all.Its a Galaxy Core Prime from 2014

http://www.androidcentral.com/no-galaxy-note-7-did-not-explode-hands-child

Yes this was already covered earlier in the thread if you had actually read through it before responding with the vile nonsense you entered with ...

Should we now 'forgive' your own ignorance in this matter ?

 

[Radon87000]

Yes this was already covered earlier in the thread if you had actually read through it before responding with the vile nonsense you entered with ...

Should we now 'forgive' your own ignorance in this matter ?

It wasnt my intention to be condescending so if it appeared that way I apologize.I didnt read the thread before posting.My bad.Hope the kid gets better as it isnt their fault now in any way

 

[5105973]

Its the fault of the kid's family for not returning the device.They deserved it for their ignorance.The news is literally everywhere on media.You would have to be blind to not see it

Any incidents from the day Sasmung initiated the recall are pure ignorance and we should ignore them

But we should ignore the iPhone 6 which exploded last month right?

The update I just read states that the iPhone reported to have burned the six year old was in fact not a Note 7 and not on any recall list. It was mistakenly identified as a Note 7.

Even with the Note 7's, I did not receive a formal notice of danger and recall from Samsung until this past Saturday! I did get a text from my carrier, AT&T but that also was well past the time I found out about Note 7 problems solely from THIS forum.

I do not watch tv more than a few times a month, if that much. A lot of families with children don't, because commercials have gotten so inappropriate for small children and many families opt to just use services that stream family oriented content on demand. If some people do the same as me, and do not specifically seek out tech news, they could miss this Samsung Note 7 news. Nobody I know of in day to day life seems aware of the controversy. My husband's friends know because some of them are affected by the recall.

We should not ignore any exploding phones. With the iPhone fires, the incidents have been very few and far between compared to the vast number sold, so it's harder to aggregate all the instances and discuss them as a single topic until something like this comes along, where its a cluster of related incidents.

Now that the Note 7 problems have grabbed our focus on the potential for all cell phones to burn people. Or all lithium ion batteries to potentially explode, we can perhaps talk about how to mitigate our risks.

This issue should not be carved up into a battle between Samsung and IPhone fandoms. Nobody should ever say it serves a family right that their child is burned, no matter what phone is doing the exploding. And news reporting is often so spotty these days it is best not to assume too much about the people involved.
[doublepost=1473784550][/doublepost]

It wasnt my intention to be condescending so if it appeared that way I apologize.I didnt read the thread before posting.My bad.Hope the kid gets better as it isnt their fault now in any way

Sorry my post was being typed as you submitted yours. Thank you for clarifying your position.