So I have an unlocked 7+ from the upgrade program and, after 20+ years of horrible signal at home with Sprint, decided to switch to Verizon. I was shocked to be told by Verizon that currently they are not able to connect Sprint iPhone 7/7+'s due to an incompatibility issue. I told the rep that they are the same radios and he said there is something in the Sprint version that is giving them trouble connecting? He also said that the 6 and 6S wasn't a problem just the 7's. He spoke to his supervisor and said they are hoping to resolve this soon and took my number to call me when the problem was solved. Has anyone successfully switched from Sprint to Verizon with a 7 or 7+? I thought the Sprint and Verizon 7/7+'s were identical? Am I missing something?
Don't know if I buy that. Verizon did have some issues with the VERIZON iPhone 7/7+s.
Here is what I would do…
Find their cheapest phone that has a removable nano-SIM. Port your number to that phone and activate the SIM. Wait a few days and then return the phone (or sell it).
Put the SIM in your iPhone 7+ and go.
Verizon doesn't like to activate devices that weren't originally intended for their network, i.e., non-Verizon devices. So, this workaround gets your phone on the network with an activated Verizon SIM.
Perhaps, for whatever reason, the rep didn't want to tell you that or maybe they just don't know. Sounds like they are just trying to get you to buy a phone. The rep makes commission off what they sell to you and nothing if all you're doing is porting a device.