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Did you get your 7 and X on time? Cannot remember... i sort of forgot to check the forum once I got mine!
I got both of mine at launch with ease. My IMEI Number is on T-Mobile Site already and I see both tracking numbers on UPS My Choice. One for my Phone and the other for the Watch!
 
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I don’t think anyone got their 7 on time. That launch was a clusterf***!
I checked my past posts and you are absolutely correct, that was a horrendous pre-order. Mine was about 4 business days late.
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I did! Well the 7 plus was back ordered but I got my X on time, on release
I got my 7plus 4 days late (backorder), but at that time I also ordered a regular 7 and that came in time. Also ordered an X last year for my mother in law and that came in time as well.
 
My ups shows 2nd day air finally so hopefully it arrives by Monday if not release day.
 
From last year's experience: if you go to your account, then billing, then JoD or EIP your new device should be listed there including the IMEI.

I followed your path there and you are correct. My IMEI is listed there and it's showing the following:

TRANSACTION IN PROGRESS
Apple iPhone XS Max - Silver - 64GB

Lease Status: Active-Shipped
 
Good call, I see mine.
Not me. :( Ordered 12:15am Pacific, EIP. Charged yesterday in the morning.
upload_2018-9-17_7-16-22.png
 
New to T-Mobile here so I apologize for al my stupid questions so far. What happens if you don’t send in your old phone? Do you just continue to get charged your monthly till it’s paid off?
 
Ordered my silver 64GB XS and silver aluminum Series 4 Watch at 1:30am on Friday and T-Mobile printed the shipping label last night. No delivery date yet, but I see it on MyUPS.
 
New to T-Mobile here so I apologize for al my stupid questions so far. What happens if you don’t send in your old phone? Do you just continue to get charged your monthly till it’s paid off?

there are no stupid questions so don’t worry :) and welcome!

i would assume they will not give you the promo and charge you the full monthly amount
 
Can anyone convince me to stick with my iPhone XS order instead of my constantly considering going to the iPhone XS Max!!
 
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