Ok, I just sent a message to Tmo, via facebook messenger, and got my tracking number from them. UPS says that my package is coming from Jeffersonville, IN
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Carrier T-Mobile 2018 New iPhone Pre-Order Thread
- Thread starter iFJM
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I'm currently doing a chat on the Tmobile app with a customer service rep, and he/she is telling me that no one will be getting their phones on 9/21. He/she is saying that 9/21 is the ship date. When I clarified and said that delivered by and shipped by are two different dates, he/she clearly said yes, all Tmobile customers will have phones SHIPPED BY 9/21. So then I again asked, "so then no one will be getting their phones on 9/21? That's when they will be sent out?". And he/she stated, "Yes, 9/21 is the start of the shipping for all T-mobile customers."
Hmmm...
I got my UPS notification but it shows Ground shipping. He/she said that it takes 3-5 days to get it shipped with Ground. He/she then said that with the phone being shipped on 9/21, it would take 3-5 business days after that to get my house...
I don't know if I should believe this person. Something doesn't seem right.
Hmmm...
I got my UPS notification but it shows Ground shipping. He/she said that it takes 3-5 days to get it shipped with Ground. He/she then said that with the phone being shipped on 9/21, it would take 3-5 business days after that to get my house...
I don't know if I should believe this person. Something doesn't seem right.
I would not believe that person. Probably the same incompetent one who placed my watch order @ 2:01am cst, that took 40 minutes to order two watches, lol.
Sorry but that's wrong info. It's never been like that before. It's just a place holder T Mobile uses but they always ship and arrive by release date assuming you got your order in early enough. I also have ground shipping and a t mo rep told me all pre orders are delivered by 9/21, UPS ground shipments will leave sooner so they can arrive by then.
Every year, there are reports of SOMEONE getting theirs a couple days early. But it is not the norm.
All the misleading information being sent out is really starting to annoy me hahaha
Your "Team of experts" needs to give Camry the pink slip!
You don't have UPS tracking info yet, correct? I would not be surprised if they fix it before sending out... Like others have said, every pre-order they usually overnight things. Unless they are trying to make a few extra dollars this year...
I got charged yesterday, and I see the IMEI on my t-mobile account, but have nothing on UPS my choice yet.
Oh, cool. Fingers crossed. When you least expect it, your charge will drop and label will promptly show up on UPS. Either way.... phones are probably not even moving until Thursday.
Has anyone heard if they will have the 256 in the stores?
Jealous of your orders, we haven’t figured out what the heck we are doing yet. I’m in FL and the man is working in Washington state until past my bedtime. We are playing musical lines and adding a kid - so, ACK!!
Jealous of your orders, we haven’t figured out what the heck we are doing yet. I’m in FL and the man is working in Washington state until past my bedtime. We are playing musical lines and adding a kid - so, ACK!!
My 7 Plus label showed up on UPS like on a Wednesday and did not have any movement until 1AM of the day it got delivered. That was a stressful pre-order.
[doublepost=1537204247][/doublepost]In the meantime, who's upgrading their iPhones to iOS 12?
I currently have myUPS info, but it says Scheduled Delivery: Information Unavailable, and also shows UPS Ground. IMEI number, and any updates on Tmobile aren't being shown. I was also charged yesterday on my card.
The rep is still defending his/her "the phone will be shipped on 9/21, and delivery will be 3-5 business days after that with ground"...
Sorry, I meant the rep. All the misinformation sent out by the different reps is getting annoying hahaha
I got charged, and my order says estimated shipping dates 2018-09-21 - 2018-09-21.
[doublepost=1537204424][/doublepost]After a long pause, and more questions, the rep is now saying "Sorry for the confusion, it will be delivered by 09/21, rest assured"... I can't trust this person hahaha
I've been on 12 all summer, hopped on the beta when it first came out. This was by far the most stable beta ever. Issues were few and far between. No resets or hard crashes whatsoever. Had a couple apps crash at first, but thats usually a developer issue, and not the iOs itself.
Since this is pre order and the phone isn’t actually available till 9/21, they have to say this bs. From my experience, al cs reps for all the carriers don’t know what they’re talking about.
I'm not going to place a new order because I don't want to wait any longer and risk not getting it for 3-4 weeks. I've never had a problem with T-Mobile taking care of something for me with a bill credit when they've mess up before.
In terms of being overcharged, technically that's not the case because those downpayment amounts are what were advertised. If you and others got something lower, good for you, but I am not sure why.
The Verizon FedEx things usually start moving and get held at the regional FedEx before your location the day before launch... With UPS, you'll get a tracking number -- but no movement or origin scan until the day prior.
Hilarious reading this forum every year and watch every freak out. Everyone keeps going back to customer care to ask people who don’t know any more info than you do when it comes to when you’ll receive your phone. Then on launch day, everyone gets them