I'm currently doing a chat on the Tmobile app with a customer service rep, and he/she is telling me that no one will be getting their phones on 9/21. He/she is saying that 9/21 is the ship date. When I clarified and said that delivered by and shipped by are two different dates, he/she clearly said yes, all Tmobile customers will have phones SHIPPED BY 9/21. So then I again asked, "so then no one will be getting their phones on 9/21? That's when they will be sent out?". And he/she stated, "Yes, 9/21 is the start of the shipping for all T-mobile customers."
Hmmm...
I got my UPS notification but it shows Ground shipping. He/she said that it takes 3-5 days to get it shipped with Ground. He/she then said that with the phone being shipped on 9/21, it would take 3-5 business days after that to get my house...
I don't know if I should believe this person. Something doesn't seem right.