Carrier T-Mobile iPhone X/8 Pre-Order and Dispatch Thread

[Billburns]

Yikes lmao all I stated was that I can not get UPS to work on my end. I'm relaxed. Are you?

Yea I'm relaxed but every other post is you freaking out over a tracking number, it's end of the day Monday. Orders are being processed and shipped daily and def all day everyday this week

If for some odd reason you don't get your phone Friday... it's def not the end of the world considering the one you likely have now isn't too different to what you ordered and should carry you over the weekend...

 

[Kylee0300]

Yea I'm relaxed but every other post is you freaking out over a tracking number, it's end of the day Monday. Orders are being processed and shipped daily and def all day everyday this week

If for some odd reason you don't get your phone Friday... it's def not the end of the world considering the one you likely have now isn't too different to what you ordered and should carry you over the weekend...

Yeah thanks for the info. But all of these threads is the same exact thing. No trackimg number. No label. No bank charge. If you don't wanna read what I post then skip over them

 

[blackberrycubed]

Yea I'm relaxed but every other post is you freaking out over a tracking number, it's end of the day Monday. Orders are being processed and shipped daily and def all day everyday this week

If for some odd reason you don't get your phone Friday... it's def not the end of the world considering the one you likely have now isn't too different to what you ordered and should carry you over the weekend...

Can you pay for mine if i dont get it friday ? I ordered the 256 Gb X. k thkx.

 

[Billburns]

Yeah thanks for the info. But all of these threads is the same exact thing. No trackimg number. No label. No bank charge. If you don't wanna read what I post then skip over them

Sure but your the only one going nuts on a Monday (first real day of processing) you have few more days...

 

[iFranciscoMata]

I'm a T-Mobile employee and received noticed in email that they started processing orders yesterday <Monday> and customers should see charges on their bank statements. If you haven't received any updates yet you will get noticed either tomorrow <Tuesday> or the next day.

 

[trife]

These threads are the same every year lol. Folks, most of you will have your shiny new toy in your hands on Friday, provided you didn't wait until Sunday to order. Hell, with the lower demand for the 8/8+, you may get it on launch day even if you ordered that late in the game.

Been doing this iPhone thing on TMO since they started selling them. The only time I didn't get mine on launch day was last year, but that's mainly because they screwed up my order.

The majority of people will see shipping movement Wed or Thurs, depending on how far you live from Louisville. Personally, my card was charged today.

 

[btrach144]

Yikes lmao all I stated was that I can not get UPS to work on my end. I'm relaxed. Are you?

Go get some fresh air... you need it

 

[iAdamator]

Do thebphones T-Mobile ship require a signature? Mine is coming on Friday, Air next day saver. I don’t see any indication of a signature but I’d like to be sure.

 

[jollyball]

I just checked My T-Mobile and it says my order has shipped (Silver 8 Plus 256GB), but UPS can't pull anything up with the tracking number so it must have just happened.

 

[trife]

Do thebphones T-Mobile ship require a signature? Mine is coming on Friday, Air next day saver. I don’t see any indication of a signature but I’d like to be sure.

Nope.

And they ship them in a bag lol. Seems like a recipe for disaster, but so far I’ve never had any issues with stolen or damaged goods.

 

[Alt075]

The urgent thing I have to do today for sure is order a case off amazon. But I don't know which one to pick. What a problem hey. lol

 

[llamawoot]

The urgent thing I have to do today for sure is order a case off amazon. But I don't know which one to pick. What a problem hey. lol

Check Slickdeals - there have been several case lines on sale for launch. I picked up a case and screen protectors for 7.50.

Just to toss in my experience on tracking numbers - Interestingly the two orders I made on Saturday and Sunday through the website both have labels created and are ready for pickup. The other two that were ordered Friday through a phone rep have not been shipped. I'm not concerned - if they're able to ship orders from noon on Sunday then the Friday orders will ship as well.

 

[tony_tien]

Your CSR was incorrect. Per T-Mobile's own page on the iPhone preorders (https://www.t-mobile.com/offers/iphone-offer-faq):

Darn. Looks like I paid for something I wasn’t supposed to pay for then. There was no free option during checkout online. I’ll give 611 another call today.

 

[dominiongamma]

I just checked My T-Mobile and it says my order has shipped (Silver 8 Plus 256GB), but UPS can't pull anything up with the tracking number so it must have just happened.

might take 24 hours before information is shown

 

[kjmff5]

Yeah thanks for the info. But all of these threads is the same exact thing. No trackimg number. No label. No bank charge. If you don't wanna read what I post then skip over them

so I am in the same boat as you. when I ordered it, I actually got a text that is was not done correctly. now I am talking to them and they are saying the corrected order was not done correctly...this is just a nightmare. almost not worth $300 for a trade it...when you don't have to interact with t mobile its great, but when something goes south, they can't fix anything...

 

[domineus]

so I am in the same boat as you. when I ordered it, I actually got a text that is was not done correctly. now I am talking to them and they are saying the corrected order was not done correctly...this is just a nightmare. almost not worth $300 for a trade it...when you don't have to interact with t mobile its great, but when something goes south, they can't fix anything...

Feel your pain. This is, sadly t-mobile experience. I do hope it gets better. DM the T-Mobile Helps twitter account if you need to.

 

[democracyrules]

so I am in the same boat as you. when I ordered it, I actually got a text that is was not done correctly. now I am talking to them and they are saying the corrected order was not done correctly...this is just a nightmare. almost not worth $300 for a trade it...when you don't have to interact with t mobile its great, but when something goes south, they can't fix anything...

That was like my past experiences with TMobile. I remember when TMobile had to recreate a new order and the delivery date was pushed back from original date. I know you feel.

 

[chiitownkruger]

everyone can track their iphones by going on ups website

click track by reference

select package

under shipment reference enter your phone number no dashes

select united sates

enter delivery zip code and bam!

 

[kjmff5]

Feel your pain. This is, sadly t-mobile experience. I do hope it gets better. DM the T-Mobile Helps twitter account if you need to.

I have been talking to them via the T mobile app texting feature. if I use Twitter and DM them, is that going to be any different? these conversations can be painfully slow...

 

[zellzum]

Yeah thanks for the info. But all of these threads is the same exact thing. No trackimg number. No label. No bank charge. If you don't wanna read what I post then skip over them

The 8 pluses dates are a week after the regular 8. T-mobile told me:

Alright thank you for letting me do some research for you. I can see that the device has not shipped as of yet, but the great news is that you have 2 business day shipping As far as estimated ship dates, it looks like you got your place in line right away which is great. If you check out http://explore.t-mobile.com/shipping-dates it will give you the dates for all of the ship dates for the preorder. I understand your concern with other carriers shipping the device already, we want to make sure you are getting your awesome new phone as fast as possible! The shipping dates are subject to change, it is possible that the device could ship earlier but not guaranteed. These ship dates are based off of when Apple has advised they will supply us with inventory.

 

[Kylee0300]

The 8 pluses dates are a week after the regular 8. T-mobile told me:

Alright thank you for letting me do some research for you. I can see that the device has not shipped as of yet, but the great news is that you have 2 business day shipping As far as estimated ship dates, it looks like you got your place in line right away which is great. If you check out http://explore.t-mobile.com/shipping-dates it will give you the dates for all of the ship dates for the preorder. I understand your concern with other carriers shipping the device already, we want to make sure you are getting your awesome new phone as fast as possible! The shipping dates are subject to change, it is possible that the device could ship earlier but not guaranteed. These ship dates are based off of when Apple has advised they will supply us with inventory.

Makes sense. Mine says est shipping 9/21-9/22 which isn't bad at all

 

[adampk17]

Wait, 2 day shipping. Is that what all the preorders are getting? That seems to bode poorly for a Friday delivery for me. I still have a little hope if it ships Wednesday but my dates say estimated on 21-22

 

[fryfrkhlly]

everyone can track their iphones by going on ups website

click track by reference

select package

under shipment reference enter your phone number no dashes

select united sates

enter delivery zip code and bam!

Didn't work for me.

 

[Zippy3505]

Didn't work for me.

Me neither so far

 

[rmeadejr]

Again people waiting for there tracking numbers for there pluses for the last few years you will get that info tomorrow for a Friday delivery. I’ve gone back 3 years and I’ve always gotten my tracking number then.