No one's claiming Apple is not at any fault, but rather that any of us end users can avoid these pitfalls by simply exhibiting a little patience.
i have no problem with patience. but, there are people here clearly stating that its your own fault for trying to update your device, and apple has nothing to do with it.
ALSO, AS I'M TYPING THIS - SUCCEEEEEEEEEEEEEESSSSSSSSSSSSSS!!!!!!!!!!!!
IT ONLY TOOK 304508723459870898723409576234578624358762345238495-265-8742568974567456713245762345876238745076234598672345.9028345087*(&%(^*%6956345762345767896$%$##@$":LL"KPIJFPUOHUPAGHUAREGUH613786123478123489769123498761324968713249876123498712837946 TRIES!!!!!!!!!