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Hold power + home until screen turns off, then hold just the home button, whilst plugging in the USB. Keep the home button held down until the 'connect to iTunes' logo appears, then release home button.

It does work, if you do it properly!!

For me, that part is fine. It's when I get to the end and it says "verifying restore" that it crashes and I get the error.
 
For me, that part is fine. It's when I get to the end and it says "verifying restore" that it crashes and I get the error.

That's where it happens for everyone. Open the Console and look at the error messages. It's sending out to Apple's servers to verify the update and not getting a response. That's when it dies with the error. The problem is on Apple's side.
 
Underwhelming.

Not impressed.

Annoyed.

Frustrated.

Bugger that, I'll use my Nokia for now until I have sourced some Valium.

This is why I left the Microsoft World - now Apple is messing up things. Can someone please direct me to the Next Big Thing that actually works ???

Grrr
 
i seem to get thisrandom error about 75% of the way in...
 

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Update here - iP4 was TOTALLY dead. In the end I opened the case and disconnected the battery. That brought it back at least into the alternating Logo/Spinner situation.

What a kerfuffle!

And then I caught it during a cycle between the logo and spinner, held the home button, plugged in and iTunes recognized. I went for a restore of the GM I downloaded last week and did all this on my MacPro rather than the wife's iMac. It went straight through, no problems.

Blah, nearly 2am here and up for work 6:30 :mad:

I thought I'd meet all this BS behind when i kicked MicroSoft out of my home...
 
Hold power + home until screen turns off, then hold just the home button, whilst plugging in the USB. Keep the home button held down until the 'connect to iTunes' logo appears, then release home button.

It does work, if you do it properly!!

Tried this and a bunch of variations, with no luck.

Will keep trying...

Just for clarification, the second the screen shuts off, before the Apple logo appears, I'm supposed to release the power button?
 
Okay, I finally got it. Two hours into the process. I was probably on the 20th restore, no lie...
I was downloading the iPad firmware in the background and paused the download, thinking it might be timing out. Maybe it did the trick, or maybe it was just coincidence? :confused:

I'm waiting to update my iPad, I need it to work! :rolleyes:
 
Okay, I finally got it. Two hours into the process. I was probably on the 20th restore, no lie...
I was downloading the iPad firmware in the background and paused the download, thinking it might be timing out. Maybe it did the trick, or maybe it was just coincidence? :confused:

I'm waiting to update my iPad, I need it to work! :rolleyes:


20th? I'm on my 47th currently.... -_-
 
I got it the first time I tried but I restarted my iPhone then tried it again and it worked.
 
What are the solutions for the Apple Logo -> Spinning loop?

I can hold the power to shut it off, but it immediately turns back on, then goes back to spinning.

I can do the home/power reset, and it just goes back to spinning.

Holding solely the home button after the home/power reset doesn't seem to do anything.

iTunes won't recognize the phone at any point in the process.

Power down with both buttons, then hold HOME continually while plugging into USB cable. iTunes will recognize it. Then just try again.
 
Hold power + home until screen turns off, then hold just the home button, whilst plugging in the USB. Keep the home button held down until the 'connect to iTunes' logo appears, then release home button.

It does work, if you do it properly!!

After no less than 20 tries, I'm back to "Connect to iTunes."

Thanks.

Fingers crossed that I can get the upgrade done. Seems like people are having a little more success in the last couple minutes...
 
47th try was the charm for me. currently restoring backup. i had the spinning cycle and everything. just keep trying.
 
It appears that Apple has changed the error reporting on this. I'm no longer seeing "internal error." Instead, I'm seeing this:

The iPad (iPad name) cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable. Please try again later.

That pretty much clinches it. Everyone in the civilized world is hammering their servers. That's why it's failing.
 
so as i waiting all day long, error error error and now stuck in recovery mode...

fu!
 
Turn off your AV

If you're running Sophos Antivirus for Mac, TURN OFF REAL TIME SCANNING or otherwise the update will fail every time.
 
For the first time in the many times I've tried updating today, immediately after clicking the "Restore" button, a window popped up saying something about trying to connect to the verification server, then it when through all the other processes and still had an error. :p
 
Look guys, everyone was right. Don't bother with all the workarounds and fixes. It's just a matter of try and try until you get your chance. Screw what everyone says about being patient. Just keep trying. You'll get there. I just got in after 31 tries!
 
Itunes just told me my phone was in restore mode. I hope nothing is wrong. I won't have a new phone until Friday! :D
 
Itunes just told me my phone was in restore mode. I hope nothing is wrong. I won't have a new phone until Friday! :D

Ha... my fully subsidized upgrade doesn't come until late November... probably should have just eaten the $200 difference. :p
 
Look guys, everyone was right. Don't bother with all the workarounds and fixes. It's just a matter of try and try until you get your chance. Screw what everyone says about being patient. Just keep trying. You'll get there. I just got in after 31 tries!

Uh, yeah. Or you could have walked away from your computer for a couple hours and tried again later. The constant try, try, try, try is exacerbating the problem. I'm giving it at least 20 minutes between retries right now and after the next one I'm going to just let it sit for a few hours before trying again.

Relax, peeps. You'll get your candy eventually.
 
I'm giving it one last shot and then waiting until tomorrow morning. People on the west coast are going to start getting home from work around now, and I think our server problems are only going to get worse.
 
Wife's 3GS failed twice but worked on the third time. My 3rd gen Touch has failed four times now and is currently backing up again. These backups take forever.
 
Just bricked my iPad so now I'm restoring. I'll be pissed if I lost anything. There's stuff on there months in the making.
 
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