The merged "will Apple swap / exchange my band?" thread

[charlituna]

so the BF came out with some new info. There's been a change in plans regarding returns to get a different watch. Originally they were planning to just make you have to do a full return and reorder a new watch. But I guess someone pointed out that that they could end up burning a lot of functioning watches that way and that's a silly move.

So now they will let you exchange the band that came with your watch for another one. within rules.

1. has to be done via online if that's how you got the watch originally.

2. has to be for a combo that makes a full SKU. So like if you have a space grey sport and you don't want the black band you are screwed cause there are no other SGSport Skus. but if you have the silver and you got the white band but you want the blue, that's okay.

3. no band only swaps on the Edition.

 

[BeyondtheTech]

What do you mean, "has to be done online?" Ordering a replacement band? How does that work if you're already in the store and just want to swap out the band?

And, to date, isn't online "how everyone got their WATCH originally" being the only way of getting it right now?

My daughter is getting the White Sport Band and wants to switch it to the Pink Sport Band. I was told, 'just come in and we'll swap out the bands on the spot.'

 

[AppleSnitch]

Can confirm that this is in fact true.

Bands will be returned online and swapped out through the online store, we will have nothing to do with it.

 

[charlituna]

What do you mean, "has to be done online?" Ordering a replacement band? How does that work if you're already in the store and just want to swap out the band?

I'm just telling you what he was said. They were told it has to be done online.

By the time Friday comes around there might be another change in things. Maybe they are working on a software update to make band swaps in store possible. Mind you that doesn't mean that stores will have bands which might also be a factor in the whole thing.

 

[Gav2k]

The issue with swapping in store is sku/tax issues. Online purchases are subject to different tax rates etc complicating things for apple.

 

[BvizioN]

So like if you have a space grey sport and you don't want the black band you are screwed cause there are no other SGSport Skus.

That's absolutely fine with me since I don't plan to get any of the other colors from the Apple's collection. When third party bands do show up, I may consider the white one.

 

[LiemTa]

Good

 

[Hank3rd]

Apple allowing you to swap bands: question

As per this article, http://www.cultofmac.com/320110/regret-your-apple-watch-band-apple-will-let-you-swap-it-out/, Apple will allow you to swap out your band if you do not like it.

I wonder if I would be able to get the black band for the silver aluminum sport?

That is what I wanted to begin with, but was not an option.

 

[sterl320]

As per this article, http://www.cultofmac.com/320110/regret-your-apple-watch-band-apple-will-let-you-swap-it-out/, Apple will allow you to swap out your band if you do not like it.

I wonder if I would be able to get the black band for the silver aluminum sport?

That is what I wanted to begin with, but was not an option.

no, you can't get the black band through swapping if you bought a silver watch.

 

[michael31986]

Why can't i switch my white sport band for the black sport band if i have the silver sports watch.. i think thats what apple is allowing us to do.

 

[Hank3rd]

Not sure if they are telling the truth, but the person on chat said yes!

 

[Hank3rd]

Sorry. Issues with image.

 

[DravenGSX]

From your article:

"There are other rules. The Apple Watch must be purchased within the last 14 days, and the new band that you choose has to be within the same collection as the Apple Watch you chose, which means no free Milanese Loop for your Apple Watch Sport. The Apple Watch must also have been purchased directly from Apple, either in-store, at a kiosk, or through the Apple Store app.
Read more at http://www.cultofmac.com/320110/regret-your-apple-watch-band-apple-will-let-you-swap-it-out/#VKeKu5S7gUQwouie.99"


The black sports band is not part of the silver sports watch collection.

 

[JayLenochiniMac]

ImageNot sure if they are telling the truth, but the person on chat said yes!

Those so-called "Apple Specialists" also informed three members here that the Sport comes with two full bands

 

[toysoldierkid]

So that means if I buy a SS with a Sport band I can switch for free to get a Milanese Loop?

 

[Hank3rd]

From your article:

"There are other rules. The Apple Watch must be purchased within the last 14 days, and the new band that you choose has to be within the same collection as the Apple Watch you chose, which means no free Milanese Loop for your Apple Watch Sport. The Apple Watch must also have been purchased directly from Apple, either in-store, at a kiosk, or through the Apple Store app.
Read more at http://www.cultofmac.com/320110/regret-your-apple-watch-band-apple-will-let-you-swap-it-out/#VKeKu5S7gUQwouie.99"


The black sports band is not part of the silver sports watch collection.

I would think that you can choose from the whole Sport line. I am going to try.

 

[DravenGSX]

I would think that you can choose from the whole Sport line. I am going to try.

Oh I'm going to try also. I'm not hopeful though.

 

[campingsk8er]

So that means if I buy a SS with a Sport band I can switch for free to get a Milanese Loop?

I'm assuming that yes, you can switch it out for a Milanese Loop, but you would need to pay the additional cost.

 

[Hank3rd]

Oh I'm going to try also. I'm not hopeful though.

You have to be hopeful. Think positive! If not, I will be using the Click M adapters that I backed on Kickstarter.

 

[JayLenochiniMac]

I would think that you can choose from the whole Sport line. I am going to try.

No, see https://forums.macrumors.com/threads/1871075/

- The new band must be within the same collection as the watch and must be an available band option for that watch face.

The black Sport band is not an available option for the silver Sport face.

 

[Ryxmd]

What if you decide to swap the Milanese for the black sport band? Do you get money back?

 

[HiItsMe]

How is the store going to make swaps if they have no bands in Stock?

 

[rockyroad55]

How is the store going to make swaps if they have no bands in Stock?

They send you one and you send the old back

 

[mark-in-mk]

What if you decide to swap the Milanese for the black sport band? Do you get money back?

I think you can swap "across" and up (paying the difference) but not down

 

[skimcpip]

From your article:

"There are other rules. The Apple Watch must be purchased within the last 14 days, and the new band that you choose has to be within the same collection as the Apple Watch you chose, which means no free Milanese Loop for your Apple Watch Sport. The Apple Watch must also have been purchased directly from Apple, either in-store, at a kiosk, or through the Apple Store app.
Read more at http://www.cultofmac.com/320110/regret-your-apple-watch-band-apple-will-let-you-swap-it-out/#VKeKu5S7gUQwouie.99"


The black sports band is not part of the silver sports watch collection.

There is no "silver sports watch collection." There is a sports watch collection.